Find out what other customers think - so you can decide if Hertz is the right company for you.
15 July 2018
Good condition of the car and easy to drop offExtremely long time for picking up the car.
05 July 2018
24 June 2018
23 June 2018
Very good service.
AnonymousBerlin Schoenefeld Airport
21 June 2018
Overall the car was nearly new. Ran good and quite economical.Very poor information at Tegel airport to return car back. Had to ask and go around few times before we found the under ground parking.
19 June 2018
Did Not get a Mercedes
15 June 2018
11 June 2018
All was OK.I booked Fiat 500, but had Opel Corsa.
06 June 2018
Got a Volvo V90 T5
Nice carIt took an Hour and a half to Pick up the car.
18 May 2018
Having to fill up on return. Traffic made me late so I didn’t have time.
AnonymousFrankfurt Train Station
16 May 2018
Really helpful team at the desk and no hidden extras to pay.Nothing all good.
JohnBerlin Downtown - Friedrichstrasse
12 May 2018
Only 1 person on reception when collecting the car and there was a 30 minute wait .
AnonymousBerlin Tegel Airport
30 April 2018
Ease of pick upNothing
30 April 2018
25 April 2018
Friendly Staff, car and unlimited milage
01 April 2018
Was given the option of a people carrier as the estate car requested was not available but the focus station wagon was a more comfortable ride and was just big enough
21 March 2018
Prompt and efficient staff
20 March 2018
Hertz Cars in Hamburg are always spotless with none or very little previous damage
19 March 2018
Hertz were great, exceptionally easy
18 March 2018
Clean car, friendly staffOn the last day the car was snowed in and there was no ice scraper to clear the windows (or I didn't find it).
sandraFrankfurt Hahn Airport
14 March 2018
Really helpful staff at the desk - gave me many directions and they were all correct.
Very nice contact.
IvanBerlin Tegel Airport
11 March 2018
The upgrade of the car as I got a Volvo S90 Sport design
02 March 2018
Brand new MicraThe left window was stuck by the cold
26 February 2018
I like the way rentalcars always available to help meI like everything
26 February 2018
there were a few technical problems (like trembling mirrors) that have been reported in the beginning. Otherwise everything was fine
AnonymousFrankfurt Hahn Airport
25 February 2018
The agent from Hertz was excellent!
She went out of her way to help me, she programed the free GPS in American English & put the address in. She was a blessing!
18 February 2018
Had a wonderful experience with Hertz and a Car Hire ones again.
14 February 2018
Similarity of the model with the one we chosen online
13 February 2018
27 January 2018
Good vehicle in excellent conditionWaiting time to pick up long que 1/2 desks open. Processing per person was way too long in a digital age.
20 January 2018
The staff went out of their way to ensure I picked up the car even though my baggage was delayed.The walk to the car hire car park is a bit long
07 January 2018
The staff service was great and very respectful. Car was exactly what we needed. It was comfortable and very good equipped for the snow and rain No complaints about the car. Insurance seems very high though
05 January 2018
Everything was very good, except the parking distance sensor, who was defective.
12 December 2017
The staff at the desk were very helpful and efficient
09 December 2017
Awesome Nothing at all
01 December 2017
30 November 2017
we didin't find the parking of hertz until 2 hours we arrived at the hahn airport. the park was at more than 1km, the shuttle didn't pass and we had to walk in the dark at 0°C with the snow to the airpost station to take the plane!!!
27 November 2017
27 November 2017
New clean car.They did´nt have a same car (Insignia) or similar, gave me a family mpv (Ford c-max).
27 November 2017
Easy to check in, Friendly helpful staff, Good clean car - low mileage.Long walk from terminal to car
24 November 2017
It was great that the rental company waited until my late night flight landed and served me as the last customer of the day. The car was not parked on the car park spot that I was advised. As the rental counter was already closed when I got back to the desk I then searched through the whole park house to find my rented car. The car was a completely different car park deck. Luckily a very friendly car rental rep from the Budget Car Rental that helped me.
AnonymousDessau Downtown - Mildensee
18 November 2017
At first I thought Ford Focus might be too small to our trip, but the diesel engine is strong. I like this car. No.
06 November 2017
Fantastic service my son forgot his iPhone in the car and we discovered it when er allready had checked in. I called the Hertz desk and they went straight away to check the car and called back to confirned that the phone could be picked up at the Hertz counter.
AnonymousBerlin Train Station
02 November 2017
New car, fast start and end of rental.Unexpected extra chargers like "Registration fee".
No reasonable options for reducing excess.
30 October 2017
I was given a citroen C4, that has a VERY LOW gas consumptionThe GPS was working for destinations in Austria but NOT for Germany (it was displaying only one small city Punzbrunn); at least it should be able to take me back to the Munich airport!
26 October 2017
The car was almost fresh new.Some dirt inside the car.
AnonymousBerlin Downtown - Friedrichstrasse
24 October 2017
Staff were helpful. Car was excellent.The queue for morning rental pick up went out the door. Only two people were serving at the desk (it's a small place, though).
16 October 2017
Although we booked a Peugeot station wagon, we were given a seven-seater Ford which had some body damage. It was a little bulky to fit into tight parking situations.
14 October 2017
All is good except I didn't get the car I wanted...
13 October 2017
Great car, very easy to pick up and drop off.I liked the car so much I didn't want to give it back.
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