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Hertz in Frankfurt

Find great prices with Hertz in Frankfurt, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Fri 21 Sep 2018
Choose Pick-up Date
Mon 24 Sep 2018
Choose Drop-off Date
Driver aged between 25 – 70?
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support

Ratings:1,000+

8.06667

Why use Hertz?

  • Dropping a car off with Hertz in Frankfurt is quick and easy
  • Hertz in Frankfurt are renowned for keeping their cars in good condition
  • People are impressed by how clean the Hertz cars are in Frankfurt

Ratings for Hertz in Frankfurt

Ratings

  • Overall value for money of your vehicle hire

    7.5
  • Helpfulness of the counter staff

    7.9
  • Time it took to collect your vehicle

    7.8
  • Time it took to drop off your vehicle

    9.1
  • Cleanliness of the vehicle

    8.3
  • Overall condition of the vehicle

    8.5
  • Ease of locating the Hertz rental desk or representative

    8.1

Hertz locations in Frankfurt

Opening hours

  • Frankfurt Airport
    Day Time
    Monday 6am - 12am
    Tuesday 6am - 12am
    Wednesday 6am - 12am
    Thursday 6am - 12am
    Friday 6am - 12am
    Saturday 6am - 12am
    Sunday 6am - 12am
  • Frankfurt Downtown
    Day Time
    Monday 7am - 7pm
    Tuesday 7am - 7pm
    Wednesday 7am - 7pm
    Thursday 7am - 7pm
    Friday 7am - 7pm
    Saturday 8am - 2pm
    Sunday 9am - 2pm
  • Frankfurt Downtown - Camberger
    Day Time
    Monday 7am - 7pm
    Tuesday 7am - 7pm
    Wednesday 7am - 7pm
    Thursday 7am - 7pm
    Friday 7am - 7pm
    Saturday 8am - 1pm
    Sunday closed
  • Frankfurt Hahn Airport
    Day Time
    Monday 9am - 8pm
    Tuesday 9am - 12am
    Wednesday 9am - 8pm
    Thursday 9am - 12am
    Friday 9am - 8pm
    Saturday 9am - 6pm
    Sunday 9am - 12am
  • Frankfurt Train Station
    Day Time
    Monday 7am - 10pm
    Tuesday 7am - 10pm
    Wednesday 7am - 10pm
    Thursday 7am - 10pm
    Friday 7am - 10pm
    Saturday 8am - 5pm
    Sunday 8am - 10pm
-

Hertz counters near Frankfurt

Reviews of Hertz in Frankfurt

Real customer reviews

Find out what other customers think - so you can decide if Hertz is the right company for you.

