Skip navigation links
 English
  My Booking
Close
Forgot your booking reference?

Enter your email address and we will send your reference number to this address.

Email sent.

Your booking reference has been emailed to you.

Reference number not found

We have been unable to locate a current booking using this email address. Please Contact Us using this link

Re-enter email address.

Firefly in Marseille

Find great prices with Firefly in Marseille, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Pick-up Date:
Time:
Drop-off Date:
Time:
Driver aged between 30 – 65?
Driver has a valid driving licence issued by The People's Republic of China (Mainland)
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support

Ratings:2,000+

6.9

Why use Firefly?

  • Dropping a car off with Firefly in Marseille is quick and easy
  • We work hard to find you the best prices - book with us and get the best price on a Firefly rental in Marseille, guaranteed.
  • Book Firefly car hire in Marseille through Rentalcars.com and you can amend your booking for free.

Ratings for Firefly in Marseille

Ratings

  • Overall value for money of your vehicle hire

    6.7
  • Helpfulness of the counter staff

    6.5
  • Time it took to collect your vehicle

    7.1
  • Time it took to drop off your vehicle

    8.5
  • Cleanliness of the vehicle

    7.0
  • Overall condition of the vehicle

    6.8
  • Ease of locating the Firefly rental desk or representative

    6.7
-

Reviews of Firefly in Marseille

Real customer reviews

Find out what other customers think - so you can decide if Firefly is the right company for you.

