Find out what other customers think - so you can decide if Thrifty is the right company for you.
29 July 2018
Everything was perfect. I ordered the car with a gps but there was no gps in the car.
19 June 2018
Easy pick upDropping off when office was closed
12 April 2018
The explanations about the car and all the tips that they gave me in order to make everything work fine. The car didn't have a Bluetooth or cable to connect my phone.
08 April 2018
We arrived very late at night and the woman was really friendly not annoyed at all and was doing everything in a calm way.
11 October 2017
It was easy to rent. everything perfect.The fee is a bit high when you have to deliver in other location.
09 October 2017
Helpful staff Had to have another car as the original had a cracked windshield which took extra time at pickup
16 September 2017
Comfy modern vehicle
I Having to pay heavy one-way fee
15 September 2017
Service was efficient, but not quick.
03 September 2017
The caotic conditions at the car rental area in Dubrovnik when delivering the car.
23 August 2017
CarInsurance caveats and conditions.
07 August 2017
Whole case was smooth as butter.
02 August 2017
Friendly and very courteous.N/A
27 July 2017
I liked the car and the upgrade I didn't like that the car had no back sensors or camera - it is a long car and hard to measure the length.
I didn't like that the back seats had only one exit on the right side (no left door).
25 July 2017
The gentleman at the desk and the university student is really helping....
I had very very good experience with them.I was given a car which was not in good condition, I changed it the next day, the staff helped a lot. I appreciate them a lot.
10 July 2017
Flexibility to change to bigger carReturned the car at Split airport. Very unclear where to go to find return point. No signs to guide customers
07 July 2017
All delivered as promisedThe time to pick up the car (process paperwork by Thrifty)
03 July 2017
Staff very friendly and helpful . Good location beside airport We could not use our sat nav in the car - it would not charge when we plugged it into the cigarette lighter .
14 June 2017
Ease of pick up and drop off.
05 May 2017
Excellent communication from Marijana who was helpful and friendly. Ease of collecting car and she came to pick car up as well!None
02 September 2016
Experience of a hybride car
The endless comment on the car of the staff as if it was the first time we were renting a car. This made us loose half an hour to pick up the car. Luckily there was no queue
22 August 2016
We did not receive the confirmation mail that validate the drop off.
02 August 2016
Easy to find. Helpful friendly staff.
27 June 2016
Fast pick up of the car. The car was fuelled fully.It was very difficult to find the spot to return the car.
27 June 2016
Zagreb location and staff were top notch - no complaints. Car was ready and thoroughly inspected prior to departurethe drop off location in Split was difficult to drop off the car - whilst it was after hours, it should have more information on where the car should be dropped off. Spent 45+mins trying to find a spot to leave the car parked overnight, in order for staff to easily locate the vehicle in the morning.
31 May 2016
29 April 2016
No parking when returning car
01 January 2016
good condition of the vehicle
26 August 2015
You might mention not only address of the agency in ZAdar, but also the fact that it is situated in a Hotel. It will be easier to find the agency.
19 August 2015
First car fine but bit old, unfortunately it broke down halfway through the holiday, phoned office, they replaced the car very efficiently with a much better car.First car not great.
13 July 2015
Please check SATNAV as they are not updating and showing wrong routs!
16 June 2015
Very Friendly & efficient girl o the Thrifty counter
She even showed us to our hotel in Zadar which was on her way home at midnight!!NONE
10 August 2014
The service was good and quick, especially when compared to the other car hire company our friends used. The price. Although competitive with other rental companies, the overall price was very high for 2 weeks hire.
Also, we booked to have the Opel 10 seater, but when we arrived it was the Ford Transit and, although we were assured they are very similar, it was not what we had ordered.
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