Find out what other customers think - so you can decide if Goldcar is the right company for you.
13 August 2018
The guy at the service desk was very friendly, tolerant and nice, really great service!
21 July 2018
Easy process. Good quality car. Cheap price despite drop off at different location
13 July 2018
Overall very happy. Happy there was no hard sell on additional insurance The car was not washed and had a few scratches which was agreed with Golcar before leaving so not a major problem for us.
09 July 2018
Gold car counter staff attempt to sell additional insurance
30 May 2018
Excellent value for money. Friendly and helpful staff. Drop off location not clearly signposted. Not the companys' fault, as there are building works going on in the airport. Just something for other customers to be aware of
22 May 2018
Good value for money and easy to bookNo dedicated check in desk for easyJet flights in terminal 2a
21 May 2018
Excellent staff. Very friendly. Propessional. Eager to help. Importantly car has low mileage.No comments.
20 May 2018
Clean, new and very comfortable car. Very helpful checkout staff when the car was picked up.Entry to rental return at T2 is very badly signed and easy to miss
13 May 2018
Like the serviceI dont like to pay exta insurance amount at the desk.
12 May 2018
02 May 2018
It was a smoker's car...
27 April 2018
Superb! Slick! I love them x
23 April 2018
Car worked well.
Drop off at BilbaoAmount of time staff take typing in our info when we could type it in advance
15 April 2018
"Drop off key" after parking the car on the way back
08 April 2018
Pleasant and helpful staff.
Car generally in good condition, and clean. More small scratches on car than signalled in initial take-over document.
No-one at check in to return car, or check it.
31 March 2018
Almost everythingNo cruise control on the car - leads to speeding tickets
25 March 2018
All finePoor signage into return area when handing back car, missed entrance and had to go around again
15 March 2018
the service is excellent friendly faces and professionals i liked everything
11 March 2018
Overall the car, the price, was very good. I arrived at midnight and only one, but very polite and profesional employ was on duty at the front desk. I found and checked the car by my self.I would like to emphasize that the car had many small scratches not easily identified under the low light of parking area. The car had many more scratches which wasn't marked on the original copy. Thankfully I was marked all of them. On the car return the emloyee (who statred checking according to the original document) pointed out the already existed scratches. Upon my request to bring the upgraded document (which I had in photo)the audit was completed correctly.
21 February 2018
Everything was good Nothing much
08 February 2018
Car was cheap to hire. Car was dirty inside and obviously not been cleaned out from the previous client. High mileage car 62000+. Car had a vibration above 80kmh.
06 February 2018
priceCare very dirty inside
26 January 2018
Assistant of the help desk.
08 January 2018
Good value. Goldcar represented at both Terminal 1 and 2 - very convenient.Very long time at the counter for picking up the car, annoying.
07 January 2018
Best price and the car was good. Bad smell in the car.
A lot of scraches which the staff didn't fixed in my papers.
02 December 2017
I would suggest to give to client a car phone charger to help with navi in mobilephone.
18 November 2017
The car was good and very gas economyI had a tire puncher, and it dosent has the tools i need to change it.
13 November 2017
Excellent staff at desk, very caring and attentive.
Because of this I will return!
12 November 2017
second time rented, 2end time happy
09 November 2017
car was not cleaned yet
30 October 2017
Good carUnpleasant focus on the length of time deposit would be retained
Car checking too casual
16 October 2017
Prompt service on pickup and drop off. Location of car hire companyCar was not in great condition. Was swinging to left while driving so had to hold steering wheel quite tightly continuously. Not great on a long drive
14 October 2017
Really happy with the whole process, the car was really nice and made the trip much more pleasant.Nothing
10 October 2017
Usual car hire staff etcPlease give us a map of where the petrol stations are near the airport!!!!!
02 October 2017
Very expensive extra insurance costs
The very long wait to pick the car up
01 October 2017
Car was full of scratches, even had a broken mirror; it took a long time to mark them all on the paper, in a badly lighted area... Gold car should do that, not the customer. The location in the car park was hard to find, very little marking.
30 September 2017
The upgrade. Goldcar did not go over the operation of rental car.
29 September 2017
Easy and effective Some queue at rush hour
25 September 2017
Car was very empty, no cruise control, no parking sensor and so on....
23 September 2017
Staff at goldcar excellent
22 September 2017
Great prices and great serviceCouldnt fault it.
19 September 2017
19 September 2017
The price was very competitive and is Aust. dollars. The rental company was a leading/large outfit. Staff could communicate sufficiently in English.
18 September 2017
Attitude and courtesy of counter staff who attended to us was very good.The inordinate amount of time it took firstly to find the correct location and to process paperwork
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Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta.