Find out what other customers think - so you can decide if Europcar is the right company for you.
13 August 2018
Fast efficient service
24 July 2018
Friendly staffCar not spotlessly clean
15 July 2018
Excessive amount of time to pick up. Well over an hour!!
16 March 2018
In overalls it was very good deal and i am happy about the services provided. No thing
12 February 2018
Excellent customer service and easy pick up and drop off. Easy acces to the carN/A
15 September 2017
Sending email to notify me I left my wallet in the carNothing
03 August 2017
Uncomplicated in every waySignage from terminal to car rental location was not great
21 July 2017
Old car with many miles on the clock and very soft brakes. The sales team were keen to sell upgrades including sat nag which was in the car already!
16 June 2017
Staff are very friendly and helpful. I will be a return customer for sure.
07 June 2017
No copy of receipt at turn in at airport Still have not received an email copy
30 January 2017
Drop off box
23 June 2016
Everithing was perfect, the service was excellent!
30 May 2016
Friendly staff. Great car. Good price. Waited in line to pick up car for 90 minutes.
08 May 2016
everything went smoothlyagent trying to upsell.
08 January 2016
Quick, easy, great car Nothing
17 September 2015
nice car, reasonable price, helpful staffnothing
07 September 2015
Staff in Marseilles were really useful and friendly, the return of the car was so easy.
06 September 2015
Car was goodDrop off was a mess
31 August 2015
I have used Europcar many times before so I knew the standard of vehicles and service I would receive.Despite pre booking full coverage on the insurance the representative insisted on trying to sell more insurance products at the desk.
30 August 2015
Beautifully appointed vehicle. Very pleased with it. The staff were very helpful. Nothing.
03 August 2015
28 July 2015
locating the hire car drop off point was difficult. There is a need of more signage.
25 July 2015
18 July 2015
Very helpful staff. Very clean car. Excellent fuel efficiency.Although the same general group the Scenic is smaller than Grand Picasso and with 4 children and luggage it was very tight.
13 July 2015
Car was the one requested.Long queue at collection and very slow processing.
22 June 2015
Helpful English speaking staffHad the keys to the car stolen. Had difficulty phoning Europcar. When eventually I got through the next day, I discovered someone had phoned Europcar to report they'd found our keys. It would have been helpful if Europcar had let us know earlier. All our money/ID and insurance docs were (ironically) locked in the car.
04 June 2015
closeness to terminallimited space in which cars are parked; mine had to be moved to open more doors
31 May 2015
The amount of time waiting to collect the car.
20 May 2015
Everything except slow pick up timeLong wait to collect car
18 May 2015
An additional fee that is far to high to drop off the car in Toulon.
15 April 2015
13 April 2015
Car had not been cleaned well internally and had been previously used by a smoker so it stank of cigarettes
28 March 2015
Fuel consumption the new Peugeot 308 is excellent. We drove 900kms without ever re-fueling.
22 January 2015
very friendly staff at the counter
14 September 2014
Dropping off car was easy but the queue to drop back keys was too long especially if short of time to catch flight.
27 August 2014
Super car,better than expected.Clear paper work.Easy,efficient to return car and have it checked over.Very slow queue when collecting car.OK when I finally reached desk.
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