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Alamo in Lyon

Find great prices with Alamo in Lyon, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Pick-up Date:
Time:
Drop-off Date:
Time:
Driver aged between 30 – 65?
Driver has a valid driving licence issued by The People's Republic of China (Mainland)
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support

Ratings:1,000+

8.9

Why use Alamo?

  • Dropping a car off with Alamo in Lyon is quick and easy
  • The Alamo staff in Lyon have a real reputation for efficiency
  • People are impressed by how clean the Alamo cars are in Lyon

Ratings for Alamo in Lyon

Ratings

  • Overall value for money of your vehicle hire

    8.7
  • Helpfulness of the counter staff

    9.2
  • Time it took to collect your vehicle

    8.3
  • Time it took to drop off your vehicle

    9.4
  • Cleanliness of the vehicle

    9.2
  • Overall condition of the vehicle

    9.1
  • Ease of locating the Alamo rental desk or representative

    8.8
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Reviews of Alamo in Lyon

Real customer reviews

Find out what other customers think - so you can decide if Alamo is the right company for you.

Anonymous Lyon Airport 09 March 2020
Excellent and very quick customer service - shown to the car and given thorough briefing on its operation. Friendly and helpful staff on drop off, even helping to carry bags to the shuttle bus stop. Quite an old car with 67k on the clock. Tyres were not great on icy road.
8.6
Anonymous Lyon Airport 23 February 2020
Quick professional service on collection The airport bus from the terminal to the rental car area was not frequent enough or big enough for families with baggage.
8.0
Anonymous Lyon Train Station - Part Dieu 13 November 2019
Very good service from the staff.
9.0
Anonymous Lyon Airport 24 October 2019
Superb staff Very easy to understand process including cost of upgrade Nothing
8.8
Anonymous Lyon Airport 01 October 2019
Friendly efficient staff
9.2
Anonymous Lyon Airport 16 September 2019
Excellent service I liked everything
9.4
Anonymous Lyon Airport 16 September 2019
Fantastic, friendly service - will definitely use again. Many thanks.
9.2
Anonymous Lyon Airport 27 August 2019
Super helpful staff Excellent car Slightly difficult to find drop off, particularly as we were running late
9.2
Anonymous Lyon Airport 25 August 2019
Service from Alamo staff when collecting and returning vehicle was excellent and far above previous experiences with other companies. Made whole process significantly easier.
8.6
Anonymous Lyon Airport 21 July 2019
Very helpful especially after having an unfortunate accident. Very good service indeed
9.2
Anonymous Lyon Airport 01 July 2019
The Alamo team are a credit to the company. The highlight for us was how easy and frictionless the entire experience was.
8.8
Anonymous Lyon Airport 01 June 2019
FRIENDLINESS AND EASE NOTHING
8.8
Anonymous Lyon Airport 08 May 2019
Staff were friendly and helped with our poor French as they all spoke good English. Our booked vehicle was not imediatley available but they upgraded us to a better vehicle that was more suitable and comfortable for our group for our 4 day visit to the area, so we were all happy. Nothing negative, although the excess being explained in the car park at the vehicle could come across as a hard sell to add extra insurance.
9.0
Anonymous Lyon Airport 14 April 2019
Great clean car with all the gadgets
7.8
Anonymous Lyon Airport 24 February 2019
Most helpful car rental staff I have ever dealt with
8.0
Anonymous Lyon Airport 07 January 2019
we booked a Kia SUV but they could only provide an Opel saloon
6.2
Anonymous Lyon Airport 03 January 2019
Quick and politness
8.8
Anonymous Lyon Airport 20 December 2018
Ease of picking the car up, staff happy and friendly. Nothing the whole service was excellent
9.2
Anonymous Lyon Airport 13 September 2018
The service is the best that I have ever experienced from a car rental company. A representative accompanied us to the car and inspected it with us, explained the controls etc. On returning the car it was immediately inspected in our presence and everything OK which meant deposit returned. Well done Alamo at Lyon airport. Nothing really.
9.4
Anonymous Lyon Airport 24 August 2018
The staff at the enterprise / Alamo office were absolutely first rate and extremely helpful Nothing
8.8
Anonymous Lyon Airport 14 August 2018
staff spoke English very well Finding the depot from the motorway - signage was poor.
7.8
Anonymous Lyon Train Station - Part Dieu 21 July 2018
It was an excellent experience with very friendly and helpful staff Nothing stands out
9.0
Anonymous Lyon Airport 09 April 2018
Good staff at Lyon office. Plenty of help. Good staff at Dijon. Helpful staff. It was difficult at Lyon airport as a shuttle bus needed. But no good directions/signage
8.2
Anonymous Lyon Airport 01 April 2018
Nice car Time it took to collect, lack of counter staff
