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Alamo Reviews Sacramento

Read customer reviews on Alamo in Sacramento and find the best car hire deals guaranteed

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SteveOctober 8, 2017
Professional and efficient service, good value for money
None come to mind
HUBERTSeptember 20, 2017
excessive charge for to refil the car
RussellJuly 28, 2017
The vehicle supplied was very comfortable & easy to drive. The ride was firm & the road holding particularly good. The automatic gear box & cruise control were very efficient & user friendly.
I was displeased not to get the vehicle I had ordered some several weeks in advance of the hire date. I had previously taken the trouble to familiarise myself with that make &. model. I was mildly irritated by the operators perceived lack of cooperation when I tried to insist on having the vehicle which I had prebooked
BarbaraJuly 24, 2017
When returning the car, I got into a traffic jam on the freeway. I was running late. They drove me to the terminal so I didn't have to wait for the shuttle. Great customer service!
No complaints at all.
July 9, 2017
Staff, car, all arrangements were great.
Drop off charge because of a one way rental. Seemed very expensive to me.
July 3, 2017
Car had limited acceleration. Not helpful if trying to overtake.
June 20, 2017
We got a Ford 150 pick up,an excellent choice
April 23, 2017
Can had a very very weak engine. I was definitely the slowest one when driving up the hill.
April 7, 2017
The helpfulness of the staff in recommending the upgrade as he sees that the vehicle that I rented wouldn't fit all the luggage that we have.
UmarMarch 2, 2017
Excellent service, and tip top car.
IanNovember 21, 2016
Everything...great car and excellent staff
November 21, 2016
Car was very basic compared to others in same class. Reverse camera as standard on all SUVs would be good. Ability to book or get Sat radio with would be good.
RogerNovember 6, 2016
Speedy pick up and return, friendly helpful staff, great car.
Receiving emails with offers which it was difficult to respond to whilst we were on our journey due to time and Wifi connection.
October 14, 2016
car did not have a manual of directory for aspects of car. ie. symbol appeared above petrol indicator and had no manual to see what the symbol meant.
JoseSeptember 20, 2016
The ease of picking up and dropping off at Alamo is unmatched at any other provider I've had experience with.
July 4, 2016
Simplicity of checking in and out. Cheapest option found yet no different to the competition that I have used. Everything was ready and anticipated
HelenApril 14, 2016
No mention of what fuel type was required. It might be common knowledge in the US that hire cars take regular gas but coming from the UK we have hire cars which accept both diesel and regular fuel. I had to make an international rate phone call to speak to Alamo directly. This could be clearly written on the documnetation given upon hiring the car
philipOctober 30, 2015
friendly helpful staff,free upgrade to more powerful engine car for my travels
might help to clarify where petrol cap nd release is.And GPS use to go over again,and how to acess radio/cd
October 25, 2015
Nice car, and easy to get the car
Only 1 guy at the counter so it took a while. He called for back up But it took a while for them to log in to their computers
FrancoisSeptember 5, 2015
The upgrade to a Ford Mustang was splendid
August 5, 2015
Size of car and the ease of figuring out the various controls. The staff was great.
The inside of the windshield was coated with a filmy residue. It's typical of a car that sets in the sun. But, I didn't really notice it until the sun went down. Also, the yellow warning light for low windshield fluid was on.
RickyAugust 4, 2015
Less paper works
Hard to find Alamo return parking
June 22, 2015
Counter staff said he will send someone to show me the interior of the car but no one showed up and I was left to find the port by myself
June 11, 2015
There was a wait at desk with only one person working. I recently rented from hertz and in addition to several desk employees they had a phone kiosk which I used And avoided the wait time.
May 15, 2015
Did not get the ford booked but Hyundai sonata was good and comfortable
Hyundai had no o air vents in the back when on the highway I feel this is important.
March 22, 2015
Staff was very friendly and knowledgeable, and patient when dealing with foreign drivers license issues. Very good customer service in and out...
Nothing...they were terrific and efficient.
March 1, 2015
Nobody was waiting and we had to pic up the car the day later
TURGUTFebruary 23, 2015
Friendly staff
Car was not in the place they send us
December 28, 2014
The upgrade
the one way fee of $300 was way too steep. Other companies don't do this
IanNovember 19, 2014
Good and reliable car,friendly and helpful staff,ease of procedure
BrianOctober 14, 2014
Overall efficiency & friendliness of desk agent.
October 9, 2014
October 6, 2014
Good value and fairly easy transaction.
October 1, 2014
The car was great and the return went very smoothly.
I was inititially told that the Versa wasn't available and that I could choose either a Toyota Yaris or Ford Fiesta instead. These cars didn't seem comparable to me and I was disappointed. I chose the Yaris but thankfully discovered before leaving the site that neither the GPS nor the power socket on the car were working. I was then given a new GPS and a new car - a Nissan Versa that I'd just been told wasn't available. Anyway, it all worked out in the end and I was very happy with the car.
September 30, 2014
It's a very new car.
don't buy a full tank of gas.
June 29, 2014
Efficient process and value for money
June 25, 2014
worth the price really liked rental cars customer service
GPS was very out dated, slow. Jeep compass was not as big as we wanted (Toyota RA4)
RichardJune 25, 2014
The car offered was very old and to pick up a younger i had to switch to another downgraded by the same amount.
June 23, 2014
Prompt efficient staff, car as described
June 18, 2014
The vehicle ran fine and there were no problems once I got on the road.
The counter staff asked me if I wanted to buy various extras or upgrades, which he is probably tasked to do, but in reality all that did was to slow down the process.
May 24, 2014
Quick to pick-up - only took a few minutes. Friendly service. Nice car.
MaxMay 11, 2014
New Camaro, great car. Rental agent at Sacamento exceptionally good and very pleasant. If I was looking for public relations person I would have offered her a job.
May 8, 2014
Great car
The 2 sets of keys on the same chain were very bulky. I wish there had been 2 separate sets so we could keep one separate.
May 2, 2014
Great price and excellent service will definitely recommend
ChrisApril 7, 2014
Upgrade to a bigger vehicle with GPS was great. And having the built-in GPS was absolutely essential for us!
Nothing to report on the negative side
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