Find out what other customers think - so you can decide if Avis is the right company for you.
03 August 2018
Helpfulness of staff
PrinceNantes Train Station
22 May 2018
The treatment of the staff on collection and devolution was excellent.
01 March 2018
Car was new very nice staff very friendly Nothing all was good
16 October 2017
The car was very comfortable and great to drive. There was nothing that my husband didn't like about the car.
AnonymousNantes Train Station
02 October 2017
Excellent counter staff at Nantes
No fee drop offHigh price and probable profit margin
Non availability of pre booked car
30 September 2017
Easy to find. Very helpful staff at desk and in the carpark.
28 September 2017
Easy to collect and returnDidn't particularly like the car but was ok, just personal preference.
03 September 2017
Very polite and helpful staff and prompt Collection and drop ofg
23 August 2017
Car was nice to driveThe car had a lot more scratches/ marks than was recorded. we had to find an Avis rep to come and reassess.
The car was dusty inside
Although we didn't need them there was no 'emergency kit' which I think is the law in France. We mentioned it to the rep on return.
23 August 2017
04 August 2017
Problem with another rental car company, solved very well by rentalcars The very low engagement of Alamo in the matter (they messed up our original renting)
01 August 2017
Very helpful and welcoming personel. Quick pick-up and return. Petrol station located at the airport.Too expensive.
10 July 2017
too pushy on trying to sell additional insurances despite me having my own excess policy
03 July 2017
Location of car hire in relation to airport.Only one person on reception when arrived to collect car and even though a short queue, more staff helping to deal with customers would have been appreciated and better service.
23 June 2017
Friendliness of staffNone
16 June 2017
12 June 2017
Good service. Car ready and waiting.
Easy access to main roads.No water in windscreen wash.
12 June 2017
Reasonably quick pick up. No CDW insurance hard sellExpected a Citroen C3; got a Ford Fiesta
07 May 2017
Car was quite comfortable to drive and had many good specsNo issues with the car
20 February 2017
Car was in good condition (new car) and counter staff spoke fluent English - very helpful
02 January 2017
23 October 2016
good car. Person readily available to take note of additional damage to car at point of uplift. Only one person serving at time of uplift. Had to wait about 20 mins before 2 other staff appeared.
01 August 2016
It was quick and easy to get the car, there was almost no queue and the person at the counter was very friendly.Although the person at the counter was very friendly, she tried to sell me an upgraded car category and I only understood in the end when she told me the additional cost per day. Avis should have been very clear, otherwise it wastes everyone's time.
01 August 2016
Good service from desk staffThe price to up grade just for the use of a sat nav.
DrrishtiNantes Train Station
13 July 2016
03 July 2016
Good discounted price. Pleasant reception, helpful. Quality vehicle
24 May 2016
The GPS voice instructions had been muted and we could not figure out how to free it - hence no voice instructions. I had to use the TOM TOM I had with me instead.
08 April 2016
Thanks for the great service and please keep it up
ThanksShould give the car promised when booking
28 March 2016
Excellent friendly & efficient service.
10 February 2016
The car I ended up with.Having to pay extra for a vehicle because they couldn't supply what I'd booked.
Fuel pumps not working at the airport.
Unable to give me a receipt for additional payments.
07 February 2016
The sponge water marks on the inside of the windscreen impairing visibility
17 December 2015
Quick service and easy to find
17 September 2015
everything was OKnothing
03 September 2015
Bill very hard to understand
25 August 2015
Ease of collection
That I could get an automatic
No pressure to get further cover etc.Was not sure of return process
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