Find out what other customers think - so you can decide if Avis is the right company for you.
17 March 2018
Peugeot instead of Audi
16 February 2018
Super personnel and good upgradeIt took a bit too long
30 January 2018
The front desk Lady was so good that convince me for upgrade the car. I have to say thank you because was the best option.
The manager, was wery helpfull to found for us the right price and car.
I am a frequenty flyer an Rent Car.
I have to raccomended Avis for business travel.
I will use Avis again and again in the future, specialy in Bergamo.Nothing
11 August 2017
The car was very good in practicality and gave very good fuel mileage. Also the the car had all the bells and whistles needed for the drive.
02 August 2017
Ease of drop off
helfullness of staff at pick up AND dropoffdidn't think the car was quite as good as the one booked but it was ok
23 July 2017
Car and staff at pick upDrop off location
24 June 2017
Everything was great.
04 June 2017
The high cost of renting children's car seats.
30 May 2017
Apart from that ine thing I wrote in what you didnt like section, everything was fineGirls at rental desk were like they are trying to brush me off when I asked them a question about the amount I am going to pay. And the girl I talked at rental desk spoke with an heavy italian accent I couldnt understand her.
04 May 2017
I booked a Renault Clio or similar and I got Fiat Panda !!! I paid extra to get a normal car.
08 March 2017
Good relaieble car.Navigation was not present in the car.
Later we picked mobile type of navigation.
26 February 2017
Car as promised. No problems with it. Sensible deposit policy. Staff helpful but very busy.Long wait at desk. Staff helpful but very busy. Needed more staff to manage volume.
14 February 2017
The staff was very helpful, thank you!
21 November 2016
I arrived 45 minutes earlier and they told me, not very kindly either, to wait until the booking time.
25 October 2016
I did get the car I asked. The overall condition of the vehicle was great.They insisted in an upgrade with a smaller(!!) car but was rejected immediately. No information given how to leave the rental cars parking and no instructions about the specifics of the certain model.
12 June 2016
Finding the car return parking can be improved.
24 May 2016
Even though it was my first time for renting a car, the system was really understandable and a few questions I had were easily explained by the staff.There was no schedule of a bus which was taking to the parking of the rental cars, so if, for example, we would have been late somewhere, it might have been a disturbance. The same with coming back to the airport.
03 May 2016
For an equivalent to a BMW you dont expect to be providid with a fiat 550 the larger model.
06 April 2016
Plenty of room in the Scudo for a group, including luggage space.
The Scudo had dents and scratches.
20 March 2016
Friendliness and helpfulness of staffNothing
04 December 2015
Ease of locating rental office and car.it was not easy to get through for assistance, which in the end we did not need, however at one point we were put through to Barcelona and we were in Italy!
No mention,when booking, of snow chains requirement. Only brought to our attention at the rental office.
03 November 2015
09 October 2015
Location, very nice staff, very good condition of the carnothing.
27 August 2015
Eventually dropping the car off was efficentI was told that the car would be at the airport but I had to get a shuttle to the car park. I was told to drop the car to the airport but I actually had to drop it back at the car park
17 July 2015
There is only one shuttle bus to take the passengers to and from.
Therefore the Waite could be long.
15 June 2015
IVA was no included in the prize. The fine for not filling the gas container at the end was extremely high (79 euro)
27 April 2015
6 people in party so upgrade to larger vehicle was greatIf you could have picked vehicle up from outside Avis office not get on bus to go off site waited on bus for a while
24 April 2015
car was near newThe fuel gauge read full, but after about 10 kilometers it dropped to 5/6 (it's digital with only 6 increments). In my estimation it was several gallons from full when I got it.
16 March 2015
The Opel Vivaro is a good and easy driven car for its size. The first car was not prechecked, - had no batterypower, so we had to change to another.
The Avis-employe on site was helpful.
01 July 2014
Counter staff funny and efficient and handsome. Great upgrade. Couldn't ask for more. Coming home.
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