Find out what other customers think - so you can decide if Hertz is the right company for you.
10 February 2019
Fast handling in check in - check out fast as wellthe long walk from the return parking to the terminal, especially when it is bad weather
AnonymousBudapest - Marriott Hotel
08 October 2018
Good car, easy to drive, easy to park.Bit expensive.
14 September 2018
The different carNone
20 August 2018
Exellent customer service!
It was smooth in running you couldn’t hear the engine raving. The seats were comfortable and clean. Easy to use we barely consulted the book.The office is too small that if more then 2 customers are waiting the other ones have to be standing.
Also there was quiet a struggle with parking on returning car.
Maybe if two people can be available to check for returns other then waiting for a while!!
24 April 2018
Great car, very comfy, brand new, non-smoking. No GPS built into car.
03 March 2018
The courteasy and the helpful of the director of the office! The distance from the center of the office
09 October 2017
God service & car, easy pick up and drop off.Really wanted a Hyundai and got same category but different brand.
28 September 2017
Hertz is the best
05 September 2017
The car Was an upgrade.The car had a few issue. The radio didn't work properly . The bluetooth didn't work .
01 September 2017
Very fast service at pick up and drop offGot a worse car than I booked. Same class, but not the same quality.
BellaBudapest Downtown North
31 August 2017
The all process
30 August 2017
Great customer service and excellent car. I also got back my deposit within a couple of hours. I have always had great experience with Hertz many places in Europe. Highly recommended.
28 August 2017
I am satisfied No think
12 July 2017
CarSeems I was charged twice for the same hiring onceoff Rental Cars then once more by Hertz This will be resolved Don't need this hassel
12 July 2017
great service, brand new premium car (Mercedes)some error messages on display came up accidentally
12 July 2017
10 July 2017
Staff was very helpfull.
09 July 2017
Easy, quick accessStaff wasnt that friendly
30 June 2017
Somehow expensive but I guess it is the season.
New car that gave quickly many errors. Hertz was very prompt to answer my phone and give me the solution.
19 June 2017
New cars, fast and smooth serviceNone
16 May 2017
Well-equipped car (USB, Bluetooth), fast and nice service.
30 March 2017
I liked the helpfulness and kindness of the staff at both pick up and return.
29 March 2017
Quick and easy. Excellent car park
27 January 2017
Overall it was a great experience, very efficiant.Sadly the car was totally covered by ice, i had to wait in the car with running engines to Thaw it out and see through the windshield. While all other neighbouring cars were ice free.
26 December 2016
Was perfect assistant to help the second driver validation.0
29 October 2016
Staff were very helpful and polite
10 October 2016
Excellent customer service.....!!! :)What not to like....???
23 September 2016
Easy process for pick up and drop off.
19 September 2016
ease ofpick up and return
12 September 2016
Everything The parking lot down stairs to far
22 August 2016
The cars was brand new.
24 July 2016
It was very easy to pick up and drop off the car, rifht in front of the airport.
Great service, friendly staff.
13 July 2016
New car, roomy enough for 3 people and luggage.No cruise control...I can't believe that in 2016 there are rental companies that give out rental cars without cruise control. I had to drive 2,500 kilometers with my foot on the pedal...this is called torturous treatment.
12 July 2016
Customer Service and staff, state of the car
Really nice staff, I would definitely give 100% rating if I always got the car I asked fordidn't get what I ordered - I can't give 5 star unless I get the exact car. And the KIA ceed is a tiny bit worse than a Hyundai i30u
24 June 2016
Quick and easy service! Reasonably priced extras
30 May 2016
The cleanliness of the car and the state of the car. real nice and new carthe price of the insurance.
10 May 2016
it was quick to pick up and return the car.nothing
13 April 2016
Excellent and fast service,easy to pick up and drop the car, friendly and helpful staff, car was in excellent condition, spotless clean, would highly recommend Hertz to anyone.... will come againNothing, everything was fine
29 March 2016
Ease of service
28 December 2015
Great helpful staffDid not get the car I booked...
If I'm looking for a sporty hatchback, a mid-size estate car is not quite what I'm after...
07 December 2015
Brilliant service, brand new car, reasonably priced full insurance package, winter tyre and highway toll are included in pricenone
09 November 2015
They waited after-hours till my flight arrived.
The overall price was quite high for the car I got.
20 October 2015
speed, service quality, car pool, options for upgrade, almost brand new vehicle, highway sticker and winter tyres is included in price, full insurance cover is reasonably pricedcleaning was not done perfectly this time
30 August 2015
Helpful & efficient staff
13 August 2015
When I returned the car to the airport there was no one at the desk.
I then had to ask at the help desk on what to do.i then had to ring a number I was told leave the keys to the car at a un maned desk.i was not happy very unprofessional
I will put this down to a one off
08 August 2015
new car clean and full of petrol
22 July 2015
14 July 2015
It all was very efficient and we quickly got in and out of Budapest.
The staff was there to take the car back very quickly!
08 July 2015
Very professional way to work.
04 July 2015
In general, it was a good experience and car we had was very good.two things:
- we booked manual car with navigation, when we arrived to pick-up car there was only automatic with navigation system available, and A Combi model when we expected Sedan type. So we made upgrade
- suggestion: Drop-off point from airport could be set as "Home" on navigation, to drive you exactly to the entrance point in the parking. We were a bit late and had to go round the airport parking several times before reaching the right entry point.
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