Find out what other customers think - so you can decide if Avis is the right company for you.
11 February 2019
I was given the option of a better car at a special rate. No problems either at pick up or drop off.
04 January 2019
Rental cars misrepresented the car I actually got. Bloody thieves. I had to pay more money to upgrade to something that more closely represented what I had booked. Shameful.
08 August 2018
Everything was fine.
We got the vehicle in time and clean.
30 July 2018
Easy to contract and also very easy the drop off.I was expecting a bigger car. I received a Mazda CX3 instead of the Golf Sportsvan.
Despite this, the car was very good.
29 July 2018
Staff and serviceNo GPS in the car
24 July 2018
Staff were very fair in solving a minor problem and very friendly.
25 October 2017
Car was badly scratched and it was not reported.
20 September 2017
dropoff was quick
28 June 2017
Overall very good
10 June 2017
Quick and easy pick up and drop off, car was good and very economical Was told car was pristine but when I looked at it, it had a few dents and scratches.
12 May 2017
car return was easy and friendlycar was clean, but petrol meter did not work (be got gas but it didn't show full)
the woman at the front desk clearly was not motivated or friendly
it takes forever to find and walk to the rental centre
18 April 2017
Nice car upgradeThe car was not cleaned at all when I picked it up.It was actually rather dirty...
A false sticker of the height of the car was placed inside, stopping me from parking in closed parking areas (even though it was not necessary)
31 October 2016
The trunk was not big enough for 2 large luggages as specified.I had to put one in the back seat. I can use such a smaller car as Mercedes A class at a lower cost.
09 October 2016
The tire light came on when we were in Munich. We had to switch cars.
20 September 2016
I appreciated the representative's orientation of the features of the car. The navigation system was excellent in the Mercedes.Nothing.
30 June 2016
Nice car in excellent condition and well equippedLong queue and waiting for pick up at the service desk
28 June 2016
Clutch was in bad shape
25 June 2016
The car overallNothing particular.
22 June 2016
Car in perfect shape
22 June 2016
Polite peopleChild seat price is high.
13 June 2016
The car was very comfortable and even had built in nav man which saved us money in GPS rental
11 June 2016
upgrade to a Mercedes Benz, car was in perfect condition.
Car had almost all tech upgrades.
Drop off was very easy
12 May 2016
- Full to full fuel policy
- The car was very clean and cared for
- Staff was very helpful
18 April 2016
Long waiting time in queue at the desk
29 March 2016
23 March 2016
The car is very new, only 2000km No backview Camera
Instruction how to get to gas station in airport when drop off(we searched around for 15 minutes)
17 January 2016
The time to pick the car and the counter redeness. Also the drop off system fast and easy.None
09 January 2016
I am not sure if they offered me an upgrade or not. The car I received was a new C4 Picasso which was apparently bigger and more comfortable. Pickup and return were smooth and quick. And good cost performance (compared with other deals in Switzerland).Nothing.
27 December 2015
Soapy car in perfect conditionWould have expected better snow tires at this time of the year.
05 October 2015
The young guy in the car park receiving the car, is simply first class and provides excellent customer service.
11 August 2015
Overall maintenance of the car.
However, same model car would be desired.Returning the car was a little drag.
Especially trying to locate the return area
29 July 2015
Reception lady is friendly. I picked up my order quickly. Good service.Nothing.
13 June 2015
Even thought it wasn't the exact model but I prefer the car we've got more (Reanault Scenic). Loves the option that comes with the car and especially when it's done by Bose. It's funny that we still have to pay extra for GPS when it's already built-in to the car.
17 May 2015
Given the km I could do with the intial fuel, the car was not fully tanked when picked up.
04 January 2015
Clean Navigation sistem
15 August 2014
GPS is charged too high. It should be a standard for my rental of 11 days!
02 July 2014
Excellent service! Was a little on the expensive side but would definitely recommend your service to others
20 June 2014
Getting a Mercedes B class instead of a VW Passat was good thing I felt.GPS was a bit outdated on some restaurant related data as we found it was not there
16 June 2014
The vehicle was exactly as advertised. No problems at all throughout the rental.
07 April 2014
It would be nice if a simple instruction is carried out in case the customer is not familiar with the car's dashboard controls. Especially when the ordered model is replaced by "similar".
01 April 2014
Very pleased with the servicen/a
10 March 2014
no extra fees for baby chairn.a.
18 February 2014
Almost everythingIt wasn't full of fuel at pick-up
27 January 2014
I am using 4x4 cars everyday. Really off-road cars. Renault Koleos was nice surprise! It's ability of driving through snow was amazing!
22 January 2014
Easy to book via internet!That the staff att Zürich AirPort didnt know that we had fully insured the car with elemination of any fre in case of damage. So they tried to sell us one again!
So the information fr.o.m. The broker didnt come truogh.
Rentalcars.com, registered trademark of TravelJigsaw Limited, registered office at 100 New Bridge Street, London, EC4V 6JA, company number: 05179829. VAT number: GB 855349007.
Rentalcars.com is part of Booking Holdings Inc., the world leader in online travel & related services.
Traveljigsaw Limited (FCA Firm Reference No 777648) is an Appointed Representative of Cover Genius Limited, which is authorised and registered by the Financial Conduct Authority, Firm Reference No 750711.
Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta.