Find out what other customers think - so you can decide if Avis is the right company for you.
02 September 2017
Quick and friendlyCost - expensive
13 August 2017
Issue with locking trunk of car. On two occasions we returned to the car to find the trunk had opened. Caused concern about leaving car unattended.
11 August 2017
We were told that there are toll charges for bridges but this was incorrect
PaulVancouver Downtown - Hornby Street
10 August 2017
Pleased with the car provided although it did indicate it was overdue for a serviceNobody was interested in inspecting to check it was in good order. which it was.
09 August 2017
16 July 2017
Very easy to locate the car rental return center and the return process is super smoothThe waiting time to pick up the car is very long despite the service and attitude of the staff are excellent!
05 October 2014
Very nice to drive.
DenverVancouver Downtown - Hornby Street
05 October 2014
We booked a intermediate size car and were given a near new Hyundai SUV. Which was a beautiful vehicle. Easy to drive and heaps of room.Hornby St. rental is very busy in the morning for pickups. We waited 1 hour before getting our vehicle.
24 September 2014
Really helpful lady on the counter when we picked up the car, whole Avis car hire experince very good
15 September 2014
Everything went smoothly from start to finish. Will definitely use again.
11 September 2014
We had a really good experience we were hiring the car from Vancouver to Calgary and we were not charge extra for not returning to same pick up point also we were upgraded at no extra costsNo issues all was goode
07 September 2014
Comfortable car in good condition.No reversing sensor on car.
06 September 2014
Pick up and drop off was very easy and service was fast and efficient.All good
06 September 2014
Every time i started the car, the display says "oils needed to be changed" but that's a very minor thing
19 August 2014
Very happy with the Avis car rental!
MalcolmVancouver Downtown - Hornby Street
10 August 2014
Extra charge if you want Gps
30 July 2014
Nice new car with plenty of room.hard to find rental location at airport.
20 July 2014
The Avis office was easy to find being just across the road from Arrivals at Vancouver Airport and also on the same level. Staff were efficient & courteous and rental administration was completed without a problem.I rented an Intermediate SUV and was allocated a Jeep Patriot which I'd never used before & was told that there was no other vehicle available. I rented it for 22 days and found the vehicle underpowered and overpriced for the rental range involved. However I had no electrical or mechanical problems during the rental period.
20 July 2014
friendly staff, the vehicle met all expectations
18 July 2014
Was really pleased with the quick and efficient service. Returning the car couldn't have been easier!
16 July 2014
Value for moneyHard sell at time of collection and poor value for money. GPS system offered at half total cost of car hire. Inability to include extra driver at time of purchase online
MarieVancouver Downtown - Hornby Street
16 July 2014
The car was bigger than expected and very way to drive and in great condition. I was advised by the hornby branch that there would be a key drop after hours at the broadway avis but there was not. This was a very big problem for us as we had to spend a lot of time the next morning going back to drop the key.
MartinVancouver Downtown - Hornby Street
26 June 2014
Very professional in terms of pick up, drop off and recommendations etc.
23 June 2014
Fantastic car.When pick up the car it would have been good if someone had explained the electronics in the car. Just a quick 5 minute explanation on how to use the car and fuel it needed would have made the whole experience even better.
12 June 2014
We got an upgrade which was excellent as the vehicle suited us better than the one we had selected. Avis also took a debit card which was useful as we don't have a credit cardWe should have been informed that there would be a 30% tax on the sat nav we hired...that was a shock at the end of the holiday. It is an assumption that all tourists will be aware that tax is added to the price shown not included in the quote....
10 June 2014
The car was compact but perfect for the sharp twisting road I found on Vancouver Island. Nothing, all good.
JohnVancouver Downtown - Hornby Street
07 June 2014
Convenient locationReturn car park hard to get into
03 June 2014
Dependable, easy to drive carHaving to pay extra for additional driver and sat nav!
15 May 2014
EASYNESS OF THE HANDLING BY THE STAFFCAR SMELLED A LITTLE BIT OF SMOKE
12 May 2014
Good signage both leaving airport and returning car to airportIt wasn't "hard sell" but too much counter time taken trying to sell upgrades and extras that either I didn't want or already had.
05 May 2014
When dropping vehicle off, the attendant never advised we didn't have to go into the counter to complete hire. Had to wait 30mins to be informed the attendant outside should have said this.
07 March 2014
Nice clean car.Difficult to actually find the rental area from YVR arrivals
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