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Ratings for InterRent in Marseille
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the InterRent rental desk or representative
Reviews of InterRent in Marseille
Real customer reviews
Find out what other customers think - so you can decide if InterRent is the right company for you.
23 June 2020
The manager was very courteous and helpful, he even remembered me when I returned the car. He's a great person. The car was brand new. Dropping off the car was very quick, but I had to wait in line for a while, until the manager called for people returning a car.
14 January 2020
car with Android Autocar's infotainment was set to Turkish - very difficult to find the setting in the vehicle's menu
21 October 2019
The price was good which tempted me to book. When I got to the counter I found the staff very helpful and the car easy to find.There was a long queue. The guy at the door gives you a ticket with a number on. Good job it was nice and sunny as there would not have been room for everyone to shelter inside with all their luggage if it had been raining.
The instruction of how to find Goldcar was wrong. The office is opposite Terminal 1 across the car park with all the others.
10 September 2019
Staff helpful, good value. Waiting time to get a car. Had to queue outside in the heat for approx 1 hour. This location is seriously understaffed.
15 May 2019
The staff was very friendly.
19 October 2018
Value for moneyLong queues at pick-up
08 October 2018
I did not get the car i booked
07 October 2018
Le serviceLe réservoir il ni pa plein
03 October 2018
cleaness of car when pick up
12 September 2018
Good car at a great priceTook too long to pick-up car.
11 September 2018
The car provided was fine and more than suitable for my requirements.The collection was troublesome and took a long time. The car was not as clean as it should be. It had not been cleaned
23 July 2018
The car had many dents and the wing mirror case was missing.
10 April 2018
There were additional damages of the car at the pick up which were not recorded.. I had to report them and this actually delayed the actual pick up.
08 April 2018
the reception said we had ordered 2 cars, but we had only ordered one.Marseille Airport is not an easy Airport to get out off when trying to get to towns along the South of France, we wanted to get to Le Lavendou, but the reception were unable to supply a Map, even a Xerox one to get on the correct road, they did advise us of the roads to take. On the return it was a disaster following the Autorout signs.
17 March 2018
PriceVery slow service at pickup.
18 December 2017
Very helpful staffNone
07 December 2017
Nice and kind personnel
PriceInchecking desk far from arrival, car on the backyard
30 November 2017
Car hire was not expensive.The rental agreement showed some scratches etc to the bodywork. The rep said that if there were others I should take photos and send these to them (which I did). There were many more scratches, and the exterior of the car was not very clean - I would have preferred to look over the car with a rep and agree the condition.
23 October 2017
Clean carDamage on car not clearly marked so I had to go back to the rental office to make sure it was noted.
20 October 2017
Low priceCar was clean except front screen from inside.... Spent whole pack of paper wipes to clean it
10 October 2017
Proximity to terminalWait for collection initially. Nearby companies appeared to process collection much faster
No screen wash in car!
07 October 2017
We were lucky in getting to the office at a good time. Quite a few people arrived just after us, and I suspect that they would have been waiting much longer, with only two staff on the desk.
01 October 2017
Helpfulness of the representative Being asked to pay for cleaning the car
16 September 2017
Only 1 person on the counter so had to wait
08 September 2017
22 August 2017
Cheap car hire Personnel could have been a. It friendlier
16 August 2017
Simple service, good pricescratches on the car from previous use that weren't recorded in the contract
09 August 2017
Clean car - quick service
03 August 2017
30 July 2017
Effiency to pick up the carExtras. Cleaning car. The car with scratches on it.
23 July 2017
Excellent staff, very helpful and patient. Long wait but this is because of volume of customers, other rental companies were in similar position.
17 July 2017
It was fun. Overcharged for cleaning. Could have had it done for a 1/3 of the price.
There were quite a few knocks and bruises on the car.
No instruction on features
10 July 2017
30 June 2017
the time to pick up the car it was too long !
23 June 2017
Staff very friendly and explained all details of the hire,It took too long to pick up the car, an hour to wait, not much fun especially with a toddler!!
15 June 2017
Fast pick upNothing
14 June 2017
Very easy pick up and drop off. Good price. Very friendly and helpful counter staff in Marseille.Being charged extra to clean the car - this should be included in the quoted price.
25 May 2017
Clean and new carAdditional fee to clean the car. Wasn't made clear at the point of booking. I've never had to pay for cleaning before.
08 May 2017
Car in mint condition,
Overall perfect.Unable to find the rental desk as fast as I wanted, it took me 10 min to find it since I stepped out of the airport.
30 April 2017
The lady on the desk was very pleasant. We had to clean the car, but this condition - new to me - was clearly explained, and there were no problems when we returned it, clean and fully fuelled.
11 April 2017
slow service at pickup
21 December 2016
Efficient, friendly.Car a little battered - but it really didn't matter.
13 December 2016
Size of car for two people for short trip.
Condition of car.Not applicable - we asked for this model.
09 December 2016
Low season easy pick upHigh season up to 1/2 hour wait to pick up car
19 November 2016
The car was not parked in the space I was told it would be in - there was another identical one there, so I spent several minutes trying to work out why the hell I could not turn the key in the ignition. Then had to move all my stuff out of the car in space J2, and reload it in to the car in space J13. Guess I should have checked the reg. No.
15 October 2016
Care and attention of the counter staff, very friendly and pleasant, and the same at the drop off time. Thank you very much.
06 October 2016
Ease of finding interent office
Prompt return of carTime it took to get the car
25 August 2016
Very good car with good employeesThere damage on the back right fender that was not on the contract. Also the tank was 3/4 full. I reported this and was mentioned. It would be better if these things were checked before hand since not everyone checks the car especially when there was a 2 hour delay in flight.
11 August 2016
Staff very competent and helpfulfuel level not correct in contract.
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