Find great prices with Hertz in Townsville, see customer ratings - and book online, quickly and easily
Why use Hertz?
Dropping a car off with Hertz in Townsville is quick and easy
People are impressed by how clean the Hertz cars are in Townsville
Hertz in Townsville are renowned for keeping their cars in good condition
Ratings for Hertz in Townsville
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Hertz rental desk or representative
Hertz locations in Townsville
Reviews of Hertz in Townsville
Real customer reviews
Find out what other customers think - so you can decide if Hertz is the right company for you.
05 February 2020
Wheel balance was out of order.
Steering wheel was shaking on high speed.
18 January 2020
Getting a Subaru Outback as replacement car and free tank of petrol for my inconvenience.Having to return original car after 5 days to swop it for another.
12 January 2020
The ease of collecting and returning it to Hertz. Everything was good
11 September 2019
Thx great service
08 September 2019
Service was goodThe car was faulty in that we needed to call for help from Tully when we found that the exhaust and the muffler were disconnected.
Hertz gave good service however in getting us to Cairns and providing us with a replacement car without charge. I'd use them again.
30 August 2019
Car was clean and comfortable I booked an 8 seater Kia and on arrival it was not available. We were offered a large 12 seater type bus but we declined. We were very tired after a long haul flight to be met with such confusion. Eventually an 8 seater Toyota was offered and accepted. If a specific type of car is booked it is only right it should be made immediately available.
27 August 2019
Great car and great service
03 March 2019
15 January 2019
Affordable and car in excellent condition.
Pick up time at 10am is too late. At least should be 9am
12 November 2018
13 August 2018
friendly efficient staff
10 August 2018
Excellent car in great condition with cool featuresHad to hand it back
02 August 2018
Toyota Corolla is a very good car. Economical, 7.3l/100km, very comfortable seating, great driving.
01 August 2018
Loved the upgradeWait in line to pick up car took some time.
22 July 2018
Car had a slight vibration from front wheels at around 80kph. Non OEM front tyres fitted.
16 June 2018
29 April 2018
Friendly staff when picking up car.
16 April 2018
friendly and prompt service
13 April 2018
Value, convenience of location at the arrivals hall, condition of car, helpful and efficient staff.Queue at pick-up.
08 April 2018
Staff were very helpful. On car return, Hertz staff called to let us know we left an iPad on the back seat. Nothing
06 April 2018
The gentleman at the Hertz desk was very friendly.
01 March 2018
To easy pick up & drop off
30 January 2018
Wonderful serviceCan't think of any
25 October 2017
Loved having floor mats to be able to pull out and clean, as I was visiting nature alot.
Loved reversing and forward sensors.The car smelt like smoke inside. Im a non smoker so when it sat in the sun, the smell came out more.
18 October 2017
How easy it was to book, Pick up and Drop off!!
01 October 2017
They give me bigger car, in same price, very clean car, and helpful staff, highly recommended
03 September 2017
The GPS I hired from Hertz didn't work - kept searching for a signal endlessly.
21 July 2017
Offered us a suv which was good fit where we were going. Very economical car and enough room for 3 adults and large suitcases
30 May 2017
The car was Brand New!!Nothing
29 March 2017
The car had a slight smell inside.
16 February 2017
Local staff made every attempt to help us - thanks GabyLate delivery despite our arrival being 6 hours after the nominated hire time, and then an hour after arrival time.
Vehicle was dirty and faulty, requiring a vehicle exchange.
15 November 2016
The ease of internet booking. The friendly and helpful desk staff. The comfort and luxury of the car.Nothing was a problem.
29 June 2016
Friendly staff and top quality service. When I locked the keys in the boot of the car, contacted Hertz who promptly organised Roadside assist within 10 mins I had the keys to the car. Best service ever!! Will definitely use Hertz here on in, as the service is second to none......
14 March 2016
Everything was fine.
I have a follow up rental car from rentalcars.com right now.
11 February 2016
Jess, the sales person was extremely pleasant and helpful. She helped us save money.Occasional key error on starting.
22 November 2015
Car had more marks/wear & tear than described. Man working there able to assist & document same for me. All ok
31 August 2015
van was nice to drivefuel tank was not full on picking up car
07 July 2015
07 July 2015
The fantastic service
11 June 2015
Its people like your self that makes holidays much more enjoyable thank you for an awsome 4 days of pleasure
04 May 2015
Paid for the upgrade as you advertised, did not get it !!
02 January 2015
Good friendly serviceinternal of vehicle had terrible smell. External of vehicle had minor damage that was not recorded. No one present at pick up location to report damage.
31 December 2014
Everything was perfect. Customer service was second to none. Very nice friendly and helpful. 100% happy with Hertz.
07 November 2014
Free upgrade to a larger car, beautiful and clean ( like a new car)Height of the vehicle made parking difficult on occasions as most car parks in North QLD are underground and have a height limit of 2.1mtrs
22 October 2014
When we had a problem with the original car rented to us the staff immediately sort to give us another vehicle which was more appropriate for our needs.
25 August 2014
fuel efficient..easy to parkboot space a tad small
22 August 2014
Every was spot on 1st class service throughout from start to finish
28 July 2014
Counter was just outside arrival gate...so coñvenient. Counter staff were both very friendly and cheerful. Made the transaction so pleasant. Maps of Townsville and surrounding areas and interesting places for tourists could be made easily available at counter.
15 July 2014
The counter staff at Townsville were very helpful once we were served. The drop off at Cairns was incredibly simple. The Hertz counter at Townsville airport was understaffed for the demand and it was a ridiculous distance from the actual vehicle yard. For those not familiar with Townsville Airport, there was a lot of mucking around determining where we needed to go.
25 June 2014
Overall service, I've always used Hertz both in business and personalNo complaints at all
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