Find out what other customers think - so you can decide if Dollar is the right company for you.
14 August 2018
Staff were efficient & courteous.I didn't get the car model I booked.
14 August 2018
Dollar is at the Hertz desk.
Get a Hertz gold card first, for priority service.
Always check the car for dents and scratches; mine had 3 small ones that they had not listed, so they were efficiently added.
I did not take added insurance and they did not try to sell it; refreshing!N/A
05 August 2018
Good car, easy drop off arrangements.The wait at Munich was excessive. More staff are needed at peak holiday times.
04 August 2018
Quick and easy no hassle
02 August 2018
Great car.Too long to pick up.
31 July 2018
Everything was so easy
26 July 2018
The que to collect the rental car was ridiculous..... my family and I waited over an hour and a half ..... completely unacceptable. I will now consider other rental companies when using Munich Airport
23 July 2018
Difficult to find re-fueling facility near Frankfurt airport...option should be given to return car empty and have re-filled at a reasonable charge.
23 July 2018
availability and price!!!
23 July 2018
Friendly and helpful staff at the counter.
Car was good and what we had booked.
Very easy drop off.
18 July 2018
Location of desk and drop off point
13 July 2018
New car was advantage The GPS in the car was a great advantage
Good fuel economy
Drop off was very efficientThe long wait at pick up
12 June 2018
StresslessThe size of the car I was given, but I understand
24 May 2018
Smooth and efficient throughout. Car was smart and as new.
08 May 2018
Great car and was quick service when collectingWhen dropping off was a bit longer as was busy, only one person seeming to do the car confirmation and another was checking could have both been dealing with a customer rather than one checking in the customer and the other checking the vehicle when busy.
01 May 2018
The gas station near the airport was blocked due to construction. Wish they had informed me. Minor oversight on their part.
25 April 2018
New and clean car, upgrade to Ford Fiesta and unlimited kilometers instead 300 km per day for free of charge. there was nobody - with who we could check car after return
17 April 2018
new car, great employees, easy to drop
AnonymousDusseldorf - Weeze Airport
03 April 2018
Pleasant and helpfull employee at the airport
13 March 2018
it was very easy to pick up and drop of and the cars are in perfect condisions.
01 January 2018
Super easy pickup/dropoff in Nuremburg Airport. Also, even though I speak German, they all spoke perfect English. Excellent service and value.
AnonymousBerlin Tegel Airport
28 December 2017
Nice car but Hertz should be more knowledge of dollars car rental procedureTurn in was confusing with no attendant. Deposit amount needs to be stated somewhere and insurance information.
02 December 2017
I like the friendly staff. I didn't dislike anything
ChristopherDusseldorf - Weeze Airport
12 November 2017
Very good service
Ma y thanks
17 October 2017
Car quality and service at deskService at the “cabin” at car park
03 October 2017
Liked the vehicle as very comfortable
and plenty of room. Very good on fuel.
02 October 2017
Professional staff.Desk is very difficult to get to from arrivals when you've never been to the airport before. Need better signs. Also, my tires were low on the car and I had to fill up the air in the tires. Need better maintenance of the vehicles for rental.
27 August 2017
Wow, what an experience. Super fast check-in and an upgrade to a C-Class convertible. I couldn't have been happier! Thanks for the great service
21 August 2017
Facilité de modifier facilement les éléments de conduite (rétros-sièges)
facillité de conduite.pas d'explications en Français dans le livre constructeur.
difficulté à trouver l'éclairage route.
10 August 2017
Counter staff (Baydar) was excellent and the car was clean and new (only 2471 km).
25 July 2017
Very nice, clean car. Desk clerk was helpful. Car was easy to find. Drop off is extremely simple.Only a minor one but the Dollar name at the desk should be more visible and look the same as the logo on your app.
25 July 2017
13 July 2017
Very good service and excellent value.
30 May 2017
Although the reservation was possible using my Visa card, at the desk it was rejected because it was labeled "electronic". I've eventually used another debit card.
25 May 2017
pickup like to be able to choose a specific car not a type.
Return was understaffed
15 May 2017
All was perfect clean car All was perfect
08 May 2017
upgrade to include Sat Nav
16 April 2017
Prize/value.The car radio was very basic. No bluetooth, f.e.
At the pick pup I hade to wait nearly an hour, due to a group with problems who arrived just before me. One service person was not enough on that ocasion.
10 April 2017
We did not get a ticket after leaving the car in the car leaving point in Dusseldorf Airport.
I think we should get some paper that states we did give back the car at that point and time
02 April 2017
Very friendly staff.
27 March 2017
Nice new Ford Kuga instead of Chevrolet Spark
27 February 2017
helpful staffinsurance surcharge a bit heavy
05 January 2017
Well it was a Brand new car. I am very satisfied. I'll book with you by the next opportunity, for sure.
17 December 2016
Returning the car was far easier than expected and the young lady who was waiting for me was very helpful.
AnonymousBerlin Schoenefeld Airport
04 November 2016
WilfredDusseldorf - Weeze Airport
24 October 2016
11 October 2016
AnonymousStuttgart Train Station
07 July 2016
Easy booking, great service, great carDifficult to navigate into train station to return the car
01 July 2016
it was good that the rep's English was better than my German!!I've never driven a car with a start button before and took a while to understand the handbook :)
AnonymousFrankfurt Hahn Airport
09 May 2016
Guy serving was very helpful, upgrade was unexpected and great to get an auto with satnavMy fault but should have got a more powerful car for the autobahn!
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