Find out what other customers think - so you can decide if Thrifty is the right company for you.
01 August 2018
Amazing car unable to give a road map,no explanation of features, i don't drive a new car so took a little while to understand and make sat nav speak english.
23 July 2018
The car was very nice - we got a Renault Scenic Grand Espace which is a lot nicer than the Zafira we had requested. The staff were nice - if very busy and overworked.The office was understaffed when we arrived and we had to wait too long to pick up the car.
05 June 2018
My own personal car key fell from my pocket. The hertz guys were kind enough to ring me so I could go back to collect it before going for my flight. Great service!
03 April 2018
it took us almost 1H standing in the line in the airport hall to pick up the car that was already booked and paid on line.
06 March 2018
Great value Nothing
16 January 2018
excellent service from all at bordeauxthe vehicle ( a fiat 500 L ) is not a great car... interior poorly assembled .... driving the car is not easy ... its very top heavy and unbalanced...
not a good car for general hire purposes I would suggest
01 October 2017
It was reasonably easy especially drop off The car wasn’t great quality.
13 September 2017
Car was good to driveCar was not thoroughly cleaned when we picked it up.
The damage visual sheet was not accurate and we had to get the attendant to go over the car with us.
01 September 2017
The manager was excellent he took time to set up the satnav for me in English and was very friendly. What a great guy
07 August 2017
All went wellNo complaints
02 August 2017
31 July 2017
Car even better than booked
16 July 2017
Excellent, helpful staffNot being able to process driving license and payment online to avoid time at desk.
16 July 2017
Great service and car was exactly what we ordered, no long ques on arrival, will definitely book with your company again
03 July 2017
The time it took to get the car, you need more staff on the desk or do not share with another company.
05 June 2017
The car was nice to drive when I figured out how to start it.no representative on sight or at desk on first arrival, was not shown to the car on even shown how to start and use the controls.
Completely different on return, polite and charming staff.
17 May 2017
Brand new car with 10km on the counter!
10 May 2017
Confusion about Thrifty desk at airport. The desk was unmanned but had a sign telling me to go to Lane M1 in car park. This turned out to be for Firefly and I had to return to the desk to then discover that I should have gone to Hertz desk
26 February 2017
helpful and friendly staffcar with dents
12 February 2017
I am impress with the service provided it. It was very quick. The staff was really nice and polite. I got a new car.No comments as the service, the car everything thing was excellent.
07 September 2016
No disabled access vehicle.
31 July 2016
Friendly staffWe Were not told to retain our copy of the scratches on the car when it was inspected on collection.
18 July 2016
Efficient and friendly service and very good carNothing
26 June 2016
Good car and everyone very helpfulNothing
20 June 2016
we liked the car kia diseal,very economical.drop off was quick.poor handover ,staff too busy,wished we had a very brief introdution on how to set up the sat nav,otherwise it was fine
06 June 2016
Emanuel was very helpful and cheerful when returning the car.
23 May 2016
Value for moneyLong queue to collect car, only two people on desk at busy time
20 May 2016
All good, no problems
02 May 2016
ADmin was excellentI paid to upgrade to an automatic with a satnav.
It was a Toyota Yaris hybrid.
Dreadful car - gearbox all over the place, no power.
05 April 2016
ServiceThe car was too big.
14 March 2016
Friendly and professional staff (with English language skills)
12 October 2015
Value for money. When I came to pick the car up they gave the keys to a fiat 500 when I booked a car like the Ford Focus. I did complain and they gave me a scenic instead, but I found this quite a cheeky approach.
30 August 2015
Quick and efficient handover and drop off. The car had not been cleaned inside and there was grit and sand in both foot wells.
16 August 2015
Queues for Hertz (Thrifty desk was a closed) were nice and short - Euopcar were much longer and would have taken hours !
Staff were friendly and English was good (which helped me).
They gave us a car with built in sat nav, which was a nice surprise.Nothing - all went well.
11 August 2015
Pick up car park very close to airportNothing
12 July 2015
Ease of getting it and returningNothing
22 June 2015
Convenient and good value for money
31 May 2015
Friendly staffBecause of the size of the car, I find it floating a little.
I said not perfectly clean as in the box by the seats, it was dirty, with fluff, pieces of paper and hair. Not appealing when they are not yours. Otherwise, car clean. Thank you
07 April 2015
Didn't like the fact that if you want extras eg child car seat or sat nav that u have to pay by the day a one off payment for the time you have the car would be better value for money!
10 March 2015
The young guy that served me is a credit to the company (Hertz) a réaly nice young man with a fantastic attitude. Always smiling. Fantastic service. Merci :)
23 February 2015
He car was big and as described....staff were friendly and helpfulupgrades expensive for what was given...ie sat nav
09 September 2014
Easy check in, knowledgable staff good vehicle fair price, easy drop off.Parked a long way from terminal, directions were not toogood, took 10 minutes to find the vehicle.
30 August 2014
All went very smoothly, from booking right through to returning the car at the airport. We received excellent customer service from staff and will definitely consider using Thrifty again.
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