Find out what other customers think - so you can decide if Goldcar is the right company for you.
17 June 2019
Much more convenient to find the rental company than in Lisbon airport (Centauro) where it was almost impossible to find them in the airport and also their staff was not very helpful there. In Malta we could have done without a car rental.
It is also very difficult to find parking place their, streets are really poor quality.
05 June 2019
Helpful staff, nice people.
04 May 2019
Very poor tyre condition.
There was a significant rattle under the car.
29 April 2019
friendly staff at the car pick up/return spot; good car pick-up & return procedure
25 February 2019
The price was very friendly and the car was adequate and served us well. Transparency of the whole process, using videos to document car pick up and returnTime spent at the counter during pick up. The engine control was flashing when we first started the car even though no technical problems were encountered during the trip
22 February 2019
There was only one clerk with a lot of people waiting
06 February 2019
Helpful staff plus a reliable car in good condition
05 January 2019
pickup waiting time
05 November 2018
All good as expected
12 August 2018
Air conditioning not cooling all car
10 August 2018
Quick and efficient.
26 July 2018
Very good experience
20 July 2018
Everything was fine.Nothing
01 April 2018
Price and acconditionar air very worn Car whieeles without drawing, no water in the windshield wiper and an outside lighting bulb not working
21 March 2018
- Fast serviceState of the car:
- Tire not pumped properly
- Warning light all the time on (no clue why)
- Warning for a malfunction (code 21) no clue why as well
17 March 2018
Counter staff helpfull Guy in car park very abrupt
10 March 2018
Very cheap price.
Good car, convenient for Malta.
The desk worker didn't insist to sell us the insuranceThe tank was not full, we had to calculate and worry about petrol at the end.
The car was not very clean.
The vehicule check was not complet cause not enough space around the car. We didn't see scratches on the low parts.
09 March 2018
friendly staff no map to help with travelling around the island
17 February 2018
It was good experienceThe car was driven a lot almost 132000 and it needed servicing as it was giving that indication, it was very noisy too.
02 January 2018
Return was very lengthy
02 January 2018
Return was lengthy
13 December 2017
I got a Peugeot 108. It was value for money. Decently equipped with the things needed. Could have been little more clean. And pick up time was little slower than I expected. Drop off they should mention the key drop box information in more clear way.
01 December 2017
Sign writing on car sides.
27 November 2017
The car was covered in 'GoldCar' decals, no chance of keeping a low profile, especially in the days of car jacking the tourists!!
13 November 2017
The car was satisfactory to the needs of the land.
The help from the desk and the delivery station was was good and friendly.The sign indicatief the car had to be serviced was on from the start. The exhaust made a sound we would not like to hear on our own car.
We missed a manual for the car. How to open the fuel port?? The sign inside the car was not visible anymore.
08 November 2017
Upgraded to a citroen c4 cactus. Only a 1.2 engine but had plenty of power and very roomy. Fitted in 5 adults easily.
29 October 2017
Great service for a great price. Would recommend it to anybody.Nothing
28 October 2017
The car vas nice, every thing has been as i like, no prioblems
14 October 2017
nice lady at the front desk
12 October 2017
new car and quick drop off service
06 October 2017
received a free upgrade we had to wait before 15 other customers
25 September 2017
Passenger doors would not open unless key was in ignition and turned on. Car sometimes would not lock
15 August 2017
Car was a bit stretched and dented
17 July 2017
car was in excellent condition
staff were very helpfulN/A
05 July 2017
Drop off staff very helpfulDidn't get Ford Focus I ordered by got Citroen cactus instead which was ok but not expected.
01 July 2017
Friendly staffThe 'Upgrade' was to a Peugeot van which was rather cumbersome to drive, and while bigger I would not class it as an upgrade from a Ford Focus
27 June 2017
Great car and excellent serviceNothing
24 June 2017
The cost of insurance was high compared to some countries
16 June 2017
Keenly priced car hire. Upgraded by company at desk - appreciated. Vehicle not pristine but all marks noted. No issues and would recommend.
13 June 2017
Car was newishFirstly, I did not get the car I ordered.
Waited 45 mins, in the sun to get a semi automatic.
Was told when I greed to take car that it was diesel.
It was the slowest, very 'lazy' car. I felt like driving a manual car.
27 May 2017
No hassle to collect and drop off.Car interior was not clean.
Car had a lot of minor damage, rattling windows.
19 May 2017
New Car, fantastic rates, great service.
23 April 2017
It was all really easy and professional. They take photos of the car and email them to you so that you don't have to worry about misreported damage. Not that easy to find the Goldcar checkin counter - either I missed the sign or there wasn't one.
19 March 2017
No hassleIt took a while to find the car in the car park
17 March 2017
new fresh car malta roads
20 February 2017
Efficiency of pick up pointWaiting for an hour to collect and fill out forms. There was only one person working and only 3 people in front of me.
06 January 2017
everything was fine from the car to the staff
04 January 2017
Desk staff was straightforward in their dealings and did not try to cross-sell extras like other rental agencies do. Goldcar allows 1 extra hour while returning the car, which was helpful. The Citroen Cactus I drove was better suited to my needs than a normal sedan. The full insurance cover offered by Goldcar was more expensive than the actual rental price.
04 November 2016
Expensive for Maltese citizens
28 October 2016
Efficient pick up process. Helpful counter staff member, lovely car upgrade.Maltese roads, but that is not goldcar's fault.
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