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Europcar in Madrid

Find great prices with Europcar in Madrid, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Pick-up Date:
Time:
Drop-off Date:
Time:
Driver aged between 30 – 65?
Driver has a valid driving licence issued by The People's Republic of China (Mainland)
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support

Ratings:2,000+

8.4

Why use Europcar?

  • Dropping a car off with Europcar in Madrid is quick and easy
  • Our customers said Europcar in Madrid is easy to find
  • People are impressed by how clean the Europcar cars are in Madrid

Ratings for Europcar in Madrid

Ratings

  • Overall value for money of your vehicle hire

    8.1
  • Helpfulness of the counter staff

    8.3
  • Time it took to collect your vehicle

    8.2
  • Time it took to drop off your vehicle

    9.1
  • Cleanliness of the vehicle

    8.4
  • Overall condition of the vehicle

    8.2
  • Ease of locating the Europcar rental desk or representative

    8.7
-

Reviews of Europcar in Madrid

Real customer reviews

Find out what other customers think - so you can decide if Europcar is the right company for you.

Anonymous Madrid Airport 06 March 2020
Everything Fuel consumption is very good 18 km/liter Radar Navigation Sound system Power Nothing Everything is perfect
9.6
Anonymous Madrid Airport 16 February 2020
The staff dedication Overall condition of the car and the time it took to being it from the other terminal
6.8
Anonymous Madrid Airport 11 February 2020
Easy to pick up car at the airport. Car had some trash at the back seats. The car had many bumps and scratches on the outside.
8.4
Anonymous Madrid Train Station 10 February 2020
very good~ no
9.4
Anonymous Madrid - Fuenlabrada 11 January 2020
Long waiting to pick and drop the car, as there was only one person behind the desk.
7.6
Anonymous Madrid Airport 07 January 2020
friendly
9.4
Anonymous Madrid Airport 05 January 2020
The car was a new one. Only 18 kilometers. A 308 diesel splendid
8.8
Anonymous Madrid Airport 04 January 2020
A litle fast Xxxxx
8.4
Anonymous Madrid Airport 02 January 2020
Luckily I got pretty good condition car. I had to wait for a staff to take a look at the damage that was already there before. Also the car didn't have car washed.
8.6
Anonymous Madrid - Plaza de Castilla 31 December 2019
Excelente servicio y atención. Coche impecable
8.8
Anonymous Madrid Airport 24 December 2019
The car was too big for Spain and its narrow roads and car parks
6.0
Anonymous Madrid Airport 23 November 2019
Everything was great except for finding the desk Finding the desk as there are almost no signs that to guide anyone down the stairs from arrivals.
8.4
Anonymous Madrid Airport 29 October 2019
The staff communication and kind Nothing
8.6
Anonymous Madrid Airport 28 October 2019
friendly staff, clean car none
8.8
Anonymous Madrid Airport 26 October 2019
Friendly service. Price No compliants
8.2
Anonymous Madrid - Pueblo Barajas 08 October 2019
Wonderful service! Recommended!
9.6
Anonymous Madrid Train Station 05 October 2019
Helpful staff at the counter and at the parking lot. Excellent car that matched our needs.
8.6
Anonymous Madrid Airport 04 October 2019
small mercedes was in fact very small.
7.6
Anonymous Madrid Airport 01 October 2019
All. Nothing.
8.6
Anonymous Madrid - Chamartin Train Station 23 September 2019
Helpful attitude of staff
7.6
Anonymous Madrid Train Station 17 September 2019
Great car, exactly what I asked for.
9.6
Anonymous Madrid Airport 02 September 2019
it’s the first time i have got the same car i rented. thanks Europe car. they commented that the car wasn’t clean and need wash from inside and outside, which doesn’t.
8.8
Anonymous Madrid Airport Terminal 4 02 September 2019
Very correctly
9.4
Anonymous Madrid Airport 01 September 2019
everything was perfect. thank you
