Find out what other customers think - so you can decide if Hertz is the right company for you.
12 October 2019
Service, quality and condition of car.Having never driven a Kuga it would have been useful to have had a representative talk me through some of its features. In particular I struggled with the key, the locking system and the handbrake. At the least it would have been helpful to have had access to a handbook.
Also it was confusing find the return drop-off point.
28 August 2019
Nice car. New very clean Nothing
28 August 2019
Nice clean car inside and out. No pressure from staff to purchase insurance so made the experience nice and easy :)
AnonymousVienna Train Station
26 August 2019
Easy dealDropping off was not as easy
16 August 2019
I loved the car and how quick the service wasN/a
13 July 2019
Friendly staff and helpful.Waiting too long when I picked up my car.
24 February 2019
Good car and service Long walk to counters both pick up and drop off
01 November 2018
Drop off locations should be pre-saved in the navigator.
14 August 2018
Extremely helpful and courteous staff, very efficient and would definitely use again. N/A
22 May 2018
The drop off instructions were not clear
29 January 2018
Good location, very helpful staffCar was a bit basic, no parking sensors or automtic lights
14 January 2018
Hertz desk was quite free compared with othersHad a little wait outside for the car but no big deal
13 December 2017
in car was smell of cigarets
10 October 2017
The staff at pickup and drop-off were friendly and helpful. They explained everything in clear details.
20 August 2017
no rush it Hertz counter.
Car is a little far distance and also rental desk for rental cars in Vienna airport.
09 August 2017
Good for moneyFriendly during pick up, neutral during drop off
15 July 2017
Ease of accessNil
12 July 2017
Good service very professional
10 July 2017
nice carcould find anyone for over an hour to had keys back to
02 July 2017
Ease of picking up the car once I had found the rental place.
Lovely car but not what I requested - specifically ordered a hatchback but got a saloon carSpecifically ordered a hatchback - car I had was lovely but wasn't as ordered or "similar"
28 June 2017
the carthe staff wasn't too friendly at first but warmed up over time
17 May 2017
All good Nothing
03 January 2017
No reverse camera
21 November 2016
Quickness,no queueNo route planner
No Map at counter--went to another one and got one for me
09 July 2016
Easy proces to pick up the car
30 May 2016
Thanks for the great service!Like everything!
28 April 2016
easy and fast administration, the trip was comfortable
02 April 2016
Awesome carRental desk was a bit slow
06 February 2016
A bit expensive for the size.
18 January 2016
Friendly, helpful staff. Ended up with better car than expected. Nothing
03 January 2016
Your staff was friendly, and eager to help, and provided a good upgrade. Very satisfied.
26 October 2015
I ordered a compact car and was upgraded to a 4x4
27 September 2015
Nice car Car was parked in the street across a busy road and we had to wander up and down trying to find it in the rain
23 September 2015
staff were very accommodatingnothing
14 September 2015
very helpful staff, excellent condition carwas told that the toll roads were paid for but they weren't
03 September 2015
The car was very clean and the staff helpful and efficient preparing the rental paperworkfinding the car hire desk and even worse the car in the car park was a significant negative experience. Vienna is very confusing for rental pickup, there should be more help and a lot more informations and signs.
01 August 2015
The man who served me was great, very kind and helpfulA small car like the one I rented should be cheaper
23 July 2015
The whole service and the car.
09 March 2015
Sat. Nav (GPS) included and able to change Language to English.
Toll charges pre-paid.
09 January 2015
The Hertz counter staff were busy but very efficient, very patient and very client focussed - both at pick-up and drop-off. Our upgraded car was perfect for the trip we planned - very comfortable for 3 adults in snowy conditions. We would like to commend your trainee, Florian Tiefenthaler who processed our booking for the pick-up and drop-off for his thoroughness and professionalism.
10 December 2014
helpful staff, excellent location, good value of such a nice car.
01 December 2014
The frindliness of the staff
11 November 2014
It was really great because Hertz change a class of our rental car for some reason, and we rent a bmv! This car was really smart :-)
30 September 2014
I got a BMW 1series.When I picked the car up, it was clear that someone had been smoking inside the car. As a non smoker, I didn't like that at all.
24 September 2014
Downtown location efficient friendly staffAll cars should come with a gps inclusive this wasnt installed on the vehicle I rented. Very difficult navigating out of Vienna.
02 September 2014
Excellent,efficient and timesaving! Thank you
23 August 2014
Cleanliness,ease of driving and fuel economy of Fiat 500The extra charge for returning the "Navigator" GARMAN to Salzburg.
10 August 2014
Staff were very efficient and friendly in both pick-up (Vienna) and drop-off (Munich) locations. They are to be commended.
Car was excellent and in fantastic condition.Car rental desk location in Vienna airport was a fair distance from the arrivals terminal.
27 July 2014
only one assistant at the hertz desk while all others 2 or 3, so more than 1 hour delay to pick up the car
08 July 2014
Great service. Car in immaculate condition. Will definitely use again.
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