Find out what other customers think - so you can decide if Hertz is the right company for you.
10 May 2018
New carStill didn't received the final invoice!
01 May 2018
The rental and drop off representatives were perfectly professional. They were friendly and attentive. I could not have asked for more.
29 April 2018
not the car i ordered,i got a lancia ypsilon instead of fiat punto
26 February 2018
It took us more than 30 minutes to find the shuttle bus station at the Airport and to reach the rental location. No signs found. Bathroom at the rental location was inacceptible dirty.
30 December 2017
Very good service and nice car. However the price could be lower :)
16 October 2017
Less people picking up cars from HertzThe there is very little distance between the pedals and I found it necessary to drive in my socks as my size 11 shoes spread over both the brake and accelerator. Also the adjustment on the passenger seat was very restricted.
Also not sure if Renault scenic was the same same group as the Volvo which was in the booking
03 October 2017
Car, ServiceOff site office, unstructured queuing for shuttle bus.
06 September 2017
Very friendly service
06 September 2017
helpful polite and efficient staff
26 August 2017
Very nice car plenty of room for our family
26 August 2017
Quality of vehicle providedWait at check in
19 August 2017
Well organised queuing system in place
13 August 2017
My original car developed a fault with the Air con. I called your number and you arranged another vehicle-excellent service. I must say your service was excellent.
The only thing is, when you replaced my car it had a few scratches which were not on the paperwork but were added after I noticed them. If I hadArrive n drive, I wouldn't see damage!
09 August 2017
Inside car windows were dirty, could not see very well and I had to stop and clean the windows
08 August 2017
25 July 2017
We had to wait for over an hour to get the car...
24 July 2017
Friendly staffCar was already scratched in several places and it took a long time waiting to be seen
10 July 2017
We did't have the car we booked. we got a toyota yaris instead of Fiat 500
15 June 2017
The car was new, like 1 800km, very clean. Personal war very freundly, pich up und drop off were quite fastThere were damages on the right side and not all of them were pointed, it was good that I made photos when I took the car so I could prove I haven't done them.
10 June 2017
We had booked a fiat 500 automatic as it would be easier to drive a smaller car on narrow roads but we were given a bigger car.
21 May 2017
The excellent service and friendliness of the staffTrying to sell you extra items
11 May 2017
Car i picked was not available
06 May 2017
Excellent helpful service from all the staffKnowledge of Location of gas station near the rental location
01 May 2017
Good new carsPoor information for using the car..
12 January 2017
The car size
Was perfect for 6 adultsThe price was too high
And there were so littke space for suitcase.
The size of bagage was good fortwp suitcases only.
13 December 2016
Friendly and helpful staffNothing to report
04 November 2016
Very helpful speak English
30 August 2016
alles was zeer goed en in orde, proficiat!!!!
03 August 2016
Helpful staffTime to get car
28 July 2016
Everyone was helpful and friendly and all was hassle free. It was the first time I was renting a car but I would do it again.The price to drop off my car somewhere else was too high, but this looks like it's the roule.
04 July 2016
just unsure at the airport where to go but once sorted then whole experience was good.
27 June 2016
Perfect size car for the Naples, Italy drivingCar had very little power
05 April 2016
the car was in very good condition, almost newi had to pay some fuel, although i brought back the car with the tank full.
01 March 2016
Very nice, clean, new car.Not so easy to find the place to drop the car off.
07 January 2016
Model of the car Wipes
02 October 2015
Great car - handled well.Italian drivers! Amalfi Coast roads!
30 September 2015
The marking of the hertz rental car return at Leonardo Da Vinci is terrible, The signs are too small!!!
21 September 2015
The process is not very efficient once you reach the desk the license check and credit card could all be done on line beforehand so you just hand over your voucher and collect the keys 5 min max
07 September 2015
Proximity to airportLanguage barrier at counter. Very hectic at drop off.
01 September 2015
staff was helpful, Fiat Scudo drives well and it is pretty fuel efficient.car was old, beaten up, did not smell very nice and there was no air con on the back.
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