Find out what other customers think - so you can decide if Europcar is the right company for you.
03 August 2018
Small engine and boot. Not VW Jetta
10 January 2018
Cleanliness & upgrade .Far away from where vehicles are to counter
29 December 2017
I got a brand new car. I drove nearly 1800 kms and I had no problems. Felt comfortable with the car. Loved the drop off. I was to drive to the airport to drop off and I saw the agency office at my hotel. Spoke to them and they immediately accepted the return. Saved me a trip to the airport and back.
Overall great experience.I understand that being not a EU resident, I could have avoided paying taxes. I was surprised I was not told about it. It can cut my expense quite a bit
28 October 2017
Good service, good car.
01 September 2017
politenessthe navigator did not work well
NirHelsinki Train Station
31 August 2017
Very easy to book via the RentalCars site.
Fast getting the car.
Good car.Had to pay full day for 1 hour late (although eventually I used the car even later can was half day late so it was fair).
28 August 2017
Very friendly and helpful staff at the Europcar counter at Helsinki.The rental price for a GPS is clearly excessive !
The airport home address of the car was not registered in the GPS.
DoronHelsinki Train Station
19 August 2017
the car was good az all audi carsi did't like that car model 2017 came without usb or plag with it
i now that europcar have plags
today with waze it must
19 August 2017
Wide and comfortable.The car was very noisy above 100 km per hour
29 July 2017
Very fast and easy handover of the car
EijaHelsinki Train Station
09 July 2017
I liked everything: the service in Rentalcars, the service in Europcar, the quality of the car.-
01 July 2017
Great car, easy to park. We asked for manual car, but got an automatic one, but finally it was not a problem.
29 June 2017
The car was great. In great condition. We enjoyed it very much. Smooth drive. Spacious. Quite expensive
18 June 2017
Good carI forgot to refuel - the charge was ridiculous- almost total cost of hire was charge just to refil for a simple mistake - wont use Sixt again
17 June 2017
The staff were excellent. Car was great. Thoroughly recommend.
12 June 2017
Everything went fast and smoothly, and the contact with Europcar I had a few days later concerning the deposit was meet with very good service!
AnonymousHelsinki Train Station
22 May 2017
Great experience guys was a very good service :)
10 March 2017
Counter staff cooperation. I got a brand new car.I have booked GPS but it was not in the car and I had to return to desk to arrange it.
AnonymousHelsinki Train Station
26 February 2017
Drop off at airport is pretty poorly signposted. Ended up in the wrong carpark.
24 July 2016
Staff were very pleasant and helpfull
22 June 2016
Staff was very friendlyI hired a Hyundai. Didn't know that you have to push brake and clutch to start the car. Nobody told me, so I had to ask for assistance.
09 April 2016
Efficiency at the Helsinki Airport is fabulous. Thank you.I had asked to rent a VW and actually received something completelly different.
18 March 2016
easy pick up
easy drop off
explinations were clear
28 December 2015
Heating didn't work well.
07 November 2015
Aircon system difficult to manage
14 October 2015
It worked as it should
17 August 2015
Everything! The guy (sorry I don't know your name - has worked there for 7 years) who took us through the pick up and drop off process was very helpful and friendly.
09 July 2015
Simple, straightforward, minimum paperwork.When I booked online Rentalcars.com took my money but I didn't get confirmation, and they couldn't find my booking. It took a lot of back and forth from my credit card company to sort it out, and I had to do most of the sorting out even though it wasn't my fault.
27 June 2015
it is suggested that you state clearly exactly where you are located in Helsinki
for example....In the main railway square / complex near Platform 15 etc.
21 June 2015
Very fast and convenient serviceThe on-line insurance was extremely high
18 May 2015
Overall good service
30 December 2014
I got upgradedAs it is winter it would nice if there is a possibility of plugging the car to a electrical heater!
19 September 2014
Fast, efficent and responsive. Doll, cold and unpersonal front desk.
30 August 2014
Very efficient service
Fuel station right outside rental return
No queue to return car, just drop and leave keys at counter
26 August 2014
Vehicle was in excellent condition and worked well throughout the rental.I should have upgraded to a slightly larger vehicle.
28 July 2014
Very fuel efficient car and nonetheless not sluggish.
28 June 2014
Liked the VW Golf. Nice to drive.Would have liked to be able to drop the car off at City in Turku rather than have to drive to airport then cab back to city.
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