Find great prices with Europcar in Biarritz, see customer ratings - and book online, quickly and easily
Why use Europcar?
Dropping a car off with Europcar in Biarritz is quick and easy
People are impressed by how clean the Europcar cars are in Biarritz
Our customers said Europcar in Biarritz is easy to find
Ratings for Europcar in Biarritz
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Europcar rental desk or representative
Reviews of Europcar in Biarritz
Real customer reviews
Find out what other customers think - so you can decide if Europcar is the right company for you.
29 September 2019
The car (VW T-Roc) was almost new.
It drove great. We had to wait a long time before someone was available to help us to set up the GPS. We needed some help with it.
22 September 2019
Very helpful and friendly service
02 September 2019
Easy, fast, quality car, engaging staff.Nothing
01 September 2019
All was as expected Signage to get out of car park!
28 August 2019
Professionalism!Car too small.
21 August 2019
the new purpose built location outside the Airport terminal is great and alongside the parking area just in case you have to pop back in report anything. Excellent drop off service, I just parked up and one of the staff came out, checked the car over and signed everything off all within 10 mins. Excellent service
18 August 2019
EverythingSeat belt was broken
13 August 2019
Quickest rental car pick-up ever! They knew who I was and were waiting for me.Relatively long walk from the terminal, not well signposted - it was confusing.
31 July 2019
Choice of car seats available
26 September 2018
I didn’t get the exact model I wanted
28 July 2018
cleaness of the cari could not give the car to an employee of europecar in order to inspect it . i had to leave the car in the parking lot and go back to the europecar to hand over the keys and parking ticket and tell them the number of the parking lot . i told them that nobody was present in the parking lot . they told me it is ok .
24 July 2018
Really very easy transaction. nice friendly staff. No issues
08 October 2017
Very efficient service from Rentalcars and Europcar.Nissan Micra a very tinny car and this particular vehicle was very low spec - manual mirrors! I will not accept one of these in future.
06 October 2017
I was delighted that there was an assistant at the office in the car park on my return to take the keys and to check out the car. I believe that this is very important for the customer.
20 August 2017
Car rental very close to terminal.
06 August 2017
Great car - Nice upgrade and helpful staff. Very easy process.Nothing
13 July 2017
Clean car with a nice spec ( sat nav, parking cameras etc) Took a while to locate the car in Biarritz airport
05 July 2017
Great service, English speaking and the car was fantastic.Nothing
28 August 2016
Car easy to ride.
31 May 2016
All very easyCar was not quite big enough
18 October 2015
Economy and comfortI would have preferred a manual to automatic transmission, but it worked out as had owned automatic cars in the past.
18 August 2015
No fuss collection of the carNothing
12 August 2015
Staff at the counter in the airport seemed friendly and efficient.However, they did not provide the document to show drawing of the car so scratches could be indicated. The lady at the collection kiosk gave me the keys but did not come with me to check scratches and mileage, so I had to go back to request this which was hand-written at the back of contract form.
Car was not very clean and tyre pressure seemed a bit low!
02 August 2015
Ease off drop off - leave the keys with customer service and go!Car pick up location was changed from original booking and couldn't be amended. Booked car to be picked up from Biarritz railway station and had to pick the car up from the airport. In this instance not a major problem, but could be for future bookings.
22 July 2015
Got brand new (800km driven) Renault captur diesel with GPS and automatic transmission.
21 July 2015
First class car...everything I hoped for in a rental. Quality car with very high spec. Will use this company again. Helped to make our holiday memorable...thank you !! Nothing. !!!
15 July 2015
29 June 2015
friendly staff. very clean car, nearly brand new.nothing
28 June 2015
Car was not as requested but was bigger even in the same group ( Nissan Juke )Exterior was filthy and obviously not cleaned.
Also, no explanation as to some of the quirky features.
17 June 2015
Clean car. Efficient staffI had reserved a little Alpha Romeo but was given a sluggy Jeep SUV. Bit of a disappointment.
05 June 2015
Efficient communication with French personnel.Getting into the Europcars lot was unclear. The red Avis signs were visually dominant on return and there were no clear green Europcars logos at the most convenient entrance point(s).
03 October 2014
We did not expect a high level Merc when booking your minimum automatic on the website, but it was a lovely experience. Beautiful car!
When we picked up the guy on site suddenly vanished, so we had to work out the answers to our questions on our own.
05 September 2014
Very Friendly and helpful staff at pick up and drop off.
17 August 2014
Efficient service, good valueWas expecting a Golf as advertised but it was a much smaller Fiat Panda - same number of doors but not really equivalent vehicles.
05 August 2014
Lovely car, great space, lovely to drive. Only problem was the petrol. As soon as we drove away the petrol was down by one bar. I was quite annoyed that I had to fill it when it wasn't full to start with, but didn't want to drive back to tell the desk.
31 July 2014
The hassle free action required to get the car and staff were very efficent.Lovely quite airport to enter into France.
15 July 2014
Desk staff were excellent and friendly at pick up and returnThe car seemed underpowered. I paid extra to get a Volkswagen golf but got a Fiat that seemed to struggle a bit on the motorway and hills.
28 June 2014
Found rental cars excellent to deal with, thank you
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Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta.