Find out what other customers think - so you can decide if Hertz is the right company for you.
29 July 2018
The agency stuff explaining everything and giving you hints if you are planning to go outside the country and what you should be aware offReturning the car with full fuel and no other option was explain to me and how .
07 July 2018
The actual car was practically off the showroom and in pristine condition. Time it took to actually get the car at the start. The counter staff took some time in arranging everything as the car was not ready on time.
12 June 2018
Friendly counter staff, proximity of rental car parking to the terminal
05 June 2018
Brand new VW up, with food down rear seats for our luggage, air conditioning and good fuel economy. The staff were all very helpful and quick/easy to deal with.The one way fee was more expensive than renting the car for 10 days.
08 May 2018
Hertz counter is located immedieately as you exit the arrivals hall in the terminal. Staff very helpfulCar had a bit of damage where it had been scraped along the bodywork.
15 April 2018
East to find agent and easy drop off, pick up point.Car was a little dented in places and vibrated quite badly when driven at motorway speed. I did report this at drop off.
12 April 2018
All was ok and quick pick up and drop off.Paying extra for picking up car at night time.
06 April 2018
Excellent ease of collection and drop off... really helpful staff ... overall very satisfiedCar had a Tyre Pressure Warning light throughout the hire period ... not a major issue but would have been better if resolved prior to hiring
18 January 2018
Conversation with employed at Hertz. Very helpful.
Car suitable for family
Easy rental with no problems.
08 November 2017
Interior of the car was not very clean
16 October 2017
11 October 2017
As I've landed in another airport I was allowed to pick up the car from another office.
05 October 2017
Good carthe fuel tank wasn't full.
01 October 2017
Parking plce of Split Airport Hertz very critical.
30 September 2017
Easy booking, change to upgrade. Fast handling in Dubrovnik airport. Friendly and polite staff, fair English knowledge, nonetheless they were young. I especially paid for an upgrade from a VW Polo to a VW Golf, all insurance included. I expected to be driving a Golf, however a Fiat Tipo was the car I got. This was rather disappointing.
24 September 2017
Car was clean and well maintainedAll good
18 September 2017
Pick up and return arrangements very poor at SplitSee above
16 September 2017
very poor drop off site at Split airport
12 September 2017
Service was great thank you.
06 September 2017
Friendly helpful staff.Congested parking and queue to pick up car.
29 August 2017
Good car.helpful staff
29 August 2017
Good service, and a clean and roomy car.Nothing.
25 June 2017
location of car rental officevery tight parking a lot of car trying to come in and out there is no room to move
31 May 2017
Representative was very apologetic about downgrade.Ordered a Astra or similar, when we arrive only VW Polo was available.
28 May 2017
The car was almost brand new, very clean.
03 April 2017
Everything.No sign to say where to drop off car. We had to ask a policeman.
02 December 2016
all was simple and easyyno one come with you to give the car and show all on it .
02 October 2016
Rental area is chaotic. Cars clogging up the parking area and road. Waited 10 minutes to be able to drive out and on return had to squeeze the car in to a parking spot.
26 September 2016
I like hertz! I'm gold! The staff is very good!The car is quite hold!
15 September 2016
Very good service.
13 September 2016
New and clean car
07 September 2016
the staf who helped me getting and navigation systemthe screen wiper could be better
07 September 2016
We were able to pick up the car a few hours earlier than we had previously booked, as we had arrived earlier than expected. This saved us a 3 hour wait.
29 June 2016
new, clean cartoo small engine
24 June 2016
Ease of pick up and drop back much better than the last time I used hertz Nothing
13 June 2016
Easy comparison between prices, models and various rental companies available
Speed and ease of collecting car
21 May 2016
Perfect seeviceParking lot a bit far away.
19 May 2016
Helpfullness of staff and their efficiency when picking up the car Outside clean, inside very dusty and floor mats dirty.
11 April 2016
Ease of hiring in one location and dropping off in another W/screen wiper blades need changing.
15 March 2016
To much documents.printing.
12 November 2015
Professional staff,willing to help,very friendly.Nothingt toc complain about.
15 October 2015
Front Windows not clean
Warning Symbol for bring the care to a garage
14 September 2015
It is a small airport so you cannot miss the desk. The staff member was pleasant and it was a simple and easy process. The cars were available right outside to the right of the exit.
They were quick but thorough in checking the condition of the car on return but all was fine.
02 September 2015
Hertz desk not permanently staffed
28 July 2015
Pick up in Dubrovnik was really easy and staff were pleasant.Staff in Zagreb were a little unfriendly.
16 October 2014
I cannot fault the way in which the Hertz staff at Split airport dealt with us. Very professional and straightforward.
29 September 2014
Easy to locate office and vehicleToo many forms before collecting the car.
23 September 2014
Speed of collection of the car.The performance of the car (Opel Corsa) was woeful, especially given how hilly the region is.
The car hire area at Dubrovnik is too small and chaotic and evryone is in everyone elses way.
23 September 2014
car had some external dints and scratched and hub cap missing.
22 September 2014
I book type car ford focus class, i get hundai 130 poor engine power, i dont think this is the same class as ford focus
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