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Ratings for Dollar in Denver, CO
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Dollar rental desk or representative
Dollar locations in Denver, CO
Reviews of Dollar in Denver, CO
Real customer reviews
Find out what other customers think - so you can decide if Dollar is the right company for you.
19 May 2018
Easy pick-up a rental carSame size car, but different vendor
02 May 2018
Speed of pick upNothing
09 October 2017
25 September 2017
All the cars we could have where marked in some way.They really should point this out.
24 September 2017
Shuttle bus drivers very helpful. UK people remember your $1s for tipping, for good (assumed) service.All Car Rental Off-Site, so misleading on the original booking.
You pick up a video phone and talk to someone in OK. They tried to up-sell (as usual) but didn't mention the E470 road which is cashless tolls! I guess the video-call agent doesn't know the local area to advise/sell the toll-pass packaged?!
11 September 2017
It had a sunroof.
07 September 2017
No person to person contact
04 September 2017
It was a small engine in the car. It was hard to hold the speed limit up the hill.
02 September 2017
Cost was cheap.Different car without integrated sat-nav.
13 August 2017
I did not like the counter girl trying to upswell me to the next size of car. I booked the car I wanted
06 August 2017
Prepayment, insurance included. Service charges on tolls
05 June 2017
1- Staff helpfulness
2- Decisive decision making!- GPS did not work
2- kiosks seemed out of order.
3- Not enough staff
26 May 2017
The shuttle bus service is excellent and helpful. The several options and benefits when you upgrade to a bigger car. Fast service when you dropp your car.Long ques when you pick up you car.
18 May 2017
Perfect size and in good condition with good quick service.The car we got someone had flicked the auto boot shut to off so we had to pull the boot closed.
The controls on the car weren't the best- not easy to work.
18 May 2017
Choice of vehicle to drive from specific class, quick return and good shuttle to terminal.Slow vehicle pickup, not enough staff, and had to use a video chat with staff in California, but video link crashed in the middle of the checkin.
28 April 2017
The car, the shuttle service.Difficulties to locate Dollar rent a car rental office to return the vehicle.
Should put the right address in the contract docs to locate with GPS.
The address given is the airport address.
The exit signs to leave the Dollar rental cannot be seen at night.
20 September 2016
easy booking at the beginning
but then: afterwords upgrade-Proposition from DOLLAR, which we accepted but then the problems started....
21 August 2016
A little chaotic in Denver
26 July 2016
Got the car i booked and the customer service was decent.It was pouring rain and i was told to look for section "F" to pickup car - which I couldn't find easily as no one was there to show - until someone saw me in the lot and guided me. As i drove the car - upon checking they required that I swap car as the one I was driving needed service! I had to drive back and pick another car of same type in rain!
17 July 2016
staff in carpark helpfulchoice of cars very limited and not many new models
17 July 2016
We landed up with a 4 by 4 which is what I wanted. This however was by chance as most cars in the category are not 4 by 4 . In the winter I also hire a car fora month ,we have a house in Breckenridge. I have traditionally used AVIS . They have the same problem . To be sure of getting a 4 by 4 , I have to hire a huge vehicle, which I don't want. I
27 May 2016
The staff at the counter was very friendly and polite. She even gave us an upgrade.
07 May 2016
05 May 2016
I was forced to fill up within 10 mi. of the airport and was told I would have to show the receipt. They never asked for it.
04 May 2016
everything is goodnothing
26 April 2016
Dropping the car off couldn't have been easier. Drove up, parked, and someone came right over. A quick inspection and we were on the shuttle to our flight. Took all of five minutes. Amazing! The rental car place was very accommodating when we needed to extend our rental. Thank you.There are a lot of extra charges: insurance, toll road passes, fuel prepay. The "inexpensive" car gets expensive very quickly. Also, the car we rented was VERY uncomfortable. The seats were in the lowest position and there was no way to fix them. It had been used a lot and had a very rough ride.
31 March 2016
very helpful staffcar difficult to heat
14 March 2016
The person on the conter did not offered or I asked for some insurance he had included in the contract but as soon I noticed it the other person removed and everything was fine.
09 March 2016
The car was same group but a lot smoler than reserved.
23 February 2016
Dropping off the car was easy and well signposted.Car was not 4 wheel drive and no 4 wheel drive options were available - unless we upgraded which would have cost almost 4 times the price of the original booking on top of the original fee!!
The car was not ready, despite us being told it was in the lot and being sent to look for it in the snow and at gone midnight after a very long day traveling!
12 February 2016
Great vehicle and helpful staff As an international traveler didn't know we would require a 4x4 or a vehicle with snow tires to go into the mountains. Ended up paying nearly 4 times the original rate for the upgrade. An intermediate option instead of large would have been better
04 February 2016
price was excellent the car was a little old wind was creeping in through the driver side window, but really wasnt a big deal, would not put me off using Dollar again
01 December 2015
Counter staff is so nice and patient.
04 November 2015
Great car. Had a navigator which was a huge help.All was good.
03 November 2015
Friendly very helpful staffcar had maintenance warning and was not cleaned outside
01 November 2015
Always use Dollar, best value for money, just wish I could find my valued customer paperwork and get more money off ):No Issues, good as ever.
13 October 2015
The service and car were brilliant. Nothing really.
04 October 2015
They tried to give me a Chevrolet Spark, which was too small. Ended up with a Nissan Verso.
30 September 2015
Poor engine. At 75miles/hour a squeking noise started!
25 September 2015
Underpowered on hills on the interstate because of 2.4 engine.
27 August 2015
Drop off at Phoenix Sky Harbour easier than expected.
Very good signage to drop off, and efficient staff.Did not get the Mitsubishi or similar sized car as booked. Only a Hyundai Elantra available.
Poor communication skills behind the desk meant a longer pick up time.
10 August 2015
time to drop off
friendly counter staff
search to find how to go to the car to rent
surprise: we had to pay for the second driver,
normally a grand cherokee, but we got a small one...
02 August 2015
Being able to chose the car Too many miles 40,000 +
12 July 2015
Car selection was big and car was super clean and in great shape. Drop off was a bit confusing and it was very busy so took a bit of time.
26 June 2015
I like renting with Dollar because desk attendants are very welcoming, professional and available to meet my requirementes.The car windshield and mirrors were not perfectly clean. The dashbooard drawer was full of papers from previous rentals.
22 June 2015
upgrade and cleanliness of carProblem with transmission caused issues when running the car in low rpms. It occured both when we were stuck in traffic but also at high speeds
21 June 2015
Counter staff were both efficient and very helpful!No negative comments at all!
04 June 2015
Long wait at counter and long and ineffient car delivery, but it's what you get for the lower price.
02 June 2015
The car was new (under 6000 mile)when we got it so not much to saywaiting to get the car.
On drive shift, the jeep is not responding as wished going up hill. Had to pass on manual mode on freeway going to Gr Junction for a better comfort.
Every time I came out of the car, I experience static electric shock (very unpleasant)
26 May 2015
The drop off service in LA was very good. The guy let us leave the luggage in our vehicle and drove us to the terminal. We had lots of bages so would have struggled on the shuttle bus.I acknowledge i should have read the information in detail, however it wasn't until i was at the counter in Denver that i was told the insurances i had on the vehicle only covered up to $3k. i think that should have been more obviuos to me.
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