Find out what other customers think - so you can decide if Alamo is the right company for you.
07 August 2018
I liked very much that the car was powefull enough to drive up and down in the mountains.
02 August 2018
All the teem was great and understanding.All was good
31 July 2018
Great car, lovely staff, smooth transaction.Nothing
22 July 2018
helpfullness of the staff, even with a huge delay of our planeNot all the costs were mentioned upfront. Although we booked to drop off the car in another country, additional international costs were charged at the counter that were not mentioned before.
09 July 2018
Only a very short queue at pickup desk. Minibus transfer to car lot which wasn’t far away. No delays on drop off.
Liked the new app too where you could record photos of existing damage to the car - though didn’t need to use it.
03 July 2018
Easy pick up
Needed more information at drop off in Zagreb.
25 June 2018
The guys on the desk at collection in pula were the nicest we have delt with when hiring a car friendly and helpful also the guy on drop off in Dubrovnik was very friendly and efficient all this goes to making our holiday stress free thank you
24 June 2018
Very good car and easy to returnVery small parking in the airport.
10 June 2018
Service and staff were excellentCar rental office too small
14 May 2018
The contract is full to full Tank but when I pick up the car, it’s only half tank. The fuel gauge is not working so when I return the car I have to fill up the tank full:(
13 May 2018
Wish that all hire companies were like this. A pleasure to deal with.
02 May 2018
Staff were friendly and efficient. We had brand new car with only 20k on clock with sat nav. Fabulous! Drop off was at roadside as we unpacked our luggage, excellent. Thank you Rentals.com 5*Nothing.
22 April 2018
The price-value relationship was great. The ease of dropping off the car. The friendliness of the staff and their assistance. Insurance issuance at the counter was confusing.
It was hard to identify the right place at the pick-up and drop off location. The representative at the drop-off point didn't wear a company batch, so I was worried until confirmation by the counter staff, if he really belonged to the company.
19 February 2018
Very kind and friendly staff! Highly appreciated!
08 February 2018
Everything was great!
20 December 2017
Excelent and fast service
15 December 2017
It a diesel car, save fuel
30 November 2017
I had to drop the car at 4.30 am and the way to the Agency's car part was blocked by other cars and had to leave it in another area.Nil to report
29 October 2017
I thought of stuff was magnificent on the night professional very courtesy and very very good I'd like to say thank you to everybody was involvedVery good company to deal with very easy thank you very much for the staff members involved
19 October 2017
The car had a flat tire and wasn't checked prior to rental but otherwise good car and service
15 October 2017
The long wait for the car pick up was because we had to switch airport due to flight diversion and change our booking.The flight problem highlighted the benefits of using an agency rather than direct with a rental company as we were able to switch our booking others on our flight could not.Very petty but the inside of the windscreen could have done with a good clean.
13 October 2017
Quick service for booking and nice staff at airport Long line waiting well over an hour to collect the car and car was a little dirty inside and out
09 October 2017
I dropped the keys off the desk and that was no problem. The gentleman is very courtiousNobody available when car was returned
04 October 2017
everything was perfect!
03 October 2017
Helpfulenss of the counter staff, car...it was great!
02 October 2017
The rental desk people were helpful. The process is slow, but much better than the Fleet on the next desk (the Fleet guy was 25minutes late, and I heard that it was a good morning for him).The rental process is sooooo slow and from ancient times. (also, they need paper voucher instead of showing it from mobile, I had to email it to the representative on the other side of the desk).
02 October 2017
The Renault Clio diesel was a better car than I had expected, but took some time to become familiar with. The Alamo / Enterprise staff at the airport were extremely helpful and efficient.The car took some time to seem and become a 'natural' drive -- and the air conditioning was not effective when it was hot outside.
29 September 2017
Economic and spacious carThe DROP OFF at Split. Staff at counter were good but nowhere to leave the car!! And no information or signs or staff on site at parking area to inform us! Very disappointed!!!
26 September 2017
Drop off the car, no one come,we just put the key in the mail box
18 September 2017
Service and helpfulness of the agent. Friendly and informative staff
16 September 2017
i really liked the staff, Anton was very helpful and kind. i paid for vw golf and i got opel astra, it was a good car but i wanted vw
25 August 2017
Staff were very helpful The window was difficult to see through in direct sunlight as it was smeary, which was difficult to notice until under directly sunlight, which made viability an issue
23 August 2017
no hire car car park, had to pick up and drop off on a public road.
20 August 2017
Good car and easy process No sign in airport to local Alamo
08 August 2017
Friendly staffFuel level was pretty low to start with.
03 August 2017
Staff were brilliant very helpful and keen. A very easy process and immaculate car.Instead of full for full had to fill up with what you used. Very hard to gauge so company always wins
01 August 2017
The ease of service. Friendly staff.
we unfortunately had an accident and your staff in Zagreb was extremely helpful in completing the paper work and arranging another car for us.
29 July 2017
Overall a good experience. The car we revived was better than the one I booked.Long wait a Dubrovnik airport otherwise all good.
23 July 2017
Economy on gasolineAir conditioner of the car was quite inadequate probably air filter needs to be cleaned or changed
18 July 2017
Very friendly staff and easy to drive in and outCar was not what we ordered and not full of petrol
14 July 2017
Friendliness of staff at pick up and drop off.
Car in great condition, really good, no complaints. Nothing
02 July 2017
Car upgrade was very nice, good staffThere was damage on the tire, it should have been fixed before renting the car to us.
The money for the bond was blocked on my credit card for 3 weeks
30 June 2017
Check out...nobody was receiving at the parking lit
25 June 2017
In Dubrovnik, the rental desk was easy to find. In Sarajevo, we had no clue where to return the car: no signs outside the building. You only find them once you park the car in a random parking and go looking inside the building.
18 June 2017
Friendly, helpful staff.
10 June 2017
Perfect service, thanks
30 May 2017
Fast service with very good staff.
29 May 2017
The staff were very helpful and friendlythe length of time it took to pick up the car
26 May 2017
Only half a tank of fuel and upgrade was asked for bigger depositeGood service
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