Find out what other customers think - so you can decide if Alamo is the right company for you.
13 February 2020
getting ford instead of Mercedes is a bit disappointing (
01 February 2020
22 January 2020
05 November 2019
Good value for money and friendly staff.None.
29 September 2019
Customer serviceStart stop system for this car. Also, when I dropped car back, couldn’t found space in the car park.
26 September 2019
Better car than bookedLocation of rental return
26 September 2019
Staff really friendlyWould have preferred to pick up car we had booked - we did not want an upgrade
25 September 2019
Better directions to location of pickup point would help especialy when arriving late at night
21 September 2019
The car itself
Ability to get an advice as soon as I needed.
Staff friendliness The car seats for children were not suitable to my children's group of age or hight.
18 July 2019
Guy at the desk was nice and helpful, got a better car than expected. Everything was smooth Nth
09 July 2019
Great service with helpful and friendly staff at Vilnius airport
16 June 2019
Almost everythingTime it took to pickup the car
05 June 2019
I will rent with Alamo in Lithuania again and will recommend this company to my friends!
18 March 2019
Really easy to find the rental desk and pick up the car. The guy from the company was very kind and helpful. He came with us to observe the car and write down every scratch. The returning was more than easy, we just left the keys in one mail box .
19 February 2019
Loved the car, good runner and comfortable car. Easy and fast check out.We couldn't find the office as was a bit hidden, we went other way where were other rental companies who didn't help at all to find location of your office. We were late but assistant was patient and understanding. Also we had to pay fee to travel to Latvia, which was not mentioned on the website.
15 January 2019
Very professional staff, easy to fill all paperwork, car condition amazing. Definitely use them again. None
30 December 2018
Good service from the guy in the office!! We got a update from a small car to something bigger due to the weather conditions, which was the totally right decision and we are very happy about the help and options offered by the staff, but if I would have ordered the car from the beginning, I think I would have found the car itself a little under average
05 October 2018
Very friendly and professional staff. Very small counter office. No direction sign of parking entrance for drop the car
16 September 2018
Costumer service. Car itself and its condition.-
29 August 2018
it was unclear that the service is done by another compeny. and took time to find the desk.
24 August 2018
Easy to find pick up desk at Vilnius airport.Good value contract and good reliable car.
09 May 2018
It was quick and easy to collect the car.We ordered an intermediate car, the website suggested a VW Jetta or similar. We were "upgraded" to a VW Gold, which is a smaller car, on the premise that it was newer and had a nicer interior. However when we got out on the road, realised it had no cruise control, which was not ideal given we were going to be driving 300+km on a motorway
03 May 2018
New carAlamo charged me 25 euros extra arguing that was over hours charge, but in the rentalcars website it was writen that alamo is open 24hs.
Also took 30+ minutes to rent it.
11 April 2018
Car was amazing and it was brand new.
21 February 2018
Have been renting few times and always quik and good service. Cars were clean. No fuss with paperwork
13 December 2017
I liked the customer service of the girl, that gave us car. She is excellent! Unfortunately can't remember her name.Cars could be same as you book. But it's not a big deal.
06 December 2017
car is new, clean and very good condition.
28 November 2017
In excellent condition, friendly and helpfull staff
20 November 2017
I did not like that I was charged 25 Euros for collecting the car outside ordinary opening hours.I first heard about it when I stood at the office.
In that way the total price for renting the car rose by 60%, so perhaps I could have rented cheaper by an other company.
29 October 2017
Quick service at the office and car park was verry close by!The car had quite a few minor scratches and dents which I wasn’t informed about when I collected so I took photographs just in case!
03 October 2017
The car was not in the best shape
12 July 2017
Great staff. Really lovely
25 June 2017
23 June 2017
Absence of operating personnel in the parking lot
31 May 2017
Make sure you read all terms and conditions especially if you want to go abroad cos you'll have to pay for it
22 May 2017
Fast and friendly service picking the car up and dropping it off- both spoke great English.The one-way fee was excessive - multiple times the cost of the car itself!
30 April 2017
Car was new,and cleanNothing
06 March 2017
Clean, brand new, very friendly staff, and know there job
08 February 2017
Everything was just excellent.N/A
05 January 2017
I really liked the car I got. Personnel was also very friendly. It took me 5 min to take a car as all papers were already prepared for me. there was no snow cleaner or ice scrubber, but that's OK.
02 January 2017
After complain about the first car i got (Hyundai I30), we received a newer and less worn out car (Ford Focus).
Sad that I need to fight to get a proper, modern, decent car (despite the time I invested to return and get a new one).
My complain has been handled well, but I don't like to be duped.Window washer liquid low when leaving the parking spot right away. Needed to stop to buy, since we had to drive 4h in winter weather.
01 December 2016
Great service.Quick and helpful
Driver Seat had stains on
17 July 2016
The car was very good quality. It was new, clean and spacious. My friends and family also enjoyed the trip this that car. When I returned the car, the parking lot was completely full and I didn't find any spot where to park the car. I run to the service office to tell that I had to block some other cars. The guy from Enterprise made me feel guilty, that I did that and wasn't in hurry to solve the problem, which is not even mine, but theirs.
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