9.4
Anonymous Madrid Airport 30 August 2019
Staff on pickup was very nice and helpful Our flight had a long delay and when we arrived the car was not available (I didn´t think to call since it was fully prepaid), we had to pay a bit more for another one or else wait for 1 or 2 hours for them to try and locate a car like the one we rented.
7.8
Anonymous Madrid Airport 12 August 2019
The only problem we had was trying to locate where to collect the car and then where to drop off. Maybe a few more signs inside the airport on arrival would be helpful. We couldn't see on the paper receipt any mention of what terminal to drop the car off to. We may have missed this. So we just went for T4 and found it !
8.0
Anonymous Madrid Airport 02 August 2019
The staff at Europcar at Madrid Airport where great, respectful, and not a hard sell for insurance or added services that cost extra.. A1 Malaga Airport receiving staff .... nothing
8.4
Anonymous Madrid Airport 29 July 2019
Polite and helpful staff. At Madrid airport the sign pointing towards the rental car drop off area could have been more clear and visible. The sign should also contain the words "drop off".
8.4
Anonymous Madrid Airport 03 July 2019
The counter staff did a lot to help. Were very friendly
8.4
Anonymous Madrid Airport 18 June 2019
Helpful staff
9.6
Anonymous Madrid Airport 06 June 2019
Brand new car. Only 10 Km on car at pickup. Nothing I didn't like.
8.8
Anonymous Madrid Airport 27 May 2019
Everything was perfect, fast pick up and even faster drop off. Got brand new car, stuff was helpful. Can't say a bad word
9.2
Anonymous Madrid Train Station 13 May 2019
Signage inside station for directions to office
8.0
Anonymous Madrid Airport Terminal 4 25 April 2019
Agent did not explained/understood frame time period of car rental. Had to wait 30 minutes before pick the car
8.0
Anonymous Madrid Airport 20 March 2019
Great
9.2
Anonymous Madrid Airport 17 March 2019
Received the exact make & model
8.2
Anonymous Madrid Airport 02 January 2019
That I got the exact model I booked. Everything worked properly thru Rentalcars, there were zero complications! Return cars to Madrid airport is very difficult. Google maps gets you to the wrong level and there are no signs for returning cars
8.2
Anonymous Madrid Airport Terminal 4 15 October 2018
xx car a little under powered for steep inclines
9.0
Anonymous Madrid Airport Terminal 4 14 October 2018
easy to locate in the terminal, polite staf poor conditions of the car, too many damages (not only external scratches).
7.0
Anonymous Madrid Airport Terminal 4 11 May 2018
Missing fuel, about 10 to 15 liters were missing and we saw that only when we left the rental building.
9.0
Anonymous Madrid Airport 24 April 2018
Very clean additional insurance buying was highly recommend
8.0
Anonymous Madrid Train Station 11 January 2018
Good service
5.8
Anonymous Madrid Airport 15 December 2017
EVERYTHING WAS SMOOTH, THEY IMPROVED THEIR SERVICE THIS TIME. COMPARED TO 6 MONTHS AGO
9.2
Anonymous Madrid Airport 21 September 2017
service was fast and efficient, car was good, easy to locate.
8.8
Anonymous Madrid Airport 26 August 2017
Friendly and helpful staff slow check in when returning car.
8.4
Anonymous Madrid Airport 05 August 2017
Helpfulness of the counter, quality of car, price/quality ratio.
8.2
Anonymous Madrid Airport Terminal 4 28 June 2017
Helpfulness of the counter staff No availability of make and model booked so I have to pay for an upgrade to fit my purposes.
8.4
Anonymous Madrid Train Station 21 June 2017
Busy pick up and unfortunately hit traffic but great service otherwise and friendly staff
7.2
mark Madrid Airport 31 May 2017
Friendly staff Car was a bit bashed up. But mechanically ok
9.0
Gurmit Madrid Train Station 20 May 2017
Too long walk to collect the car.
6.6
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