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Europcar Reviews Biarritz

Read customer reviews on Europcar in Biarritz and find the best car hire deals guaranteed

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GlynOctober 8, 2017
Very efficient service from Rentalcars and Europcar.
Nissan Micra a very tinny car and this particular vehicle was very low spec - manual mirrors! I will not accept one of these in future.
JohnOctober 6, 2017
I was delighted that there was an assistant at the office in the car park on my return to take the keys and to check out the car. I believe that this is very important for the customer.
August 20, 2017
Car rental very close to terminal.
AndrewAugust 6, 2017
Great car - Nice upgrade and helpful staff. Very easy process.
July 13, 2017
Clean car with a nice spec ( sat nav, parking cameras etc)
Took a while to locate the car in Biarritz airport
July 5, 2017
Great service, English speaking and the car was fantastic.
August 28, 2016
Car easy to ride.
May 31, 2016
All very easy
Car was not quite big enough
SimonOctober 18, 2015
Economy and comfort
I would have preferred a manual to automatic transmission, but it worked out as had owned automatic cars in the past.
AndrewAugust 18, 2015
No fuss collection of the car
ChantalAugust 12, 2015
Staff at the counter in the airport seemed friendly and efficient.
However, they did not provide the document to show drawing of the car so scratches could be indicated. The lady at the collection kiosk gave me the keys but did not come with me to check scratches and mileage, so I had to go back to request this which was hand-written at the back of contract form. Car was not very clean and tyre pressure seemed a bit low!
MarkAugust 2, 2015
Ease off drop off - leave the keys with customer service and go!
Car pick up location was changed from original booking and couldn't be amended. Booked car to be picked up from Biarritz railway station and had to pick the car up from the airport. In this instance not a major problem, but could be for future bookings.
July 22, 2015
Got brand new (800km driven) Renault captur diesel with GPS and automatic transmission.
July 21, 2015
First class car...everything I hoped for in a rental. Quality car with very high spec. Will use this company again. Helped to make our holiday memorable...thank you !!
Nothing. !!!
July 15, 2015
Convenient Good car
June 29, 2015
friendly staff. very clean car, nearly brand new.
AdrianJune 28, 2015
Car was not as requested but was bigger even in the same group ( Nissan Juke )
Exterior was filthy and obviously not cleaned. Also, no explanation as to some of the quirky features.
June 17, 2015
Clean car. Efficient staff
I had reserved a little Alpha Romeo but was given a sluggy Jeep SUV. Bit of a disappointment.
June 5, 2015
Efficient communication with French personnel.
Getting into the Europcars lot was unclear. The red Avis signs were visually dominant on return and there were no clear green Europcars logos at the most convenient entrance point(s).
October 3, 2014
We did not expect a high level Merc when booking your minimum automatic on the website, but it was a lovely experience. Beautiful car!
When we picked up the guy on site suddenly vanished, so we had to work out the answers to our questions on our own.
PaulSeptember 5, 2014
Very Friendly and helpful staff at pick up and drop off.
August 17, 2014
Efficient service, good value
Was expecting a Golf as advertised but it was a much smaller Fiat Panda - same number of doors but not really equivalent vehicles.
FrancesAugust 5, 2014
Lovely car, great space, lovely to drive. Only problem was the petrol.
As soon as we drove away the petrol was down by one bar. I was quite annoyed that I had to fill it when it wasn't full to start with, but didn't want to drive back to tell the desk.
MartinJuly 31, 2014
The hassle free action required to get the car and staff were very efficent.Lovely quite airport to enter into France.
July 15, 2014
Desk staff were excellent and friendly at pick up and return
The car seemed underpowered. I paid extra to get a Volkswagen golf but got a Fiat that seemed to struggle a bit on the motorway and hills.
FionaJune 28, 2014
Found rental cars excellent to deal with, thank you
June 19, 2014
simplicity of the process
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