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Ratings for Thrifty in Malta
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Thrifty rental desk or representative
Reviews of Thrifty in Malta
Real customer reviews
Find out what other customers think - so you can decide if Thrifty is the right company for you.
03 March 2020
Speed, no queue, email containing clear pictures of the car, personnel at car pick-up and drop-off were super - very efficient and helpful. Nothing
29 February 2020
Fast pick up and drop offBefore pick up you should take pictures of all scratches and damages you can find on the car.
28 January 2020
Easy to find the deskTook a long time to pick up the car even though we were the only ones in line, car came with a warning light on, passenger door had trouble unlocking
18 January 2020
Staff were helpful and efficient, no waiting and a short walk to the car.Nothing
18 January 2020
Very easy drop off.I ordered an automatic, which they did not have, but the manual was fine.
02 January 2020
Very helpful staff.
09 December 2019
very good service
30 October 2019
brand-new car with mint conditon.(Which was the different car that I offered from the counter staff). Drop-off process was quick and simple.
22 August 2019
Kindlyness of the staff, especially for the pick up & retire
22 August 2019
Very easy to collect and return car.
I had a broken wing mirror, but the process to sort this was very quick and easy.
19 August 2019
Customer service & information was excellentN/A
30 July 2019
Exceptionally helpful staff, on return. Well done there. The car was somewhat smaller than I expected,not the same make. Also no navigation. Otherwise in fine condition.
24 July 2019
Good service from the staff.Condition of the car wasn't great. No screen wash (simple but annoying) and it felt like it had seen better days.
02 July 2019
Clean vehicle. Friendly staff.
16 March 2019
I got the automatic car that i requested. Car was clean.I left car rental car park with a warning orange light on and this persisted for 3 days. Never sure if car was going to break down.
13 February 2019
The best customer service we ever experienced. We are traveling a lot, using different car rent agents. We can say that Malta Thrifty staff is the best we ever was served by.
We would like to thank all staff for you help. For your excellent customer service and very , very friendly approach.
Thank you Every thing was perfect!!!
30 January 2019
Much better model than booked.
(Hyndai i40 instead Opel Astra).
New car, clean and good looking.No.
AnonymousGozo - Mgarr Port
17 September 2018
Price and service and car choices
10 June 2018
Very helpful Thrifty representative.Slight difficulty in finding parking space on return of car
23 May 2018
The car was great valueImpossible to park near the office when dropping off car
22 May 2018
As there is no car park when collecting your car, you need to hunt around the streets for the car. It would be great to have a car park to collect and drop off from as this can be a real pain to both find the car, and also looking to drop off in a really busy area.
27 April 2018
The staff was really kind.
The staff doesn't lead us to the car.
They just told us where the car was parked.
The price for dropping the car in another site (the airport) is expensive.
10 April 2018
Everything fine except big deposit. Deposit to big.
17 March 2018
Easy to pick up. Helpful staffDrop off - impossible to find an on street parking spot in the streets near the hire office. Took about 20 minutes driving around blocks to find a suitable spot
12 February 2018
Car bodywork a bit tatty needs some attention
08 January 2018
Time to pick and drop. (Waiting)
02 September 2016
Same model I booked; car in good conditions, very recent; easy check-in check-out
Please note: the car was in the parking, easy to find, not dropped to me: I selected "under 10 minutes" because I had to select something.Windshield was not really clean; Nuvi navigator small model and expensive
11 October 2015
Quick, good value for moneyPoor condition of car, maintenance obviously not complete - lighting and indicators did not work completely
22 June 2015
Car was in good conditions
We did not get the car we booked. The person at the pickup procedure told it was exact the seame size, but this was a 7 seats while we booked a bigger.
At the time of return there was nobody at the desk and we had to leave keys in the box without possibility to close the rental and no way to tell them the difference between booked and rented.
08 April 2015
A good carCar had not been cleaned prior to my picking up. No screen wash which made driving at night difficult. A courtesy map of malta would have been handy as would letting me know about timer system for parking. I didn't know there was already a clock card on the car. This would have stopped me getting a parking fine!
14 March 2015
05 March 2015
Efficient. Easy to locate. Good value.Not particularly helpful when we asked for directions to the area in which our hotel was located - we therefore got lost!
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Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta.