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Hertz Reviews Lyon

Read customer reviews on Hertz in Lyon and find the best car hire deals guaranteed

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November 22, 2017
Good day, when you are coming to an airport in many cities of teh USA, Fareast and Europe well before teh Rental car return station(s), therte are signs leading you there from far away, 5 kms at lyon just some 500 meters from the tation there is a sign, maybe overlooked one a bot further but Lyon airport approach is beeing somewhat conf
ZbigniewNovember 16, 2017
Nice HERTZ staff - friendly people full of care, ready to help.Special thanks to Karolina, Nadege and Yoann. I have been renting cars in all other rental companies but thanks to mentioned people from now in Lyon only HERTZ
WilliamOctober 23, 2017
No hassles except road works restricting access to dropoff and collection
Lyon roadworks!!! Needs a sandwich board outside old site in Rue Garibaldi
September 23, 2017
Easy to drive - zippy. Enjoyed driving it.
Outside of the car was a bit dirty. It didn't have reversing beepers.
September 18, 2017
Please indicate that Drop Off area is through the Airport Terminal areas. It is stated ambiguously on instructions. I tried accessing Drop OFF on the road address as indicated. Otherwise it was good.
PierreSeptember 17, 2017
drop off the car is easy
to pick up the car, we had to take a shuttle to reach Hertz while carrying also heavy luggage.
September 13, 2017
The money blocked from my credit card is not released after 2 weeks of rental. I found it very disturbing.
YahyaAugust 21, 2017
Very good people
August 6, 2017
Their is no sign for location rantal offices in airport .. and the GPS don't locate it .. exactly
August 5, 2017
Quick, convenient pick up and drop off.
Car manual had no English. Would have been nice to have a quick rundown of some basic features like fuel tank access etc.
July 8, 2017
Although we've missed our pick-up time for about an hour and our car has gone - we got a bigger one for the same money. Also the new car was brand new, only couple miles of mileage. Kudos to Hertz!
Parking itself if about 10 min walk from the rental office, but not a big deal as we had no luggage.
July 1, 2017
Air Conditioner is weak.
April 18, 2017
Helpful patient staff
Further to travel because of changed parking due to upgrade of station.
November 18, 2016
Size of car, diesel, hatch back/4door.
The horn did not work. There was previous damage to frame around wheel--although previous damage was noted on the intake form. No CD player.
July 3, 2016
The drop off depot in Paris was a rather dirty garage and the staff weree rather off-hand
JohnMarch 18, 2016
Location was superb and car pick up very close to check in
March 9, 2016
The rental price was good - especially for France!
The smell of cigarette smoke in the car.
HeatherFebruary 1, 2016
I ordered snow chains at the time of booking and they weren't with the car. I had to insist that I had them. The agent did find some for me and I had to pay extra at the desk. I definately needed them on my return journey!
January 15, 2016
Everything went perfect, as it says on the tin.
Finding the drop off agency in Lyon proved difficult. But nothing too bad.
January 14, 2016
Hertz rental desk, location
Car had dents and scratches all around, AND more importantly, the brakes made a really disturbing noise during braking, as if it could stop braking any minute
PatrickDecember 14, 2015
No Car Manual or instruction on how to use Sat Nav
September 7, 2015
Friendliness of THE person who was present when i dropped off THE car in THE car park
August 16, 2015
Lovely car to drive.
June 29, 2015
We booked a Renault Captur and we're very disappointed to be given a Ford instead
GiseleMay 27, 2015
The courtesy and patience of the gentleman called Patrick as I asked for an upgrade to an automatic. Then after doing all the paperwork for a Renault Megane Patrick did not mind changing the paperwork for a Captur that I spotted coming back. A big thank you also for his advice
April 29, 2015
everything, especially a brand new car.
MatthewMarch 30, 2015
speed and efficiency. it was late at night and we needed a quick turn around
car felt a bit grubby and had some external damage
March 2, 2015
Friendly staff.
February 17, 2015
Great car. Great value.
Car wasn't filled up to top. Which is how I left it.
January 19, 2015
the ease with which i picked up the car and returned, no fuss,
December 15, 2014
Didn't walk us out to the car to inspect it.
StevenAugust 5, 2014
Quick and helpful service. Very polite staff. Got free upgrade on car.
July 28, 2014
Excellent reception staff when I returned the vehicle in Toulouse
Managed to change the language of the sat nav instructions to English, but could never manage to get the audio instructions audible.
AllanJuly 26, 2014
A clearer map for return of vehicle and to locate the petrol station would have added to the positive experience.
July 13, 2014
I liked to get a really new car with < 2000 km run before!
July 10, 2014
Easy pick up and drop off.
No USB/iPod connection in car.
June 28, 2014
Instructions of the way to bring the car back could be a bit clearer.
March 24, 2014
All went smoothly
AndrewMarch 1, 2014
All great - thanks
January 29, 2014
Clean, new car, quickly collected and dropped off
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