Find out what other customers think - so you can decide if Europcar is the right company for you.
17 June 2018
Always use EuropecarCar not very new a little gutless.
08 June 2018
Fiat Tipo, not nearly as good as an Astra, Focus or Golf!
29 December 2017
Very friendly and helpful. I have used the Guildford branch every time I'm in the country.
18 November 2017
EconomicalDirty carpets, rattle in baggage area.
19 September 2017
Excellent all round. Many thanks.
19 August 2017
Cruise controlwhen I arived to hand the car back as I had to wait for the one attendant to finish with another guest. Would be great if my arrival was acknowledged and I was informed that someone will attend to me soon or that I c
ould just hand the keys in and leave or whatever applicable
27 May 2017
Very lovely staff and super helpful! The car was the perfect size and well kept Nothing; perhaps if we could return the car off hours
21 May 2017
All really good as usual thank you
06 January 2017
Excellent over the shelf service
04 November 2016
Very helpful staff.Would have liked to pay on return in local currency instead of on cc given when booking.
01 October 2016
The easy transaction and swift possession of the vehicle.Non-acceptance of a digital scan of my vehicle licence in lieu of the physical one I left behind. If my wife hadn't been with me, I would not have been able to drive the vehicle, despite having paid for it.
15 September 2016
Heathrow drop off could do with a explicit road map back to depot so there is no lane confusion,especially when one is on there own as the signs are hard to read at the best of times while watching traffic as well
02 March 2016
Staff were very friendly and helpful, nice to see people happy in their jobs.
03 October 2015
Efficient and friendly staff. Explained the car thoroughly and great customer services skills
17 September 2015
Fast, efficient, friendly Nothing
30 August 2015
Friendly counter staffCar exterior was a bit dirty on pickup but understandable with the recent rain
21 August 2015
The ease to get the car and return it
23 June 2015
Very efficient service and pleasant staff, good customer service.
10 June 2015
Seamless process. Thanks
31 May 2015
The pick up and drop off point was on an industrial estate a 1/2 hr walk from the town centre and train station. i asked if it would be possible to have a lift to town which I was told no and there were no taxi companies near by.
If you're hiring a car it's generally because you have no vehicle !!!
That is my only complaint but may sway my choice of hiring from Europecar Guidford again.
05 March 2015
I had to pick up my car and drop it off as my locations were different. You need to put an extra tick box in for that! The drop off was difficult to find at Luton Airport. I had to pick up my car and drop it off as my locations were different.
30 December 2014
Counter receptionist very efficient and friendly
12 October 2014
Smooth.Having to take the car back!
06 September 2014
Staff are friendlyNone
09 July 2014
24 April 2014
Pleasant helpful staff.
11 February 2014
It's very valuable to get quick quotes from a list of car rental companies, and be able to book the car quickly as well.
21 January 2014
Nice smart, clean car, good size even though different to one I ordered.Different car to what I pre ordered.
Needed to pick up car earlier and wasnt able to.
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