Find out what other customers think - so you can decide if Avis is the right company for you.
24 July 2018
Much better return.Had to wait a long time to collect despite having a prearranged pickup time. Would have been more helpful to have had a better orientation to the vehicle.
21 July 2018
19 July 2018
We appreciated the upgrade with the GPS--that was very helpful!
We liked the car, it drove and road smoothly.At first, we didn't like that it was manual because we have never driven on the left side of the road and had to get used to that first. But after driving around a bit, we appreciated the manual for the windy roads.
05 June 2018
Helpful local knowledge from staff. First time ever something left in car, staff notified us and we picked up later.
15 May 2018
Friendly staff and convenience of being able to pick it up at Glasgow airport and drop it off at Prestwick airportWe returned it two days early and were not given any discount. I would have preferred to hand the car over to an Avis representative than just leave the car in the Avis return car park and put the key in the drop off box.
06 May 2018
Brand new car, excellent condition.Nothing.
17 April 2018
Given upgrade to solve problem at no extra cost SatNav did not work in first car-SD card was missing!
03 April 2018
Services were great. Happy to use them
18 March 2018
The Avis representative waited almost an hour over his closing time due to my flight delay. I found this to be extremely helpful and am very grateful for this kind gesture.
17 March 2018
Speed and ease of service and good value. Broken fuel gauge.
29 December 2017
The weather in Scotland
12 November 2017
Once i advised Avis that i had pre-purchased Rental Cars Insurance they did not try and sell my additional cover.
Counter staff were very good.
16 October 2017
Nice car, good price, kind staff.Time to pick up was too long, with a long queue and just one person attending.
11 October 2017
nice vehiclelong line up in Glasgow, difficulty in finding Dover drop off
01 October 2017
Overall it was a good trip .Nothing
21 September 2017
Well trained staff
13 September 2017
Very poor signs to return the car. Area was difficult to locate.
05 September 2017
Focus was lovely to driveUnfamiliarity of headlights and indicators
03 August 2017
Efficient friendly staff.Manual car
28 July 2017
Close to our accommodation. No fuss about pushing their extra insurance. Small deposit. Upgraded car had tricky electric handbrake.
23 July 2017
Upgrade, friendly staff, easy to locate and then get out of the airport.Nothing
30 June 2017
Nice clean car, pleasant staff, no waiting.All good.
19 June 2017
the ease of booking and picking up and dropping off. Really all very straightforward.
06 June 2017
car was greatthey told me in glasgow that the congestion charge was already included in the booking
05 June 2017
Staff were very helpful and efficient. Some initial problems quickly resolved and upgrade provided. Very happy overall.Not much.
04 May 2017
Good roomy car, helpful staff
27 March 2017
liked the upgrade. Sean the Avis customer service assistant was very knowledgeable and extremely helpful. Not a lot of waiting around both on pick up and drop off
19 March 2017
Great service and no quibble over minor scratches etc. Car had large scratch and dent on drivers side.
14 March 2017
07 March 2017
Staff friendly and helpfulFair walk back to the city centre
27 February 2017
Reasonably priced, friendly & helpful plus a nice car in clean condition with only a couple of minor cosmetic marksYour system was down when I returned the vehicle so couldn't return it properly or get a receipt.
22 February 2017
The surprise upgrade was lovely, the customer care agent who dealt with me was very friendly and chatty along with been one of the first customers in the new rental building! (Thanks for the pen).Perhaps it was teething problems, as the first day of operations in the new rental building but I was queuing about 10/15minutes. Apart from that a very pleasant experience.
21 February 2017
Freindly courteous and helpful staffAlthough I got a Golf as I requested, could not believe how basic the model was. Overall a minor complaint
14 February 2017
When we picked up the car the rental time was changed from 4 days to 3 days but we were charged for 4 days in the end although we returned the car on time.
11 February 2017
Extremely pleasant,kind and helpful staff. Both shifts were excellent at pick-up and return of car. The young man at pick-up, if a remembered correctly was very helpful and knowledgeable about cars He even remembered me from a previous booking. Nothing to report= very happy with everything.
22 January 2017
In terminal, friendly, helpful staff, new car , five door. The pick up walk which is not Avis fault !
18 December 2016
friendly staffwait in the queue
01 December 2016
24 November 2016
Super friendly staffNothing
31 August 2016
All comments as above Excellent
29 August 2016
The friendliness and efficiency of the staff
17 July 2016
Ease of processNothing
06 June 2016
Friendliness and expertise of hire desk staff.Length of time waiting in queue to get to desk, definitely need more staff to keep queues and waiting time down.
03 June 2016
Return staff and location of return officeI wanted a 5 door and got a 3 door
18 May 2016
I loved how helpful the avis representative was.
03 May 2016
Staff was Friendly and I was recognised from my last booking.
Was busy and got an upgrade to Ford FocusFocus didn't have Cruise control or Speed Limitation
18 April 2016
smooth, lots of roomrear parking sensors
18 April 2016
Brand new car, excellent quality and drive :)parking spaces at Avis collection points at GLA are a bit tight. difficult to get into the car or to walk around to check for damage
10 April 2016
StaffThere should be more staff to help customers picking up and dropping off cars. There was only one staff and there were 6 customers waiting
23 March 2016
Sold insurance and extras that I believe I had already paid for originally?
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