Find out what other customers think - so you can decide if Avis is the right company for you.
16 March 2020
02 March 2020
Loved that we got upgraded to a BMW and staff was friendly and helpful.Pick up took slightly longer than I’d hope but not bad at all.
04 January 2020
Car had small scratch on the windscreen
28 September 2019
Great quick service. Clean car. A few scratches on it, but they were pointed out prior to driving. No hassle whatsoever.No problems at all, very straightforward rental.
11 September 2019
ease of usenothing
12 August 2019
10 August 2019
Very basic car
31 July 2019
Upgrade because all smaller cars were hired out.Extra fuel costs because upgrade was to a 4 by .4
07 June 2019
04 January 2019
It was a nice car and good valueI reserved a five seater because we had five people but they gave me acar that had five seat belts but really only for seats. The middle seat in the back was like sitting on a hump and meant for a small child. It was very uncomfortable for the person sitting in the middle. They should not advertise that as a 5 seater because it is not.
14 September 2018
Cleanness of the carNot user friendly of GPS
14 August 2018
Friendly people. Easy to return the car
24 March 2018
Delivery driver was excellent
AnonymousRovaniemi Train Station
07 January 2018
We were given a 4x4 which is great considering the heavy snow during our rental period.
AnonymousTampere Train Station
28 November 2017
Everything was fine :
-Nice staff representatives
01 November 2017
Nice carRoad signage to find car drop off at Helsinki airport is poor.
03 September 2017
Brilliant service from the Avis Ivalo representative - very helpful indeedFinland car hire is expensive
22 August 2017
Size of the car
20 August 2017
Friendly staff at the rental counter, and good advice from the person at the car itselfAs a first time user of a hybrid car with electronic ignition, I would have liked a SIMPLE explanation on how to start the car!
A simple map of the larger Helsinki region (whole of Southern Finland?) would have helped. Something similar is sometimes given out by Hertz in the USA.
15 August 2017
Friendly staffDifficult to get in and out of drivers seat.
09 August 2017
That I hot the car I preferred, a Golf.There were no free Avis spaces when I returned the car!
09 August 2017
Good car, good service, it workedNothing
04 August 2017
Very quick and easyNothing
27 July 2017
Lady at the desk very helpful and friendlyState of the car we were given - too many scratches, cracked windscreen etc...queue at the counter very very long!!
25 July 2017
Simple & efficient & friendly service.No faults.
20 July 2017
AVIS Staff in Airport is the most Professional I have EVER, yes EVER experienced ;o) Thank You AVIS and Rentalcars. Will be back in Future ;o)Needed to fuel the car, and try to know how to use "too ultramodern" fuelling station. In Future PLE-SE invent concept, resonable to be able to return car on "whatever" fuel left empty or full. Thank You ;o)
16 July 2017
11 July 2017
friendlieness & speednothing to complain about
03 July 2017
Everything was fine.Rental prices in Helsinki during summer months are too expensive.
28 June 2017
The car was just what we wantedCruise control would have been nice
28 June 2017
Very fast pick-up & drop off.No negatives.
22 June 2017
Booth location at the airport,
quick service, especially quick return with no formalitiesno negative impression
30 May 2017
Service was fast efficient and friendly. Even if you get a car from a same group, it's not what you booked. Up grade is another mater, but just to get the "wrong" car is annoyance. You should always get upgraded if you don't get the car you booked.
15 May 2017
The glass was broken and the wheels had a loss of pressure, apparently was quite "normal", but I don't find it "normal"
12 May 2017
Great friendly and quick service, both pickup and return.
20 April 2017
We did not get Golf
07 March 2017
Kindness of the Avis TeamThe fact that we didn't get the car we had rented.
21 February 2017
got a brand new car :-)many People queuing for car pick up after plane arrival
04 February 2017
The type of car, a Skoda Yeti, was very good for the Region, the weather and road conditions as it was a 4 wheel drive.
14 November 2016
The price is reasonable.The side door was out of order after the second day.
21 March 2016
Good and fast service.
All inclusive insurance.
03 February 2016
Very friendly staff!
07 September 2015
fast pick-up and return
Cleaningness of the van
29 August 2015
Staff was very kind.
18 August 2015
Staff was very helpful and I finally got the car I booked not something similarPushing all extra insurance products
20 July 2015
very new car with under 6000 km, modern electronics, integrated navi, various possibilites to hook up tablet/mp3 etc. comfortable to drive.insufficient dashboard lighting for driving at night.
27 June 2015
Ease of picking up car.Dropping off keys to an unmanned desk.
Staff did not take walk round car when we arrived, and there was no one there to check car when we took it back.
The expensive cost of extras especially the sat nav, which we did not take due to the price.
24 February 2015
Everything worked well.Price
18 February 2015
The staff is very thoughtful. It was -18 degree outside when we arrived. The car was pre-heated and it is so helpful. One of the car doors could not close properly. There is no street directory provided.
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