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Europcar in Derby

Find great prices with Europcar in Derby, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Thu 23 Aug 2018
Choose Pick-up Date
Sun 26 Aug 2018
Choose Drop-off Date
Driver aged between 25 – 70?
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support

Ratings:100+

8.0

Why use Europcar?

  • Dropping a car off with Europcar in Derby is quick and easy
  • Our customers said Europcar in Derby is easy to find
  • The Europcar staff in Derby have a real reputation for efficiency

Ratings for Europcar in Derby

Ratings

  • Overall value for money of your vehicle hire

    7.5
  • Helpfulness of the counter staff

    8.2
  • Time it took to collect your vehicle

    7.7
  • Time it took to drop off your vehicle

    8.9
  • Cleanliness of the vehicle

    8.1
  • Overall condition of the vehicle

    7.5
  • Ease of locating the Europcar rental desk or representative

    8.6

Popular Locations

Reviews of Europcar in Derby

Real customer reviews

Find out what other customers think - so you can decide if Europcar is the right company for you.

Keely Derby Downtown 25 April 2018
Fast and friendly service. Thank you!
10.0
Kevin Derby Downtown 17 April 2018
All very good thanks Nothink
8.8
Michael Derby Downtown 31 December 2017
Nice froendly helpful service. Nothing.
8.2
Andrew Derby Downtown 08 September 2017
Brilliant helpful staff and drop off service
8.6
Lisa Derby Downtown 08 September 2017
Ease of booking, very friendly staff, car was great. time to check in
8.2
Helen Derby Downtown 20 August 2017
Great car. The sat Navy didn't always pick up postcodes entered.
7.2
Anonymous Derby Downtown 17 July 2017
Body work on car had thin scratches
6.6
Jennifer Derby Downtown 15 May 2017
Prompt service Difficulty with unfamiliar controls- basic instructions could have been left in car.
8.6
ANTHONY Derby Downtown 25 March 2017
helpful of staff.funny,made it happy to pick car up none
9.2
Sharon Derby Downtown 16 March 2017
The helpfulness of the staff and the attention to detail when booking in and booking out. Many thanks especially to Lyndsey.
8.8
Richard Derby Downtown 03 November 2016
Got car we wanted Request for sat navigation prior to trip not registered with Europ Cars so spent more time when picking up car. Found once trip underway it didn't work as fuse not working. Europ Cars in Blackpool helpful and changed fuse. Initially rang customer service who gave us the RAC breakdown no. !!
7.2
Martyn Derby Downtown 21 October 2016
A little bit of confusion when collecting the car but the efficiency of the staff over came this problem. Good customer service. Thank you.
8.6
Anonymous Derby Downtown 21 June 2016
The member of staff was very helpful The car was not cleaned properly
8.4
nigel Derby Downtown 12 June 2016
Car was a bit underpowered but otherwise good
8.8
Cyril Derby Downtown 08 June 2016
everything the car was comfortable an plenty of room for my wife an myself nothing
8.8
Keith Derby Downtown 04 May 2016
staff were very welcoming and friendly, excellent service
9.4
Mary Derby Downtown 12 April 2016
Staff were very helpful & friendly and on dropping the car back off arranged a taxi for us to get to the train station...
8.4
Anonymous Derby Downtown 27 March 2016
This was my first experience I was confused but it's good for me and I enjoyed my travel Nothing
8.8
Anonymous Derby Downtown 01 March 2016
Friendly staff, who even rang us a taxi to the train station when we dropped the car back. Having to wait up to 10 days to get my holding fee back!
8.6
Mark Derby Downtown 05 December 2015
The staff on the desk were really friendly and efficient. Nothing. All was great.
9.0
Anonymous Derby Downtown 18 October 2015
difficulty in finding out the meaning of a warning light. After phoning, taking car to the nearest Kia dealer, all of which took half a day, only to find out the light referred to low tyre pressure.
6.6
Anonymous Derby Downtown 13 August 2015
Everything
8.8
Anonymous Derby Downtown 11 August 2015
I was told on collecting the car there was a fuel gauge fault on the car. This fault wasn't apparent when I took the car back.
7.0
Michael Derby Downtown 28 July 2015
The car was new, clean and the staff were friendly. I didn't receive the vehicle I booked or an equivalent, even though there were 3 Ford Focuses on site. I was given a Nissan Juke and told it was an upgrade. It was totally unsuitable for my luggage and legroom needs. I'm 6'2" & found it really difficult to get in and out of. The boot was totally unsuitable, but I was told I couldn't change. I was told the manager has a Juke and loves it. Not really relevant. If they didn't have vehicles of a class I booked, I should have been given a Mondeo or something
7.8
Anonymous Derby Downtown 19 July 2015
Ok Very high excess
8.8
Anonymous Derby Downtown 09 July 2015
VERY VERY NICE RECEPTOINIST. SLIGHTLY RUDE CUSTOMER WHO KEPT BUTTING IN AND TRYING TO ASK QUESTOINS WHILST SHE WAS DEALING WITH ME AND NOT WAITING HIS TURN. ALSO ARRANGED A TAXI FOR ME AFTER DRPPING OFF HTE CAR
9.2
Anonymous Derby Downtown 07 July 2015
The car was so easy to drive (apart from the clutch) that it almost drove itself. The air conditioning was a life saver! The clutch was fairly worn and engaging gear required revving the engine quite hard or the engine tried to stall.
9.6
Caroline Derby Downtown 05 July 2015
Great service - thank you!
9.2
Anonymous Derby Downtown 18 June 2015
Staff are very friendly and helpful
9.0
Anonymous Derby Downtown 16 June 2015
Very friendly and helpful staff. Nothing to dislike
8.4
John Derby Downtown 06 June 2015
No sat nav docking place. No radio operating instructions.
9.2
Neil Derby Downtown 02 June 2015
Great friendly staff!
9.8
Harry Derby Downtown 22 May 2015
Very friendly staff. Lots of advice about areas to visit. Received a brand new car.
8.8
Anonymous Derby Downtown 30 March 2015
Locality N/A
8.0
malcolm Derby Downtown 07 October 2014
The price
7.8
Ruth Derby Downtown 11 September 2014
The lady in the office was so helpful and friendly - a pleasure to deal with.
9.8
Anonymous Derby Downtown 09 September 2014
Friendly and helpful Did not get specified vehicle but good replacement
8.7
Anonymous Derby Downtown 17 July 2014
Efficiency of Europcar Delay in returning deposit
10.0
Anonymous Derby Downtown 19 April 2014
The car hire process was faultless.
10.0
Anonymous Derby Downtown 28 January 2014
Location of the office, hard to get there without a car.
6.9
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