Find great prices with Alamo at Detroit Airport, see customer ratings - and book online, quickly and easily
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Dropping a car off with Alamo at Detroit Airport is quick and easy
Collecting a car from Alamo at Detroit Airport is quick and easy
Our customers said Alamo at Detroit Airport is easy to find
Ratings for Alamo at Detroit Airport
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Alamo rental desk or representative
Directions & opening hours
Reviews of Alamo at Detroit Airport
Real customer reviews
Find out what other customers think - so you can decide if Alamo is the right company for you.
23 June 2018
Helpfulness if the managerLong line when got into pick up line
28 May 2018
Car was brand new!
16 May 2018
No hard sell for upgrades and extrasNothing
12 April 2018
very nice, very efficient.
Bravo. I will come back.
26 January 2018
Never hired a car before absolutely brilliant service very straight forward n no hassle, helpful staff on the gate also giving me some guidance would definitely recommend Nothing to complain about n nothing to improve
05 December 2017
no line; clean carWe (Alamo staff and I) couldn't figure out how to connect phone GPS to car - had to switch to a different car.
27 November 2017
Very fast and convient.Nothing.
15 November 2017
They have machines for car pick up so one does not have to wait on line
02 November 2017
Efficient service Car seemed old worried about it letting me down
16 October 2017
Nice staffs, the bus driver untel, person at the desk, person at the exit gate... everybody was greatcar was dirty, food on the carpet, stains on the leather seats
11 October 2017
Alamo is the finest car rental company I've ever dealt with. In every respect they were courteous and professional. Thank you Alamo.
06 October 2017
25 September 2017
25 September 2017
Alamo cars are good value for money and very helpful staff.Time it takes on the shuttle.
08 August 2017
Excellent car agency. I recommend this company rental desk (representative) is Not friendly!!!
19 July 2017
very likely to rent from Alamo if I am ever in the area in the future excessive insurance premium for a 22yr old driver from the UK
08 July 2017
Friendliness of staff and quick collection and return.I really wanted a Ford Mustang as a once in a lifetime event but it wasn't available. However, we were given a BMW 430i Cabriolet which was actually an upgrade.
07 July 2017
Very accommodating I like everything no complaints
01 July 2017
Great service at car return. Good reliable car.On pickup, rep was slow. Car was less than what I paid for.
23 June 2017
I always use Alamo in the US. They are great and have never let me down.I was visiting Ford on this trip so I wanted to be driving a Ford. There was not one available in the lot, so the Alamo staff located one which had just been prepared and brought it over to meNothing.
22 June 2017
Great staff, very courteous at the counter and welcoming with a cold drink and snack while completing check-in
16 June 2017
Staff pulled car up and helped with bags. Very courteous.
09 June 2017
Very fast service None
11 April 2017
How dark it was when I picked out my car ... could use mpre lighting.
20 March 2017
GPs worked most of the trip this timeCustomer assistant was busy when I got there and not that excited to see me
20 February 2017
No recipte recived with paper version after pick up car
05 February 2017
Good Service I arrived late so only one car left and it was for me
19 January 2017
The car the GPS radio air conditioning
16 December 2016
Nothing I got an upgrade at a 75 dollar cost and I only upgraded because the only car I got offered was a convertible and it was -7 what a joke No choice of car guy behind counter was just trying to get more money off me . I always book through Alamo but this was a complete joke
23 September 2016
Sat Nav hire very expensive.
07 September 2016
Friendliness and professionalism of staff at Alamo. I would definitely choose Alamo again.Quite a few cars in the category I rented were parked in the lot but had signs on them that they were not available, either because of mechanical or other problems.
13 June 2016
Staff was really helpful, good car choices in class, overall excellent!
07 May 2016
11 April 2016
23 March 2016
Very quick and easy book-in and out - good valueNot much choice of vehicles ?
12 November 2015
the model of car was great, it sat up a bit higher than a regular car so i was very comfortable driving around. the gas mileage was good on the car. there was no line at the rental place (arrived thursday mid-afternoon). i was given a cold bottle of water while checking in.there was a long wait to get from the airport onto the rental shuttle bus (i think is was over 15 minutes). the signage wasn't very clear to get into the Alamo to return the car.
14 September 2015
We could not get decent directions to our hotel
12 September 2015
Easy and convenientThe car wasn't very clean
12 September 2015
Shuttle pickup, fast pickup and dropoff Nothing
30 August 2015
Returning the car was simple and friendly. Car was all it was supposed to be and no extras tagged on.Long gtime to get the car
16 August 2015
The car was ok. Camaro cabrio vs Mustang cabrio ordered.Car was not clean.
09 July 2015
Everything was easy to find , staff were pleasant and helpful
02 June 2015
Two car keys attached together on a cable, which makes it impossible to slip it into your pocket.
28 April 2015
Only 1 staff on duty in Detroit and 6 ripple waiting!
13 March 2015
Selection of vehicles available at pick-up.
Ease of pick-up and drop off.Sign posting to rental car buses at DTW is not great (not really Alamos fault)
The staff member at pick-up kept asking if I wanted to upgrade after I mention several times that we had the same class of vehicle at our previous location and were more than happy with it (I would have avoided this and used a kiosk like we did at LAX but we were directed to a desk on arrival)
26 October 2014
It went very smoothly.
23 October 2014
Fast pick-up and drop-off.
Friendly, helpfull staff.
Good choice of vehicles.
13 October 2014
Brand new car !Nothing !
12 September 2014
Service from booking to collecting and dropping off the vehicle was good the only problem was the time it took to get the vehicle, it seemed an age to process the paperwork.
26 June 2014
This was a very good car, I get what I ask for!On the pages where I found the car there stands Chev Tahoe and similar, I dont like the Word similar.
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