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Reviews of Hertz
Real customer reviews
Find out what other customers think - so you can decide if Hertz is the right company for you.
AnonymousLondon Stansted Airport
13 January 2019
As it should be
09 December 2018
Car was exactly as described. Staff friendly and helpful and did not overdo sales pitch for extras. Numbers on Hertz car bays in confusing sequence - took longer than necessary to find our car.
11 June 2018
A basic map would have been very useful
AnonymousChicago O`Hare Airport
30 April 2018
Staff courtesy and ease of bookingNo issues
AnonymousBerlin Tegel Airport
27 March 2018
They made the trip for me, very helpful staff and and car was super. Nothing
17 March 2018
Very efficient and explained about the tolls! In all care hire companies you never get told where the nearest fuel station is at drop off!
AnonymousKuala Lumpur Downtown - Jalan Raja Chulan
18 September 2017
Overall good car condition and easy drop off carkey broken so had to lock / unlock using the key (not the auto lock/unlock)
30 July 2017
The car was excellent, very clean and economical.The wait for a bus to the Hertz office at Manchester, when it did arrive our driver took us half way and said he was going on his break. We then had to wait another 10 minutes for another driver.
18 July 2017
It would be better if the make and model of the car could be confirmed prior to pick up.
01 July 2017
Ease of actual rental,condition of car, very nice guy on desk.Liked everything
19 October 2016
a nice carcant think of anything
06 October 2016
Original Car wasnt there. Replacement had a Flat Tyre. Replacement was not as good
JosephLos Angeles Airport
02 October 2016
Drop at different airport Dark pickup
JohnLas Vegas - Las Vegas Boulevard
23 September 2016
Excellent in every way
27 July 2016
No pressure to take the excess insurance when I explained it was already covered by my annual travel insurance policy. The queue at the desk when collecting the car. However the desk was fully staffed so no real complaint there.
AnonymousLondon Stansted Airport
03 October 2015
Price, efficiency at hire desk, staff helpful and friendly.Got an MG6, hadn't driven one before, took a while to get used to the economy engine cut out, it cut out unexpectedly a couple of times which I didn't like. Have hired many different models of cars in the past, never had a problem before.
ValerioRome Ciampino Airport
28 September 2015
Fast pickup and drop offThe car consumed too much fuel per KM
24 August 2015
Upgrade...Queue at car hire desk.
30 July 2015
Everything was fineNo problems at all
20 July 2015
We had booked an estate car as we had a wheelchair but were given a jeep. We were advised that no estate cars were available and the boot space was very limited. Had a fault with the steering and had to drive from Pozallo to Ragusa to change the car which took half a day from our holiday. Cars could be better checked before they go out. Our car didn't have any screenwash!
28 June 2015
Beautiful, clean stylish car.
19 June 2015
15 June 2015
Dealing with Hertz is a pleasure
08 June 2015
Hertz in Manchester Airport are a pleasure to deal with
12 May 2015
Great company to do business with
AnonymousLondon Luton Airport
28 April 2015
The help we received from the man in the car yard who showed us how to work everything we needed to know!All good
16 April 2015
Dealing with Hertz, I always use your website, but I end up getting a Hertz car
29 October 2014
I had difficulty in finding the drop off area as the Hertz sign was not reflective and it was dark.
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