Find out what other customers think - so you can decide if Budget is the right company for you.
15 June 2018
Good clean car that was not very old.
06 June 2018
Waiting time was excessive
06 June 2018
verythinkthe gas station at the aerport was close
15 May 2018
15 May 2018
Very nice and helpfull staff at pick-up and drop off
03 April 2018
car: good and clean car, perfect size
staff: very friendly and nice, helpfulit took too long to get the car: huge queue and not enough people // the fact that we need to give our address on the website then at the counter (couldn't it be streamlined?)
10 December 2017
The whole expirience!
Staff incredibly helpful!-
14 October 2017
There were many scratches and defecfs arou d the car
30 September 2017
Long queue and not enough staff at the desk on pick up
27 September 2017
Good service but I wonder why I had to fill in forms at the Budget desk again. Most of the info I already filled in when I booked the car via Internet portal.
Solving this will save a lot of time for your staff and for us clients
15 September 2017
I was very impressed with the Peugeot 3008.The car's body was in very poor shape. It had many scratches and dents.
30 August 2017
Service at counter with excellent English for a customer who does not speak French.They said they could not do our pre-booked car with a sat-nav (GPS) so had to get the offered upgrade. They could not get the sat-nav to talk for over an hour!!!
26 August 2017
Very efficient and friendly.It was all fine.
22 July 2017
Excellent car at a very good price. Very helpful counter staff. Return of car couldn't have been easier.Length of time it took to pick up car, considering two people in front, it took nearly an hour.
18 July 2017
Easy booking n excellent car clean and no damage in fact it had only done 1500 miles ....The walk with cases to the pick up desk but that's Marseille airport not the car rental fault..
16 July 2017
Good reception from staff. Found car with ease and enjoyed the upgrade.Very crowded in the office and unclear as to how to return car. Onced I was aware of procedure was very impressed by staff attitude.
10 July 2017
. car was perfect for 4 adults (two couples)
. decent full economy
. built-in GPS. car was very dirty inside
. bad tyres
. temperamental gearbox
07 July 2017
friendliness of staffnothing
01 July 2017
All good this tripOn other trips some companies are very slow at the counter and waiting eg 30 mins is too long. Also some companies expect you to clean the car inside or there will be a charge at return.
23 June 2017
Friendliness of staff and ease of collection/drop-offDelay in collecting car
03 June 2017
Great car, easy to drop off, lovely to use. Good price.The time it took to pick it up- 1 hour 15 minutes, this was not a good start to the holiday with 3 young children.
22 May 2017
Car was excellent.Time to pick up.
21 December 2016
Quick service.Exterior of the car had quite a lot of superficial damage but that didn't really bother me
18 September 2016
Ease of picking up and droppinf off.
chrisMarseille Train Station
29 July 2016
best price for the dates required
car was new, just 4500km on clock and drove wellwaiting whilst returning car
customer in front had requested child seat which Budget didn't appear to have and this was causing confusion/delays
11 July 2016
excessive time to pick up the car
30 June 2016
The carOnly one person on the counter
22 May 2016
Everything was good.Its always slow getting the car as there is normally a long queue waiting.
There was a smell like someone had been smoking in the car before us.
09 May 2016
the car was almost newwe lost a lot of time to pick up the car
22 March 2016
Car was almost brand new and very clean.Time to pick up car at the counter was too long.
14 March 2016
Sevice, immediate change of carThe first car had some strange sound when giving gas.
Difficult to find the way out of parking area.
26 January 2016
Car return location entry point difficult to find due to infrastructural works in the area
12 December 2015
Quick and easy pick-up.Pressure to up-grade.
28 October 2015
The staff were very helpful and friendly excellent service
14 September 2015
Nearly everything The Navigater, difficold to read in sunlight, and missing a manual in english
14 September 2015
Over all ease. Was a good start to trip Can't complain at all.
10 August 2015
Given half a tank of fuel free as compensation for receiving a petrol.I booked a diesel car approximately 1 year in advance but was given a petrol car as no diesels were available. Also the car was very small for the class.
21 July 2015
Friendly staff, high level of competence.Nothing - all was good!
19 July 2015
Great staff, good cars.I booked late, so the prices were higher than I would have liked.
21 June 2015
Almost new carFilthy dirty on outside thus could not see scratches and could not see out of wing mirrors.
18 June 2015
Location of rental office very convienent to arrivals hall.Car not ready when we arrived, when it did appear, was not well washed or cleaned, and only had a half tank of diesel. This is despite the fact that we had to leave it back to Budget with a full tank.
01 June 2015
your staff made it so easy for me to simply pick up the car and get on with our holiday
31 May 2015
Brand new car with GPSI was expecting a Volvo V40, I got a Citroen C4 Cactus. The mileage was not that great for a new car with a diesel engine.
12 May 2015
Perfect car. Strong motor which is good in the mountains. Very comfortable.
24 March 2015
Car toyota hybrid excellentNil
05 November 2014
Even with the directions in English, it was very hard to find Budget to return the car-the directions could have been better
16 October 2014
At Drop off at end of rental, there were two people to check car and confirm it OK. Thus the Drop off was quick.
Good SatNav. Good reversing view system.At end of rental, all the parking spots for Budget cars were apparently full and the 'Quick drop off spot' was not immediately obvious. It would have been helpful if the the existence of the Quick drop off spot had been drawn to our attention when the car was picked up.
The location of the petrol station (very close to the car rental section) should have been mentioned when car was collecrted
11 October 2014
The Budget staff were not interested in looking at the car when I returned it, surprising
14 September 2014
Speed limiter cannot be located easily when driving. Dangerous
26 July 2014
They took more from my card than was written on the contract
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