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Europcar Reviews Exeter

Read 50 customer reviews on Europcar in Exeter and find the best car hire deals guaranteed

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May 10, 2018
The personal touch on dropping keys off.
December 30, 2017
Nice,polite staff. Clean, comfortable car.
December 18, 2017
Wind screen wipers did not work properly. No spray. Right wiper clunky, made loud noise
RussellSeptember 20, 2017
Nice clean car
JuneAugust 26, 2017
Ease of returning the car I have recommended my daughter Gail Smaniotto to use your service and she has already booked
Having to wait when collecting the car as it needed 2 new tyres
August 24, 2017
Very good car, ti was almost new
SidneyAugust 23, 2017
the same service as I have experienced in the past
MariaAugust 5, 2017
New model car, very comfortable and quiet , being hybrid was very economical
Position of sat nav made it very difficult for driver to be able to read , also screen very reflective which also made it difficult to read
L.July 15, 2017
Nice car
I wanted the Octavia because of best back seat leg room, but the Mokka was fine too.
williamJuly 14, 2017
Everything went well - a good experience
GlynnJune 30, 2017
June 11, 2017
Good for the purpose for which we wanted it. That is Local runabout
Would have preferred an automatic with GPS - we got lost when we chose to return the car to Gloucester.
June 3, 2017
The staff were brilliant. My husband is a wheelchair user they took parcel shelf out for me and allowed me to return car to short stay car park instead of the long journey from other side of main road.
Didn't get car I picket-- I New it would hold wheelchair. I had to take wheel off each time of use. Suggestion would be have link in booking for specific needs of users. I don't like driving lg cars in lanes.
CarolMay 31, 2017
Lovely clean car and friendly staff.
Need more bays at the airport :)
May 26, 2017
Not enough information given initially. The instructions were in the sun visor and not discovered until the last day - the staff did not indicate that there were instructions with the car . I was looking for them in the glove box as this would have been logical.
TolaniMay 4, 2017
Friendly staff as a repeat customer
Price could come down a bit.
April 20, 2017
Car changed without fuss when we advised was unsuitable
ShaunApril 11, 2017
Staff very helpful
February 26, 2017
Excellent service and a lovely car.
Nothing it was all good
GRAHAMDecember 29, 2016
You can drop off car at night and post keys and park car after hours. Not all car hire places offer this good service. Staff are friendly. Have used this company a lot.
Getting there if you don't have car can be difficult but there is a bus service from centre of Exeter
September 24, 2016
Upgrade given - infiniti Q30. Nearly new with sat navigation, parking sensors and rear camera. Easy to drive and very like my own car. Good and helpful explanations of controls on picking the car up. Staff let us leave our bags for a few hours after drop off so we could go into Exeter as our flight was not for several hours.
September 19, 2016
Lovely car with great extras
Distance of the car park from the rental desk
JohnAugust 28, 2016
The experience was as expected. The upgrade to automatic put me in a car I was most familiar with.
The vehicle was a little longer than the one ordered which caused a few problems in the accommodation we had. I haven't checked the bank account to see if the security deposit was returned. Assuming that was ok there was nothing not to like.
StuartAugust 11, 2016
Everything about the car and the service
Having to hand the car back!
LeeJuly 25, 2016
Efficient and friendly staff
rayJuly 15, 2016
Just about everything.
Finding and walk to the car park.
July 10, 2016
Excellent service
Nothing to complain about
HughJuly 2, 2016
Enjoyed the car, and the person in Exeter was really helpful
The guys in Bath did not say anything: men of few words. Unsure of what to expect in terms of deposit release plus.
StephenApril 25, 2016
Staff were extremely helpful.
Not all damage on the car was recorded however a member of staff happened to be at the parking lot was able to sign off the non recorded damage.
PatrickApril 16, 2016
The drop off arrangements I had a passenger who was what restricted in her movements and a certain amount of inconvenience was experienced
January 27, 2016
Very very helpful staff member, Mr Martin. The upgraded car was a real treat.
January 3, 2016
car was clean and new
Didn't get the car model that I originally booked. Drop off was waiting in line for 10 mins for a 30sec key drop
December 29, 2015
Competent and efficient
No user manual to be found in the car
October 1, 2015
Ease of hire
ShaneSeptember 24, 2015
Friendly and professional service. The Car was nearly new and very cost effective.
MartinSeptember 20, 2015
Friendly efficient staff. No pressure sales. Free upgrade
The walk to the car park at Exeter airport is a minor hassle with bags. No europcar rep in car park. But no problem.
BernardSeptember 11, 2015
The car was supplied with an owner/driver manual, which doesn't always happen. This is quite essential with a modern gadget-ridden vehicle.
August 30, 2015
Vehicle europcar rental desk very helpful indeed. Liked fact car was reasonably small as this was ideal for small narrow country lanes of Devon
Car very weak going up and down hills and loads of log gear driving had to be used which meant we used up more fuel.
KerryAugust 11, 2015
Honest staff worked hard to explain its better to go direct with them to avoid the waivers that rental cars don't actually cover,this wasn't clear on the booking online so I was grateful to the counter staff
The fact I'd gone through a third party broker without really understanding -the waiver charges are a joke but luckily I got mine refunded and bought direct at the desk
DarrenJuly 31, 2015
Very helpful
WilliamJuly 22, 2015
A clean. comfortable car.
There were no printed instructions and the display had been set for German occupants. It took a while to find the English format. This posed particular problems at first because the handbrake system was unfamiliar.
July 4, 2015
Good near new car good service easy to get to location.
July 1, 2015
Great service
June 30, 2015
Close to home for pick up
Unclear signs to find the desk
StephenJune 21, 2015
The location where the car was parked was quite a distance from the office. Thankfully it wasn't raining otherwise we would have been quite wet.
June 15, 2015
Drop off at Bristol was very easy.
Lack of any warning triangle or similar safety minded equipment in the event of a breakdown or punctures.
June 3, 2015
Good car and great service from the staff.
I have nominated the overall value for money as average. However this is really only due to the fact that I picked the car up at Exeter Airport and returned it to Birmingham Airport and therefore had to pay a surcharge which practically doubled the whole cost of the hire car.
May 31, 2015
Condition of car
Lack of instructions regarding some controls specifically cruise control (or speed limiting!).
May 26, 2015
Friendly, customer-oriented service
Directions to parking lot could have been better as a 'D&E' section exists in the 'employee' parking lot as well as in the hirecar parking lot. Perhaps I didn't hear 'over the road'!
May 22, 2015
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Europcar Rating
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7.8 / 10
250+ ratings


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