Find out what other customers think - so you can decide if Dollar is the right company for you.
30 July 2018
Good car efficient and friendly servicerental location drop off is not clearly signed from road
06 July 2018
The front desk person we got was first class Excellent
05 July 2018
Very professional and friendly staff
Thank you will use Rentalcars again Nothing
01 June 2018
The lady at the desk was very helpful.The wait following arrival at Pisa was longer than we would have liked.
25 May 2018
All OK and efficientNo dislikes
24 May 2018
Car received was better, than ordered. New, comfortable.Big queue at the counter.
23 May 2018
a very good car for a very good price!
22 May 2018
ServiceTransfer was not clear when booking ie needed the courtesy bus
17 May 2018
good value was all good
12 May 2018
But all very easy. Great service. XHad to leave keys I a drop box as no one there which is a slight worry prefer gave to face contact. But all very easy. Great service. X
22 April 2018
Very efficient and helpful staff. I would definitely use Dollar againNil
13 April 2018
Quick simple and hassle freeNone
12 April 2018
09 April 2018
The overall process from beginning to end was excellent. The car was in very good condition,and was very comfortable.I have really nothing to be critical of.
07 February 2018
There was an issue with the steering of the van. It vibrated a lot when on the motorway.
06 September 2017
Very clean car, suited perfectly to what we wanted it for - but see cons in next box.When will Italian renters offer automatic gears in smaller cars? After years of driving automatics in the UK - and routinely on all sizes of rental cars in the USA - I'm not used to declutching; on this particular model my feet seemed to be too big to engage reliably with the clutch pedal; and I'm left-handed so gear-shifting not intuitive.
23 August 2017
fast service,friendly good English ,help fulldifficult to find,but ok
22 August 2017
The Hertz representative dealing on behalf of Thrifty was very persistent in trying to sell excess insurance at the desk. This was very confusing as I had already taken out insurance through Dollar. I think the question of insurance cover should be made more clear.
12 July 2017
Very happy with the booking process, the collection and return and the actual car. Also, good value for money. No issues
03 July 2017
Got car model we ordered and good counter serviceCar was dusty and streaked and not well washed. Staff at pick up did not know how to sink my phone.
18 June 2017
Ease of pick up and dropping offInside car was extremely dusty. Mirrors dirty, no water in screen wash bottle.
17 June 2017
I was a bit confused about the immediate charge at booking...but it wasn't a problem,even when we made a minor change.
08 June 2017
No queue at counter, clarity of rental agreement, no heavy sales push for optional extras, good value for moneyCar was very dirty outside and no windscreen washer fluid to clean the dirty windscreen
31 May 2017
Comfortable and lots of spaceNothing
12 April 2017
Better signage to help find desk required
12 April 2017
Helpful staff at Hertz.In fact Hertz supplied the car, not Dollar.
Insurance is very expensive. Better to buy this in UK.
03 March 2017
Everyone was greatHad to wait over 30 minutes after completing the paperwork to collect the car
12 October 2016
car was a smart vehicle, handled excellently.
31 July 2016
Once we discovered who we were actually dealing with, it all went very smoothly.Had to discover from "small print" that Dollar rentals actually provided by Hertz. Could have had clearer instructions as to how you get to the rental lot.
24 May 2016
The car was very clean and in a perfect condition. No complain.
13 May 2016
The car was clean and very new. I enjoyed it. Really No complaints.
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