Avis at Palm Springs Airport

I waited 2 hours at LAX to get my pre booked pre paid rentsl

Palm Springs did not clean the car. I have photos

Car was great

Confusing drop off and no staff. You sent me 3 surveys for this . And you said welcome home even though you know I have another hire in a few days time .

Utterly shambolic. I was misled to thinking I was getting a free roadside assistance, before being charged a huge fee. The car engine has a problem, I drove 100 miles extra to get it fixed, added extra fuel, and received no help whatsoever. Terrible terrible service.