6.4
Stephen Lyon Airport 25 March 2018
Staff friendly and provided personal touch Car had reasonable amount of minor damage, which made the walk round quite long. Staff were good at ensuring everything was captured though.
8.4
Anonymous Lyon Airport 04 March 2018
Courtesy
7.2
Anonymous Lyon Airport 20 February 2018
Alamo rep was friendly Car we ordered unavailable. Upgrade car was huge mini van, hence mostly unused as too big for parking/meribel village
5.8
Anonymous Lyon Airport 16 February 2018
Good service all round Nothing
7.2
Anonymous Lyon Airport 10 January 2018
Great service. Like the fact we did the check of the car together before we drove the rented car.
9.0
Anonymous Lyon Airport 24 December 2017
Staff friendliness
9.2
Anonymous Lyon Airport 14 December 2017
Everything excellent Nothing
9.4
John Lyon Airport 21 November 2017
Johana was very helpful
9.0
Cedric Lyon Airport 31 October 2017
Car company flexibility to balance Rentalcars lack of capabilities Rentalcars management
8.2
Anonymous Lyon Airport 28 October 2017
very easy to find and staff were very helpful. overall very good.. we asked for a Peugeot 5008 as the group of 5 were all adults and we wanted a large car. We were told and confirmation stated a Peugeot 5008. When we got car it was a Ford C-Max which was a little small, although your booking says similar it would have been nice to have the car we expected....
7.2
Anonymous Lyon Airport 07 September 2017
Nice.
9.0
Janez Lyon Airport 01 September 2017
The car was very clean. Finding the rental agency is difficult (you need to first find the shuttle to take you there and it is not marked well). I am almost sure I got a downgrade (Economy to Mini), but they were saying it is not. I went on a highway so it made a big difference.
6.6
Anonymous Lyon Airport 31 August 2017
Pleasant & efficient staff Took bus from terminal to office Minimal paperwork required Locating office on returning car was tricky, better airport signage would have helped Checking car in on when returning car hampered by arriving at a busy time, only one person dealing with situation, but did well in the circumstances.
7.4
simon Lyon Airport 12 August 2017
Speed of return and shuttle to airport Collect and return is outside. Not goo if its raining!
6.6
George Lyon Airport 27 July 2017
The car was a hybrid and was very economical. The Toyota on-board GPS system was a nightmare. They need to fit a more user-friendly system than that provided in the car. I recommend Tom-Tom or Navman.
8.6
Anonymous Lyon Airport 24 July 2017
Very pleasant staff happy,helpful and efficient. Lyon Airport does not make it very clear where car hire firms are and although a free bus drop off a bit difficult to find.
8.8
john Lyon Airport 20 July 2017
The staff especially Johanna very helpful Nothing
8.4
Erik Lyon Airport 20 June 2017
Was allowed to choose a car, this was much appreciated!
7.2
Nigel Lyon Airport 02 May 2017
Great service and friendly
8.2
Anonymous Lyon Airport 02 May 2017
Ease of pick up. Car was to have been full of fuel but was almost empty and I had to go straight to a filling station.
8.6
Anonymous Lyon Airport 19 March 2017
When we came to drop off the car there was no staff available,the compound was locked and there were no signs as to what to do with the key. Cars were parked on the verge and on the road as there were no available parking spaces. Telephone calls were unanswered. After waiting over 30 mins,we left to get to check in on time leaving keys in a box.
8.2
Joshua Lyon Airport 19 March 2017
Great service. Very thorough at pick up and drop off. All staff spoke English which was very helpful. Took longer than expected to pick up car, with most of the delay happening between the time we checked in and the time the car arrived. Not sure if it was being cleaned out or what, but waiting in a parking lot with 3 little kids for 30 minutes is less than ideal.
8.2
Anonymous Lyon Airport 16 February 2017
The service of the lady who was taking care of my contract was excellent.
7.6
Kevin Lyon Airport 06 February 2017
Alamo staff (Joanna) at Lyon was excellent; car provided was probably a little bigger/better than as booked Car had not been properly cleaned/washed prior to pickup
7.0
Anonymous Lyon Airport 22 January 2017
When I picked the car up, the fuel gauge was on 3/4 full. Staff told me not to worry, gauge did not work correctly, and car was full of fuel. When I filled car up, gauge did work correctly, and indicated when tank was full. The tank was clearly low on fuel when I picked car up, I normally do this journey on a tank of fuel, with some left over
9.4
Anonymous Lyon Airport 03 January 2017
Ease of sorting, good quality car, friendly staff paying to deliver back at Geneva - having to pay for snow chains as no winter tyres - as in the close vicinity of ski resorts think they should be included
8.6
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