Find out what other customers think - so you can decide if Alamo is the right company for you.
24 October 2017
This was the best ever car rental I have ever had. I was upgraded simply by asking about a GPS system, many new cars it is now standard. Simply great helpful staff, ever the security lady on drive out. Fantastic groupThe GPS insisted it was always going the correct way and the actual site I intended to visit. In the end it usually agreed , after a few re-routes.
20 October 2017
Very satisfiedNothing to say
29 August 2017
Great car, nice service
20 August 2017
service was excellent!
time to get in and out was excellent!
pick up was excellent!no complaints!!!!!!!
08 August 2017
Workers were very polite and helpful.
12 June 2017
Low mileage car of good quality, immaculately clean
02 June 2017
Shuttle bus to and from arrival/departure area, very fast turnaround at rental desk. Friendly staff. Stick marks on front of the car and paint on drivers door. Not an issue as I took photos before we left the rental park. Maybe a document identifying obvious damage would be useful. When we dropped of the car an hour early, the checker seemed overly keen to get us out of the car and we could have easily left something in the car
02 April 2017
Staff very helpful and friendlyI would prefer an option to be able to extend my car hire online without having to go to the airport office.My original trip was extended so I had to do a new booking on the website and then go to the Alamo office to switch cars.Then i returned the car 2 hrs earlier than its return time and took the new one,but i was charged for an extra day!
03 November 2016
Very nice full size carCar not cleaned.
26 June 2016
Thank you so much for my upgrade. I was so worried about driving a spark on the highways for my first time driving in the states. It took a long time to find the shuttle transfer to the car desk, and the shuttle driver was so rude!
03 March 2016
Excellent choice of vehicles and rental companies, great prices and inclusion of insurance.
Also, excellent help from RentalCars.com customer service via phone in the US when I ran into a problem with travel plans. The representative clearly understood my problem and took care of it quickly and without hesitation. Highly commendable.RentalCars app is hard to navigate. Difficult for me to find the US customer service number. Alamo/RDU info was incorrect (I believe due to format/input issue).
13 January 2016
Very nice staff. Car in excellent condition.
28 November 2015
Staff was very friendly and helpfull. Shuttle service was excellent!None.
09 November 2015
Easy to find with the shutle! (Less then 5 minutes?)
Easy and fast pick up! (5minutes at the most?)
Very easy and super fast return! (3minutes!!!)
Very nice car for a good price!
Free, or, including navigation!A litle bit dirty underneath the car mats.
Right front tire was always a litle behind with the preasure, but no real problem.
01 November 2015
The staff on pick up and drop off were more than friendly, helpful and highly efficient. No faults what so ever.
03 June 2015
Courteous staff, very helpful, got the car and brought it to the door due to the rain, helped with our bags. At drop off they had shuttles available, but instead drove us to the terminal in our car!they were wonderful. nothing!
17 May 2015
Easy to book and pick upNothing
08 April 2015
Car and staff
22 March 2015
Excellent service and car!
25 January 2015
super customer service, highly recommended
05 January 2015
I liked the online checking and the service the staff provided.
The car where new and drives good.The car wasn't clean from both inside and outside.
15 October 2014
ease of obtain car. my choice of car was there and the substitute was a little large for my liking
11 August 2014
Efficient and friendly service. We had prepaid with rental cars.com prior to picking up the car and were assured there would be no further payment upon arrival which was correct. Overall great experience
04 August 2014
The customer service
13 July 2014
Service at the counter in Raleigh was great. Problems with drop off at Asheville. We ended up returning earlier but did not get a credit for the day earlier
30 June 2014
It was so easy , no hassle , choice of vehicles in the group I asked for
27 June 2014
I fill my car full of gas in the closest gas station, and when I arrived they told me it was missing 2 gallons, so charge me for that. Right or wrong, I dont know.
06 June 2014
Value for money and efficiency at pick up and returnThe car was uncomfortable
24 May 2014
The GPS was totaly out of date and very hard to write in the adress - in all other aspects a great car for us, but the GPS was terrible..
18 May 2014
People who took the car from us at Raleigh checking I had had a happy Mother's Day the day before. Sounds silly but having just left my son after his graduation at UNC CH, this meant a lot. So much so, mentioned it on Fb.
15 May 2014
08 May 2014
Ease of collection.
Always get an excellent car.
28 April 2014
efficiency of RentalcarsCar was badly scratched
28 April 2014
The staff couldn't have been friendlier or more helpful, both when I picked up the car and when I dropped it off. A very good experience overall. Thank you. I would probably hire a larger car next time.
17 April 2014
All was good
21 March 2014
09 March 2014
28 February 2014
Everything else.The GPS didn't work.
27 January 2014
Nice car, I liked driving it.Car was dirty and I didn't notice until next morning so I worried the whole trip that Alamo would charge me for a dirty car when I returned it.
I also don't like the way Americans try to sell a bunch of extra services (especially insurance since I assumed that adequate insurance was included with my purchase).
25 January 2014
The branch manager (Matt i think) was super helpful. 10/10 customer service and friendly. Will definitely use Alamo again!
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Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta.