Find out what other customers think - so you can decide if Dollar is the right company for you.
12 September 2018
Friendly overallCar we rented had some wear and tear
21 August 2018
Price and overall car conditionTime it too to pick the car up
24 June 2018
24 April 2018
Very helpful. We got a free upgrade from medium to large car which was very tidy and economical. Excellent services Ce from the meet and greet at the airport. Overall very happyAdditional insurance was costly but as the car daily hire was very good it averaged out fine and provided piece of mind
AnonymousLos Cabos Airport
02 April 2018
22 November 2017
Very friendly and helpful staffIn Tijuana Arpt not clearly indicated as partnered with Thrifty, Office very difficult to finden out!
24 September 2017
They picked me up and dropped me off at the airport in the car I rented (not a shuttle). Everyone was super nice.-
15 September 2017
friendly people, clean carn/a
13 September 2017
Very professional and clean
25 August 2017
Having used Europcar through yourselves on the past 4 or 5 trips to Mexico and spending hours waiting this was a delight
13 August 2017
Quality of the car I recievedTime picking up was too much
FabriceMexico City Airport
13 August 2017
The price was lowThe car was old
04 August 2017
Easy pick up and drop off. At drop off a missing number plate was noticed. Thankfully we had taken photos at pick up.
02 August 2017
25 July 2017
I got a downgrade because they said they do not had the category I reserved in that moment; but wen I made a claim they made me an upgrade.
01 July 2017
Service, cleanliness, driving conditions, overall great experience.None.
22 June 2017
Clean new car The insurance policy
AnonymousPuerto Vallarta Airport
14 June 2017
Everything went well and we were well satisfied with everything.
BoydCabo San Lucas Downtown
07 May 2017
Hard to find. Address not correct.
17 March 2017
The lady at the counter was very helpful and friendly. She knew English well enough to provide meaningful assistance.
28 February 2017
Rental rate for car good. Location of rental office very convenient. Full insurance coverage cost higher than I have paid elsewhere. Parking in front of store limited, so can be an issue on returning vehicle.
AnonymousPuerto Vallarta Downtown
17 January 2017
The manager was very helpful and offered a deal if we returnThat the full day is charged at the exact time! Too strict and inflexible
04 December 2016
The employees !! very helful, polite and frindlyI went with my own GPS and the plug in connector of the car does not work !!
24 October 2016
competent and professionel staff.
Pick up and drop off service very good.I was surprised of the old car model? It did not even have a central lock, we had to lock each door seperately. Nevertheless, the car was in good shape and everything went fine.
10 September 2016
Todo muy bien,sin complicaciones.Nada
07 August 2016
Something had happened to the Dollar sign- it wasn't there. Had to ask a few people to find it. No other problems.
AnonymousPlaya del Carmen Downtown.
16 March 2016
Good rates, convenient to drop off at airport, good staff!Office in Playa Del Carmen is in a Thrifty Car rental location, there is no sign ANYWHERE indicating this is also the Dollar rental location.
CRAZY to do that!! It just says Thrifty on the door.
24 February 2016
Russell is our contact representative in Cozumel. This the second year that we have used Dollar Rental. Wonderful man
07 January 2016
Signing an accident form when there was no accident or damage by us
01 August 2015
The car was ok Staff was not at the pick up address and that Office was closed
20 July 2015
Reasonable price that included most fees & taxes.Language difficulties (poor English) with rental agent. Also, the surprise add-on of another level of insurance.
04 April 2015
Insurance was expensive.
31 March 2015
Great new car, no damage. Staff was the friendliest I've had while using rental cars in mexico. Will rent through dollar and rentalcars.com on future trips to CancunApp said I just need to show my phone but they required an actual print out before turning the car back in so they could get paid.
26 March 2015
Using rentalcars.com was really easy, and provided me with the special deals that were being offered. They would not accept the e-voucher and wanted a printed copy of it.
AnonymousMexico City Airport
27 January 2015
Excellent comments about companyÂ´s staff. Good job!The credit cardÂ´s amount that is required for guarantee. ItÂ´s too much! acording to others companies.
09 January 2015
Very friendly staff. Got pitched a timeshare presentation while waiting. Woman was helpful and had great input for us but made it take much longer to get going.
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