Find out what other customers think - so you can decide if Avis is the right company for you.
11 February 2019
Great overall experience. Good, efficient service. Clean, good shape car. Easy check in and check out.
30 September 2018
Everything it was ok!!
11 September 2018
BAD MARKING OF THE CAR RENTAL RETURN . IT TOOK 3 ENTRANCES TO FIND THE RIGHT DROP OFF PARKING.
07 August 2018
Staff very helpful
26 July 2018
Overall the service was good.I got a VW Caddy Life with basic options instead a Citroën C4 Grand Picasso a better car in all aspects.
Caddy Life is very unconfortable to drive and as passenger.
23 May 2018
Service on all fronts was goodCar was clean but not properly and had broken rear break light lens
21 February 2018
Collection at the airport
23 November 2017
Fast service, offered extra insurance but not pushy, checked if I needed GPS.
25 July 2017
Very friendly and helpful staff.The rental service is not very visible in the airport signage. Also the works in the airport made difficlult finding the pick up and drop off location.
12 July 2017
Excellent pick up and drop off service!
03 July 2017
excellent service from Avis employeeIt was difficult to find avis pick up point inside the parking area
26 June 2017
The staff were very helpful. A young driver fee had been added to my booking without my knowledge, when I queried this, it was instantly removed.
We were given a choice of cars and although none were the one I had booked, they were all good options.The car wasn't ready when we arrived as it was still being cleaned. It was obvious that this had been hurried when the car arrived as there was rubbish inside still.
17 June 2017
Very comfortable to pick up carCredit card money reservation could be cancelled earlier after car hand over
18 April 2017
Everything was friendly and efficient with no problems.
07 January 2017
The car is very good.The car park and the I dictations to it are bit Confusing
05 December 2016
The car company was using a location away from the airport. With a child of 2 it was difficult.
10 September 2016
Bonne voitureIl n'y avait pas le plein d'essence et personne n'était là car il était tard. Tous les accessoires étaient manquants (carte bleue, triangle, etc..) Toutes les griffes de la carrosserie n'étaient pas signalés et j'ai du faire des photos pour le prouver. Mais tout s'est bien terminé sauf pour le plein d'essence car moi j'ai remis un plein complet.
27 August 2016
Upgrade as bought sat nav.Had to get shuttle bus back to airport from car return point
29 December 2015
The actual car: Citroen C4 Cactus doesn't drive that well and the seats aren't very good.
The lady at reception kept me waiting for 5 mins while she was completing paperwork from previous rentals.
25 November 2015
Nice and pro services from the personals
26 March 2015
The location of the rental desk.They didn' t accept cash for the warranty.
02 October 2014
Everything was fast and easy! The staff was very helpful. The car was in perfect condition and, very importantly, fully equipped (incl. GPS)
07 September 2014
we got the car that was the right size for our needs. the staff were very friendly and are a credit to the company. would use again,. The veichle we got could have done with two new tyres on the front and some new wipers
17 August 2014
I booked BMW, I got Renault. It isn't similar, but I don't grudge.
17 July 2014
the GPS was great..everything was as good as it could have beenit took me two minutes to work out how to find reverse gear
02 July 2014
Your staff were very helpfull,and friendly.your office is too small
long delay in collection of car.
we rented a minibus, it was fine but there was no cover in boot to hide our luggage.
04 June 2014
Helpfullness of the one poor staff member having to cope with lots of people.The lack of staff at a busy Avis desk
15 May 2014
Counter staff were very pleasant and helpful specially at KotrijkPoor signage in airport, in Kotrijk difficult to get to drop off because of one way system. You should include details of which exit to use coming off ring road.
Would have been good to have ben told hoe much would be coming off mybcrefit card for petrol
06 May 2014
Very helpful friendly staff.Easy to converse with particularly as we had been up since 2am and very tired. Made such a differenceNil
12 March 2014
Friendly, knowledgeable staff, ease of rental finalisationno carts for bags from airport to rental at Charleroi airport
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