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Hertz in Townsville

Find great prices with Hertz in Townsville, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Pick-up Date:
Time:
Drop-off Date:
Time:
Driver aged between 30 – 65?
Driver has a valid driving licence issued by The People's Republic of China (Mainland)
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support

Ratings:250+

8.4

Why use Hertz?

  • Dropping a car off with Hertz in Townsville is quick and easy
  • People are impressed by how clean the Hertz cars are in Townsville
  • Hertz in Townsville are renowned for keeping their cars in good condition

Ratings for Hertz in Townsville

Ratings

  • Overall value for money of your vehicle hire

    8.2
  • Helpfulness of the counter staff

    7.9
  • Time it took to collect your vehicle

    7.5
  • Time it took to drop off your vehicle

    9.4
  • Cleanliness of the vehicle

    9.4
  • Overall condition of the vehicle

    9.1
  • Ease of locating the Hertz rental desk or representative

    8.5

Hertz locations in Townsville

Opening hours

  • Townsville Airport
    Day Time
    Monday 24hr
    Tuesday 24hr
    Wednesday 24hr
    Thursday 24hr
    Friday 24hr
    Saturday 24hr
    Sunday 24hr
  • Townsville Downtown
    Day Time
    Monday 24hr
    Tuesday 24hr
    Wednesday 24hr
    Thursday 24hr
    Friday 24hr
    Saturday 24hr
    Sunday 24hr
-

Reviews of Hertz in Townsville

Real customer reviews

Find out what other customers think - so you can decide if Hertz is the right company for you.