Anonymous Marseille Airport 08 December 2019
Very good service. Nothing
9.2
Anonymous Marseille Airport 08 October 2019
Ease of booking, clean and tidy vehicle, helpful and friendly staff and value. I liked it all!
8.2
Anonymous Marseille Airport 21 September 2019
Kangoo Renault is excellent choice for the Provence environment Please do not smoke in the cars rented Put an advice in the car Add a parking disk
8.4
Anonymous Marseille Airport 12 September 2019
Great value for money. Quick and helpful staff. Downside: The car's interior was dirty when we picked it up.
8.0
Anonymous Marseille Airport 09 September 2019
Good modern car. I didn’t like having to take pictures of any existing damage to car so we asked a member of staff to do this for us.
8.4
Anonymous Marseille Airport 30 August 2019
The car was clean and of good spec The inability to return the car outside of office hours
7.0
Anonymous Marseille Airport 26 August 2019
They did not inform us we needed a petrol receipt from the garage we filled up in. They should tell you this when you pick up the car.
7.4
Anonymous Marseille Airport 25 August 2019
Nice car. Clean and drove well Good car but it wasnt the luggage size we booked
6.4
Anonymous Marseille Airport 21 August 2019
Excellent friendly service
8.8
Anonymous Marseille Airport 07 August 2019
Better car than expected. Easy collection and drop off. Nothing.
7.6
Anonymous Marseille Airport 24 July 2019
There was a issue about insurance, but your staff was prompt. I am happy about that.
7.2
Anonymous Marseille Airport 22 July 2019
Very kind staff and very good car conditions. Many thanks
9.2
Anonymous Marseille Airport 11 July 2019
No staff at the office at 9am despite the notice saying they open at 830am. A fellow customer had to show us where to drop the keys as we risked missing our flight. Highly despicable!!
5.6
Anonymous Marseille Airport 06 July 2019
Very helpful and friendly staff.
9.2
Anonymous Marseille Airport 27 June 2019
I got a good car, the guy that served me was very good and helpful, no pushing to by extra cover. On the return, one person doing check outs and returns, waited 30 minutes in 38 degrees to return car. Although booked full to full only noticed only 3/4 full on pick up. Returned full to avoid problems.
8.6
Anonymous Marseille Airport 27 June 2019
The fact the car was white, particularly as it was a hot period The car was not clean externally and more important the windscreen wash was empty.
6.4
Anonymous Marseille Airport 16 June 2019
Excellent friendly staff. Very efficient quick service.
9.8
Anonymous Marseille Airport 04 June 2019
Very clean and easy to drive The car was making a rattling sound, probably from a previous damage. But it was still safe to drive and I didn't have any problems.
9.2
Anonymous Marseille Airport 01 June 2019
Very nice man at the firefly office. Thank you.
8.0
Anonymous Marseille Airport 16 May 2019
Staff very helpful.
9.0
Anonymous Marseille Airport 08 April 2019
We were offered a brand new car which of course gives great confidence that there will be no possible damage on the vehicle that could later be challenged. The Firefly offices were quite a way from Terminal 2 at Marseille - and then they were closed for renovations so we had to track them down in the Hertz offices
8.2
Anonymous Marseille Airport 05 April 2019
No hard sell of extras
8.2
Anonymous Marseille Airport 04 February 2019
Easy pass pick up No commentary
7.2
Anonymous Marseille Airport 02 January 2019
Good value for money. Car smelled strongly of cigarette smoke. Had to sign off on the damages prior to the lady inspecting it - left me uneasy.
6.4
Anonymous Marseille Airport 02 January 2019
Airport premium, daily rates in france are higher than most EU countries
6.4
Anonymous Marseille Airport 21 December 2018
Quick and easy, good staff None
9.0
Anonymous Marseille Airport 03 December 2018
Clear instructions from the staff. Polite and efficient. Car was fine technically, but the radio did not work.
9.2
Anonymous Marseille Airport 01 December 2018
Very good Nothing
8.8
Anonymous Marseille Airport 11 November 2018
Staff, clean cars
9.8
Anonymous Marseille Airport 29 October 2018
Staff at firefly always quick and efficient. Nothing
9.2
Anonymous Marseille Airport 24 September 2018
Helpful friendly staff Car was fine Very quick drop off Slow collection - there was a queue of people waiting to collect and only one person on duty
8.6
Anonymous Marseille Airport 12 September 2018
Friendly and efficient staff. There were few vehicle options left. Friends got upgraded cars for free. I did not.
8.6
Anonymous Marseille Airport 12 September 2018
The way the Firefly staff dealt with my hire.Very polite and their English was excellent. The car had quite a few bumps and scratches. the built in navigation systems wasn't working so they gave me a "Tom Tom" type device to use instead.
7.8
Anonymous Marseille Airport 12 September 2018
Price and good car Slow
6.8
Anonymous Marseille Airport 10 September 2018
Damaged the car and firefly was very transparent and helpful. Car transmission felt a bit clunky
8.0
Anonymous Marseille Airport 06 September 2018
Helpful and efficient
8.6
Anonymous Marseille Airport 30 August 2018
Comfortable economic car Seriously underpowered engine Poor GPS
6.0
Anonymous Marseille Airport 28 August 2018
Such quick service at Firefly - no queue. Awesome. Couldn't find the desk!
7.6
Anonymous Marseille Airport 27 August 2018
Staff good and efficient
7.6
Anonymous Marseille Airport 11 August 2018
Good and efficient service at both collect and pick up. Clarity on hire terms was well explained. Easy to locate on site. In all honesty I had never heard of Firefly beforehand and it is definitely a company i would use again. None
8.2
Anonymous Marseille Airport 28 July 2018
The amount I payed for fuel fees was, in my opinion esagerate.
7.4
Anonymous Marseille Airport 22 July 2018
Good location of office near terminals It wasn’t made clear that the refuelling has to be within 15km of office. It was difficult to top up, as it was already quite full. The car also had some significant damage which affected the tracking and made it quite loud at times.
5.6
Anonymous Marseille Airport 28 June 2018
windscreen wiper was empty
6.6
Guido Marseille Airport 18 May 2018
Friendly staff. none
8.8
Anonymous Marseille Airport 20 March 2018
The price How long it takes to pick up en drop the car. It must be possible to do this quicker!
6.6
Isabelle Marseille Airport 06 November 2017
Very friendly lady on the desk. The walk to the terminal. Thankfully the lady on the desk pointed out a shortcut!
7.6
Alain Marseille Airport 04 October 2017
The person who did the return process was really helpful. She demonstrated kindness and high level of profesionalism
9.4
John Marseille Airport 24 September 2017
Time taken to pick and drop off the car Probably not the most fuel efficient model I should have chosen
9.6
Jonathan Marseille Airport 23 September 2017
Easy to find and quick counter service Car was in very poor condition nearly every body panel was damaged as were the wheels. And at least 5 areas of damage had not been recorded on collection which I then flagged up to the car hire company. They without question added the damage I found on collection. In fairness the counter staff did say the body work was in poor condition
6.0
Stephen Marseille Airport 17 September 2017
Very friendly and straight forward experience. Nothing to say
8.4
Previous Next

Top companies in Marseille

Firefly isn't in the top 5

1 Sixt car hire - Rentalcars.com 8.7 Ratings: 1,371
2 Thrifty car hire - Rentalcars.com 8.3 Ratings: 1,020
3 Enterprise car hire - Rentalcars.com 8.3 Ratings: 528
4 Alamo car hire - Rentalcars.com 8.2 Ratings: 2,114
5 Hertz car hire - Rentalcars.com 8.1 Ratings: 1,328
See all companies in Marseille

Chat

What would you like to chat about?