Anonymous Frankfurt Hahn Airport 10 September 2018
Very friendly staff and helpfull Notthing
7.6
Anonymous Frankfurt Airport 08 August 2018
Thanks for easy transaction and service.
8.6
Anonymous Frankfurt Airport 30 July 2018
Staff at the counter desk in Frankfurt spoke excellent English. Reserved an Opel, got a Ford Cmax instead. This car is horrible for German roads, It has no power, to it is flat out dangerous pulling out in traffic. The cat design makes it hard to pull into tight spots.
6.8
Anonymous Frankfurt Airport 26 July 2018
everything was perfect
8.6
Anonymous Frankfurt Airport 23 June 2018
Very good service.
8.0
Anonymous Frankfurt Train Station 16 May 2018
Really helpful team at the desk and no hidden extras to pay. Nothing all good.
9.6
Dirk Frankfurt Airport 18 March 2018
Clean car, friendly staff On the last day the car was snowed in and there was no ice scraper to clear the windows (or I didn't find it).
9.2
sandra Frankfurt Hahn Airport 14 March 2018
Really helpful staff at the desk - gave me many directions and they were all correct. Very nice contact.
9.8
Anonymous Frankfurt Hahn Airport 25 February 2018
The agent from Hertz was excellent! She went out of her way to help me, she programed the free GPS in American English & put the address in. She was a blessing!
8.4
Anonymous Frankfurt Airport 07 January 2018
The staff service was great and very respectful. Car was exactly what we needed. It was comfortable and very good equipped for the snow and rain No complaints about the car. Insurance seems very high though
7.4
Stefan Frankfurt Airport 05 January 2018
Everything was very good, except the parking distance sensor, who was defective.
7.8
Peter Frankfurt Airport 01 December 2017
Perfect !!!
9.8
Anonymous Frankfurt Airport 30 November 2017
we didin't find the parking of hertz until 2 hours we arrived at the hahn airport. the park was at more than 1km, the shuttle didn't pass and we had to walk in the dark at 0°C with the snow to the airpost station to take the plane!!!
5.4
Anonymous Frankfurt Airport 27 November 2017
Excellent service!
9.4
Anonymous Frankfurt Airport 27 November 2017
New clean car. They did´nt have a same car (Insignia) or similar, gave me a family mpv (Ford c-max).
8.4
Anonymous Frankfurt Airport 16 October 2017
Although we booked a Peugeot station wagon, we were given a seven-seater Ford which had some body damage. It was a little bulky to fit into tight parking situations.
8.8
WEHBE Frankfurt Airport 14 October 2017
All is good except I didn't get the car I wanted...
9.4
mark Frankfurt Train Station 09 October 2017
Friendly efficient staff. Car was a wagon, I had booked a hatch, the extra room was handy. Drop off after hours was simple and the process had been explained well by the Hertz staff. The Hertz counter was very busy and it took some time to process my rental and pick-up the car. However the Hertz staff were very friendly and apologised for the delay. The Hertz counter was a bit difficult to find at Frankfurt Main station (not well signposted).
7.4
Anonymous Frankfurt Airport 09 October 2017
I was given a choice of 3 cars including the exact one booked. I opted for a SUV which suited me better. Nothing
7.8
Anonymous Frankfurt Airport 02 October 2017
Speed and friendliness of staff at Frankfurt international I had to return the car to a different airport- Frankfurt Hahn. The drop off was ok but the Hertz drop off area is not with the other car hire returns and is further away from the airport next to a garage. It's not very well sign posted and neither is the pick up point for the shuttle bus. I ended up walking. Hertz desk was closed at sport at 17.30
7.0
Howard Frankfurt Airport 01 October 2017
Very easy process Nothing all was good
7.4
Anonymous Frankfurt Airport 30 September 2017
nearly new car Helpful staff Hire desk very close and within terminal took too long to get the car, i was told that the computer system is very slow
7.8
Anonymous Frankfurt Train Station 25 September 2017
Service at the counter from Mr. Niaz The distance to the carpark to pick up the car is very far
8.8
Robert Frankfurt Airport 19 September 2017
Good service !! Nothing
7.8
Anonymous Frankfurt Airport 11 September 2017
The Member of staff was very friendly and willing to help. Hertz didn't want to accept my credit card first. I had to discuss the problem with them (apparently my card wasn't one of the ones they accepted) which took a while. The member of staff had to double check with his supervisor before my card was accepted.
8.4
Savio Frankfurt Airport 09 September 2017
Efficient and quick and very friendly staff Nothing
7.6
Glenn Frankfurt Airport 09 September 2017
Upgraded to a Ford Bmax helped with extra luggage and sliding rear doors made easy access.
7.0
Lucy Frankfurt Airport 25 August 2017
The Engine, handling and head lights The software in Ford Focus is somewhat not substandard. Needed a reset often.
9.6
Farai Frankfurt Train Station 23 August 2017
Girl at counter was very friendly and knowledgable. Made it a pleasure doing business with Hertz
8.8
David Frankfurt Airport 28 July 2017
Everything went ok except he drop off address was incorrect on the booking form and we had to call to find correct address which was very close. As long as there are no hidden extra charges we were very happy with the car hire. Thanks
9.0
David Frankfurt Airport 28 May 2017
The whole process went seamlessly. Nice staff and great car.
8.6
Suan Frankfurt Airport 16 May 2017
Our experience at Hertz Frankfurt was a breeze from start to the end. I can't compare the price to rate the value, but I believe the price were reasonable.
8.4
Anonymous Frankfurt Train Station 07 May 2017
Nichts
7.2
Anonymous Frankfurt Airport 15 January 2017
Lean and forward Everything was OK
8.2
Anonymous Frankfurt Airport 05 January 2017
freiendliness and efficiency of the hertz representative
8.6
Trevor Frankfurt Hahn Airport 05 December 2016
Staff were really helpful both at pickup and drop off. Nothing was too much trouble to explain/ help. Not a big deal but it was a shuttle bus to pick up the car.
8.4
Anonymous Frankfurt Train Station 02 November 2016
had to wait 10 minutes at the desk for the staff to arrive. I was not informed that the car was a different model than booked. I had booked a car with GPS. I did not get the car booked but a different model. Family car - 7 seater. No GPS!! Not good at all!!
5.6
ALBERTO Frankfurt Airport 25 October 2016
Thank you to the counter staff. Very helpful Very difficult to drop off at Hahn
8.4
Anonymous Frankfurt Airport 14 September 2016
Very fast and convenient service. Difficult finding way to terminal to drop off car- not the fault of Hertz at all!
9.0
Anonymous Frankfurt Airport 06 September 2016
Size, comfort, gps. N/a
8.4
Anonymous Frankfurt Airport 16 August 2016
Very good experience, the navicator was wonderful
7.8
Anonymous Frankfurt Train Station 01 August 2016
We were told we would get a Volvo 6 and got a ford fiesta. We weren't told about the extra fee for having both husband and wife as drivers.
7.4
Peter Frankfurt Airport 26 July 2016
New vehicle.
8.8
Anonymous Frankfurt Airport 23 July 2016
Really nice ride. Plenty of room for everybody and everything.
8.2
Anonymous Frankfurt Hahn Airport 05 July 2016
No "car rental" signs on the way from the airport station to the pick-up area.
8.0
Anonymous Frankfurt Airport 10 June 2016
Not your problem but the Rental Return process is absolutely awful at Tegel Airport in Berlin. We had to stop twice for instructions in order to find the entry to the return location.
8.6
Anonymous Frankfurt Airport 03 May 2016
Rentalcars.com full protection was useless, better take one from Hertz.
8.6
Anonymous Frankfurt Airport 01 April 2016
Excellent customer service, offered an upgrade for a low cost. Overall very happy
9.8
Anthony Frankfurt Airport 19 March 2016
Very happy with car & friendly staff. The hertz computer system tends to crash / lock up regularly.
9.6
Anonymous Frankfurt Train Station 26 February 2016
very flexible and friendly
9.8
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