Anonymous Townsville Airport 05 February 2020
Wheel balance was out of order. Steering wheel was shaking on high speed.
7.2
Anonymous Townsville Downtown 18 January 2020
Getting a Subaru Outback as replacement car and free tank of petrol for my inconvenience. Having to return original car after 5 days to swop it for another.
8.6
Anonymous Townsville Airport 12 January 2020
The ease of collecting and returning it to Hertz. Everything was good
10.0
Anonymous Townsville Downtown 11 September 2019
Thx great service
8.6
Anonymous Townsville Airport 08 September 2019
Service was good The car was faulty in that we needed to call for help from Tully when we found that the exhaust and the muffler were disconnected. Hertz gave good service however in getting us to Cairns and providing us with a replacement car without charge. I'd use them again.
7.6
Anonymous Townsville Airport 30 August 2019
Car was clean and comfortable I booked an 8 seater Kia and on arrival it was not available. We were offered a large 12 seater type bus but we declined. We were very tired after a long haul flight to be met with such confusion. Eventually an 8 seater Toyota was offered and accepted. If a specific type of car is booked it is only right it should be made immediately available.
7.6
Anonymous Townsville Airport 27 August 2019
Great car and great service
8.6
Anonymous Townsville Airport 03 March 2019
Nothing
9.4
Anonymous Townsville Airport 15 January 2019
Affordable and car in excellent condition. Pick up time at 10am is too late. At least should be 9am
7.2
Anonymous Townsville Airport 12 November 2018
The price
9.2
Anonymous Townsville Airport 13 August 2018
friendly efficient staff
9.0
Anonymous Townsville Airport 10 August 2018
Excellent car in great condition with cool features Had to hand it back
9.6
Anonymous Townsville Airport 02 August 2018
Toyota Corolla is a very good car. Economical, 7.3l/100km, very comfortable seating, great driving.
9.2
Anonymous Townsville Airport 01 August 2018
Loved the upgrade Wait in line to pick up car took some time.
8.4
Anonymous Townsville Airport 22 July 2018
Car had a slight vibration from front wheels at around 80kph. Non OEM front tyres fitted.
8.4
Anonymous Townsville Airport 16 June 2018
Great staff
8.8
Liam Townsville Airport 29 April 2018
Friendly staff when picking up car.
8.8
Anonymous Townsville Airport 16 April 2018
friendly and prompt service
9.0
John Townsville Airport 13 April 2018
Value, convenience of location at the arrivals hall, condition of car, helpful and efficient staff. Queue at pick-up.
9.6
Anonymous Townsville Airport 08 April 2018
Staff were very helpful. On car return, Hertz staff called to let us know we left an iPad on the back seat. Nothing
8.8
Anonymous Townsville Airport 06 April 2018
The gentleman at the Hertz desk was very friendly.
7.4
Sadie Townsville Airport 01 March 2018
To easy pick up & drop off
9.4
Poyep Townsville Downtown 30 January 2018
Wonderful service Can't think of any
7.2
Kerryn Townsville Airport 25 October 2017
Loved having floor mats to be able to pull out and clean, as I was visiting nature alot. Loved reversing and forward sensors. The car smelt like smoke inside. Im a non smoker so when it sat in the sun, the smell came out more.
7.8
Anonymous Townsville Airport 18 October 2017
How easy it was to book, Pick up and Drop off!!
9.2
Witold Townsville Airport 01 October 2017
They give me bigger car, in same price, very clean car, and helpful staff, highly recommended
8.2
Liz Townsville Airport 03 September 2017
The GPS I hired from Hertz didn't work - kept searching for a signal endlessly.
7.6
Ian Townsville Airport 21 July 2017
Offered us a suv which was good fit where we were going. Very economical car and enough room for 3 adults and large suitcases
7.8
Russell Townsville Airport 30 May 2017
The car was Brand New!! Nothing
8.2
Jasmin Townsville Airport 29 March 2017
The car had a slight smell inside.
8.0
Anonymous Townsville Airport 16 February 2017
Local staff made every attempt to help us - thanks Gaby Late delivery despite our arrival being 6 hours after the nominated hire time, and then an hour after arrival time. Vehicle was dirty and faulty, requiring a vehicle exchange.
6.4
Kristin Townsville Airport 15 November 2016
The ease of internet booking. The friendly and helpful desk staff. The comfort and luxury of the car. Nothing was a problem.
9.2
Tirohia Townsville Airport 29 June 2016
Friendly staff and top quality service. When I locked the keys in the boot of the car, contacted Hertz who promptly organised Roadside assist within 10 mins I had the keys to the car. Best service ever!! Will definitely use Hertz here on in, as the service is second to none......
9.4
Heinz Townsville Airport 14 March 2016
Everything was fine. I have a follow up rental car from rentalcars.com right now. Thanks, Heinz
8.8
Daryl Townsville Downtown 11 February 2016
Jess, the sales person was extremely pleasant and helpful. She helped us save money. Occasional key error on starting.
8.8
Angela Townsville Airport 22 November 2015
Good staff Car had more marks/wear & tear than described. Man working there able to assist & document same for me. All ok
8.4
Richard Townsville Airport 31 August 2015
van was nice to drive fuel tank was not full on picking up car
8.2
Anonymous Townsville Airport 07 July 2015
Fantastic Service
9.2
Anonymous Townsville Airport 07 July 2015
The fantastic service
9.2
Christina Townsville Airport 11 June 2015
Its people like your self that makes holidays much more enjoyable thank you for an awsome 4 days of pleasure
9.0
Anonymous Townsville Airport 04 May 2015
Paid for the upgrade as you advertised, did not get it !!
6.8
Rodney Townsville Airport 02 January 2015
Good friendly service internal of vehicle had terrible smell. External of vehicle had minor damage that was not recorded. No one present at pick up location to report damage.
8.2
Jason Townsville Airport 31 December 2014
Everything was perfect. Customer service was second to none. Very nice friendly and helpful. 100% happy with Hertz.
9.4
Erin Townsville Airport 07 November 2014
Free upgrade to a larger car, beautiful and clean ( like a new car) Height of the vehicle made parking difficult on occasions as most car parks in North QLD are underground and have a height limit of 2.1mtrs
10.0
ivan Townsville Airport 22 October 2014
When we had a problem with the original car rented to us the staff immediately sort to give us another vehicle which was more appropriate for our needs.
9.8
Mark Townsville Airport 25 August 2014
fuel efficient..easy to park boot space a tad small
8.7
MARK Townsville Airport 22 August 2014
Every was spot on 1st class service throughout from start to finish
10.0
Chye Townsville Airport 28 July 2014
Counter was just outside arrival gate...so coñvenient. Counter staff were both very friendly and cheerful. Made the transaction so pleasant. Maps of Townsville and surrounding areas and interesting places for tourists could be made easily available at counter.
8.9
Anonymous Townsville Airport 15 July 2014
The counter staff at Townsville were very helpful once we were served. The drop off at Cairns was incredibly simple. The Hertz counter at Townsville airport was understaffed for the demand and it was a ridiculous distance from the actual vehicle yard. For those not familiar with Townsville Airport, there was a lot of mucking around determining where we needed to go.
6.7
Kenneth Townsville Airport 25 June 2014
Overall service, I've always used Hertz both in business and personal No complaints at all
9.6
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