Find out what other customers think - so you can decide if Hertz is the right company for you.
14 August 2018
Extremely helpful and courteous staff, very efficient and would definitely use again. N/A
22 May 2018
The drop off instructions were not clear
29 January 2018
Good location, very helpful staffCar was a bit basic, no parking sensors or automtic lights
14 January 2018
Hertz desk was quite free compared with othersHad a little wait outside for the car but no big deal
13 December 2017
in car was smell of cigarets
10 October 2017
The staff at pickup and drop-off were friendly and helpful. They explained everything in clear details.
20 August 2017
no rush it Hertz counter.
Car is a little far distance and also rental desk for rental cars in Vienna airport.
09 August 2017
Good for moneyFriendly during pick up, neutral during drop off
15 July 2017
Ease of accessNil
12 July 2017
Good service very professional
10 July 2017
nice carcould find anyone for over an hour to had keys back to
02 July 2017
Ease of picking up the car once I had found the rental place.
Lovely car but not what I requested - specifically ordered a hatchback but got a saloon carSpecifically ordered a hatchback - car I had was lovely but wasn't as ordered or "similar"
28 June 2017
the carthe staff wasn't too friendly at first but warmed up over time
17 May 2017
All good Nothing
03 January 2017
No reverse camera
21 November 2016
Quickness,no queueNo route planner
No Map at counter--went to another one and got one for me
09 July 2016
Easy proces to pick up the car
30 May 2016
Thanks for the great service!Like everything!
28 April 2016
easy and fast administration, the trip was comfortable
02 April 2016
Awesome carRental desk was a bit slow
06 February 2016
A bit expensive for the size.
18 January 2016
Friendly, helpful staff. Ended up with better car than expected. Nothing
03 January 2016
Your staff was friendly, and eager to help, and provided a good upgrade. Very satisfied.
26 October 2015
I ordered a compact car and was upgraded to a 4x4
27 September 2015
Nice car Car was parked in the street across a busy road and we had to wander up and down trying to find it in the rain
23 September 2015
staff were very accommodatingnothing
14 September 2015
very helpful staff, excellent condition carwas told that the toll roads were paid for but they weren't
03 September 2015
The car was very clean and the staff helpful and efficient preparing the rental paperworkfinding the car hire desk and even worse the car in the car park was a significant negative experience. Vienna is very confusing for rental pickup, there should be more help and a lot more informations and signs.
01 August 2015
The man who served me was great, very kind and helpfulA small car like the one I rented should be cheaper
23 July 2015
The whole service and the car.
09 March 2015
Sat. Nav (GPS) included and able to change Language to English.
Toll charges pre-paid.
09 January 2015
The Hertz counter staff were busy but very efficient, very patient and very client focussed - both at pick-up and drop-off. Our upgraded car was perfect for the trip we planned - very comfortable for 3 adults in snowy conditions. We would like to commend your trainee, Florian Tiefenthaler who processed our booking for the pick-up and drop-off for his thoroughness and professionalism.
10 December 2014
helpful staff, excellent location, good value of such a nice car.
01 December 2014
The frindliness of the staff
11 November 2014
It was really great because Hertz change a class of our rental car for some reason, and we rent a bmv! This car was really smart :-)
30 September 2014
I got a BMW 1series.When I picked the car up, it was clear that someone had been smoking inside the car. As a non smoker, I didn't like that at all.
24 September 2014
Downtown location efficient friendly staffAll cars should come with a gps inclusive this wasnt installed on the vehicle I rented. Very difficult navigating out of Vienna.
02 September 2014
Excellent,efficient and timesaving! Thank you
23 August 2014
Cleanliness,ease of driving and fuel economy of Fiat 500The extra charge for returning the "Navigator" GARMAN to Salzburg.
10 August 2014
Staff were very efficient and friendly in both pick-up (Vienna) and drop-off (Munich) locations. They are to be commended.
Car was excellent and in fantastic condition.Car rental desk location in Vienna airport was a fair distance from the arrivals terminal.
27 July 2014
only one assistant at the hertz desk while all others 2 or 3, so more than 1 hour delay to pick up the car
08 July 2014
Great service. Car in immaculate condition. Will definitely use again.
01 July 2014
Efficiency, convenience and easiness. Thank you and wish you all the best!
23 June 2014
They offered a better car for the same price.The car wasn't full of gas. However they claimed the car had been full and just the fuel gauge wasn't working properly, but anyway it was problematic.
22 June 2014
Counter staff were quick and efficient. I was a little nervous when they said that the car was parked on the street and that when I returned the car I would need to park it on the street in downtown Vienna, but it was easy to find the car, and I was simply able to leave it there until I actually needed it, which was very helpful, parking was free in Vienna (the car had a parkpickerl)they upgraded us into a nifty 4x4 skoda wagon, and the car was quite new (just 10K KMs on the clock). Parking upon return was not bad and their counter staff quickly checked the car and presented me with my receipt.Really nothing much not to like.
18 June 2014
Efficient vehicle drop off. Clear explanation of insurance cover.Rubbish left in car from previous occupant. Queue when picked up car at Salzburg airport - had to wait ~ 20 minutes.
20 May 2014
brand new car with good features
29 April 2014
25 April 2014
The stuff is well prepared and the process of taking the car from the airport took me just a little time.I askef for a compact car in order to get to Munich by car. They gave me a Fiat 500L, a nightmare to run on the highway. It is unconfortable and for all the passengers, so driving it for more than 4-5 hours was like a total nightmere. Next time I will not accept this kind of car.
21 April 2014
The car and the service were great The location at Kärntner ring is difficult in terms of finding parking space
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