Find out what other customers think - so you can decide if Thrifty is the right company for you.
08 August 2018
24 July 2018
Selection from classNA
29 June 2018
The vendor offered us several choices of vehicles in the same class. Location not close to the terminal.
25 June 2018
After a horrible flight I was very grateful that at least the car pick up was quite perfect. The bad weather conditions in Denver during my stay and the unsecurity regarding hail waiver. An information at the counter regarding current weather conditions (Tornado, Hail, Thunder storm) and a check about booked insureances whould be good.
14 May 2018
Car was perfect, clean.
07 April 2018
The car had a fair fuel consumption and it's an all Terrif vehicle. It was smart and readily available for the customers.The toilet feel charges
04 March 2018
Cost and quality Nothing
27 February 2018
Helpful Staff / Nice Car
26 January 2018
17 January 2018
Quick and efficient pick up / drop offDidn’t get car I asked for
04 January 2018
Car was a pleasure to drive! Staff was efficient and courteous!
02 January 2018
Thanks for both rentalcar and thriftyNothing so far
20 November 2017
Car was okCar was a little battered. Not properly cleaned inside from previous customer.
18 October 2017
Great car. We drove 7000 miles in comfort.Didn't like the remote on line check in. I would prefer a face to face experience.
15 October 2017
Ok for moneyNo cruise control
09 October 2017
Bus transfer from the airport. We received an upgrade for a very reasonable price. Staff were very helpful.There was a problem with Thrifty's computer systems which delayed collecting the car. The bluetooth function to connect our iphone did not work and we had to connect via a USB cable.
01 October 2017
Selection of carsToll cost package seemed high and lack of inbuilt satnav
29 September 2017
Nice car with an upgradeNo GPS
24 September 2017
Clean comfortable car. Easy shuttle well signposted from airport. Convenient and cost effective
17 September 2017
Good value excellent staffCar was a bit weak at times
15 September 2017
no fuss about extra insurance
13 September 2017
The quality of service & friendly staff in the office & in the field,The Nissan vehicle.
10 September 2017
Video link to rep hard work.
07 September 2017
Friendly staff. Nice car.Talking to the agent via Video (even though he was friendly). Using a telephone receiver (not very hygienic).
07 September 2017
Great car, good company. Nothing
06 September 2017
Slow counter service at pick up.
03 September 2017
Picking up and dropping off was straight forward
Good helpful staff
Car was reliable
The upselling was a bit overboard... the car we booked and used was perfect for our needs (we didn't need bigger OR more powerful)
31 August 2017
Pick up and drop off were short and easyI was expecting 4wd car (Jeep Grand Cherokee group), got large Nissan 2wd SUV instead.
23 August 2017
Very good service. Friendly and helpful staff.Nothing
17 August 2017
Easiness to bring back the carThe pick'up procédure with remote system is laborious and ineffective.
There was a major crack on the wind shield in front of the driver seat. In addition, the Windows were dirty.
16 August 2017
Nice nice with good valueShuttle bus to the office
15 August 2017
The manager at Dollar was genuinly plesant and helpful. He had a great smile while helping the customers.I would have prefered to speak to a person face to face at the counter instead of over a skype call...
Also I was not informed when my depost will be returned?!
06 August 2017
Relaxed approach of personnelTyres were getting to the end of their lifespan
05 August 2017
The shuttle service was excellent, counter staff with Thrifty were very helpful and friendly
29 July 2017
Good valueNothing to dislike
12 July 2017
Car was clean, once I got to the counter staff getting the car was quick, returning the car was very easy. Car was in good condition Took a while to get to the counter staff, ordered a Ford Focus received a Hyundai as it was considered to be a mid size car, thrifty was closed so had to go to dollar rental.
11 July 2017
excellent price and free upgradenothing
05 July 2017
The poor response from thrifty when we had a breakdown
04 July 2017
Pricing was fair, GPS used was excellent, car was clean and ran wellToo long to collect car due to few staff and long lines. Eventually directed by a staff member to use kiosk.
03 July 2017
Everything was very easy to find and complete There wasn't anything I had issues with
26 June 2017
Clean, spacious and reliable car that I had gotten.Like other renters, had to wait at the return queue for awhile without knowing that we could drop off key at the Dollar counter while the Thrifty office is still closed before 6 am. A representative only appearred after our wait for 10 minutes.
25 June 2017
Thrifty does a good job training staff
06 May 2017
The car is newIts ok
03 May 2017
Our car was great. Caused us no trouble even in the snow. We had a few problems getting a car. We needed a better car than the one booked as there was snow. All turned out OK.
29 April 2017
The car itself
24 February 2017
Upgraded to a Yukon rather than putting ski racks on the ford escape
22 February 2017
Once we got to speak with a rep , he was very helpfull and got us the ski racks we had requestedI was unable to book ski racks in advance and was not given a price in advance. The first car we were offered was not to specification (medium SUV) and the racks would only take up to 4 pairs of ski.
I was not able to speak to the local desk who are the ones who know what is in their fleet. In the end the rep was very helpfull.
31 January 2017
very simple and fast
08 January 2017
08 January 2017
fast return processing Car cooling system overheated while waiting for I70 interstate road to be reopened. Road was closed temporary and while waiting in snow blizzard conditions on the road, the cooling system started to overheat and was smoking from engine. I had to turned on A/C cooling system to lower car temperature. I informed situation when returning car.
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