Find out what other customers think - so you can decide if Dollar is the right company for you.
27 February 2018
the reception lady is very helpful and friendly.
the car is almost brand new (under 5K miles) and in very good condition.
05 January 2018
Good car, clean, reliable, in good shape.Bus took a long time to get us from the arrivals hall parking place. We saw every other company, some twice, before the Dollar bus came along.
07 November 2017
The power source from cigarette lighter didn’t work so couldn’t power up my Satnav. Had to return car
07 November 2017
Courtesy driver helped with casesAll was good
13 October 2017
we asked for a map but they didn't have any. only a very small one
19 September 2017
Easy to driveGPS needs upgrade.
12 September 2017
Very nice friendly staffNothing
21 August 2017
Once ld phoned head office concerning problem with card etc staff very helpful but believe staff should have phoned head office to sort this problem outBooked car using web site,credit card used excepted/confirmed.On arrival submitted credit card used to book car was told card not exceptable because only had initial for first name (which is common in the U.K.)told them that passport,driving licence, has photo and signature as ID.l had to phone head office to sort out
15 August 2017
Friendly and helpful staff Irregular pick up time from airport to dollar
06 August 2017
Service and car itselfCost of vehicle
16 July 2017
30 June 2017
Friendly staff asked if I needed anything else IE ezay pass for tolls ect.
Not required as not doing to much driving.When picking up car had to remind I hired car with GPS as asked if I required one at a cost sorted very quick though.
20 June 2017
Very smooth operation. Desk person was nice and not pushy on any upsell! So good!! Car was this year's model, maybe 2000 miles on it. Nothing really, a bit pricey but that seems to be the story of phl rentals.
08 June 2017
07 June 2017
Easy collection and delivery.
Friendly and helpful staff at rental desk.
No surprise extra charges.
Car was ideal for our needs and we had no problems with it.
31 May 2017
Efficient friendly staff
25 May 2017
Clean car. Helpful staff.All ok
28 April 2017
First car had stiff door so the Dollar staff insisted on replacing it with another car. No queue at pickup.
23 April 2017
locationThe car was not in very good condition and it smells bad inside
29 March 2017
20 March 2017
Very fast to pick it up!They gave me a smaller car than the one a had reserved via internet.
25 February 2017
Amazing price. Good vehicle.Long wait time for rental bus at the airport!
10 February 2017
Very smooth and easy
16 January 2017
Counter staff and bus driver very pleasant, very convenient pick up and drop off. They also didn't try and sell us extras or push upgrades on us which was appreciated after a long flightNothing particularly, car wasn't very clean but not the end of the world.
23 December 2016
Helpful staffGot a car same category but not suv as ordered.
02 December 2016
Car was not cleaned very well & appeared to need a good service
14 November 2016
Service was fast and friendly.None
10 November 2016
Easy and efficient rental.
02 November 2016
Bad options for toll roads
08 October 2016
Thank you for a great drive. Appreciate it.
04 October 2016
No fuss pick up and drop offnothing to report here
26 September 2016
Dollar car rental staff was greatNothing
26 September 2016
The transfer bus driver was incredibly helpful and friendly on both arrival and departure. He insisted on loading our bags and carrying them on/off the bus. Brilliant customer service. Nothing too much trouble. The pickup and handover was also very smooth.Nothing
24 September 2016
Very fast, friendly and efficient service.
Good value for money.
07 September 2016
I had to wait long time at the airport for the Dollar rent a car courtesy van (25 minutes)
27 August 2016
Counter staff were very helpful & efficientHad to wait on a car being brought from a sister company although we arrived at prebooked time
21 August 2016
Helpful staff. Not exactly the car I wanted. Significant extra cost for second driver and different drop-off location.
18 August 2016
the price was good.it was very dirty from inside.
22 July 2016
Helpful & Friendly StaffThe GPS which was given at first didn't work , had to be changed to another one .. If it could have been checked & kept ready, would have saved time at pick-up
18 July 2016
Both drivers were really helpfulSat Nav address for the return was Essington Avenue - not the actual drop off. This needs rectifying as it cost me over an hour looking, then returning to the airport and following the rental drop off signs.
17 April 2016
Easy access Price
14 November 2015
The counter staff in Orlando gave us a discount on the upgrade to have a car we thought we were expectingThe size of the car as advertised the rentalcars website did not match the cars provided by dollar at both Philadelphia and Orlando airports
06 September 2015
Friendly staff. Lack of communication when I dropped the car off. The attendant was operating his computer tablet scanner thing one handed while he focused on his bag of Doritos. Nothing said to me. No eye contact. I just looked at my 'receipt'. It is illegible so I am not yet sure what I will be charged.
02 September 2015
The dropp offWe received a car that was not the previously booked
24 August 2015
The car seemed a bit old both inside and out.
12 August 2015
Great serviceOnly one location in thiscitt
27 July 2015
Good service and help.
Also the car was ok.They did not have the car I reserved. They get the car in Hertz.
13 July 2015
New ModelCar was too big for our needs (due to upgrade) and perhaps spent more on fuel than we would have liked.
13 July 2015
New carThe counter support was not good, I had to wait a long time for the car, and they tried to put me into a lesser economy car a couple of times before they gave me the size car I reserved
28 May 2015
Very powerful There was a smell of cigarettes in the car.
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