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Europcar in Lyon

Find great prices with Europcar in Lyon, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Fri 24 Aug 2018
Choose Pick-up Date
Mon 27 Aug 2018
Choose Drop-off Date
Driver aged between 25 – 70?
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support

Ratings:1,000+

7.96667

Why use Europcar?

  • Dropping a car off with Europcar in Lyon is quick and easy
  • Europcar in Lyon are renowned for keeping their cars in good condition
  • People are impressed by how clean the Europcar cars are in Lyon

Ratings for Europcar in Lyon

Ratings

  • Overall value for money of your vehicle hire

    7.3
  • Helpfulness of the counter staff

    8.1
  • Time it took to collect your vehicle

    7.4
  • Time it took to drop off your vehicle

    9.0
  • Cleanliness of the vehicle

    8.3
  • Overall condition of the vehicle

    8.4
  • Ease of locating the Europcar rental desk or representative

    7.8

Popular Locations

Reviews of Europcar in Lyon

Real customer reviews

Find out what other customers think - so you can decide if Europcar is the right company for you.

Anonymous Lyon Airport 19 August 2018
Car was great! Could not find the drop off location at at the airport easily.
8.0
Anonymous Lyon Airport 08 August 2018
Just very good service None
8.2
Anonymous Lyon Airport 03 August 2018
Returning back the car on the freanch side of Geneva airport was a poor experience. I will never do it again.
6.2
Anonymous Lyon Airport 11 June 2018
Friendly staff, good vehicle & build in sat nav for no extra charge Long wait to pick up car, even though it was 11pm!
8.6
Christopher Lyon Airport 15 May 2018
Everything we expect from Europcar.
9.0
Anonymous Lyon Airport 02 May 2018
very smooth transaction
9.2
Anonymous Lyon Airport 30 April 2018
Personnel at the counter was very friendly.
8.0
Anonymous Lyon Airport 03 April 2018
Thank you Nothing
8.6
Alastair Lyon Airport 01 April 2018
No queues at the desk. No hard sell for additional insurance. Lovely new vehicle with SatNav and Apple CarPlay Fairly long bus journey to rental car pick up. On the return journey to the terminal at Lyon the bus drops passengers off away from the terminal without immediate access to trolleys. Not good when traveling back with ski equipment.
7.2
Pop Lyon Airport 01 April 2018
The car was in very good condition. The car has summer tires and nobody ask about this including me.
6.6
Anonymous Lyon Airport 29 September 2017
Final charges, not itemized
6.0
MOHAMMED Lyon Airport 09 September 2017
The type of car " Duster "
6.4
ALAIN Lyon Airport 24 August 2017
Helpful people at the desk and easy to find. I was driving the new Renault Twingo. Nice little car, economical and fine for one person. The LCD screen was blur by the sunshine and I could not fine the settings for having more back light luminosity. The LCD screen offers many functionalities such as sat nav. Useless if you cannot see them while driving!
9.2
Anonymous Lyon Airport 07 August 2017
Extra special help in Lyon which was much appreciated
8.8
Anonymous Lyon Airport 24 July 2017
The replacement had bigger power and GPS equipped (so I did not use my TomTom). I got an upgrade, due to the fact that the first car I am assigned had a problem with flashing lamp of oil condition. It continued flashing, and so, the company offered a change of the car. It took some time for me before going to my own business.
8.0
michael Lyon Train Station - Part Dieu 11 June 2017
Nice car as ordered Drop off at LYON airport terrible No signage aat all Took me 30 mins of driving around to find site I am an experienced traveller
7.2
Robert Lyon Train Station - Part Dieu 15 May 2017
very helpful staff in locating some property left in the car long walk with luggage from office to the carpark. existing damage was more extensive than indicated on the agreement
6.8
RORY Lyon Airport 04 January 2017
Good interpersonal skills at Lyon. No guidance as what to do when arriving at Lyon that a bus was needed to get on and off.
7.8
Anonymous Lyon Train Station - Part Dieu 30 October 2016
Convenience of location
9.4
Alexander Lyon Train Station - Perrache 14 October 2016
Though in the order it was specifically stated that the car would be diesel, the car waited for me was not. I had to ask specifically, to get a diesel car.
7.4
Anonymous Lyon Airport 11 October 2016
Collection process was quite good though it was very busy - they also did change the vehicle when requested The first vehicle was in terrible condition - dents, scratches etc massive dent in the side door. The second was marginally better...
7.0
Anonymous Lyon Airport 10 October 2016
Had never driven Citroen DS before. Nice small car, easy to handle, easy to find parking spots. Radio controls took a few minutes to figure out.
10.0
Anonymous Lyon Airport 18 September 2016
Comfortable and well equipped car Difficult to find the car rental return. Too few and too small signs.
7.6
JONATHAN Lyon Airport 13 September 2016
Although I paid considerably more for the upgrade, the car, though unwashed, was good quality The car that was available to me in the group that I booked was not similar to the car advertised.
6.0
Anonymous Lyon Airport 05 September 2016
booking process car return
7.2
Anonymous Lyon Downtown - Garibaldi 01 July 2016
Upgrade of car, cleanness, proper infant seat Lack of staff at Carcassone
7.4
Gudrun Lyon Train Station - Perrache 21 June 2016
Car was the same group and size I ordered, was clean, full and undamaged This is a minor, but it took a while to register my account because I was a new customer according to the system
8.6
Anonymous Lyon Airport 24 May 2016
The friendliness of the staff at Lyon airport knowing that we had a one hour delay with our flight (arrived around midnight) We did not get the car we booked our Fiat 500 car !!
8.0
SALIH Lyon Airport 20 April 2016
very helpfull persons was okey
8.2
Mandy Lyon Airport 10 April 2016
Counter staff were very helpful The car I booked was a 7 seater but did not have enough room for the luggage so we had to upgrade a a cost we could not afford, which meant we had to miss out on activities on our holiday.
6.4
Brian Lyon Airport 04 April 2016
Ease of drop off Smaller car - but in same class Sales effort to upgrade insurance Very detailed attention to identify any potential scratches / bumps
6.6
Anonymous Lyon Train Station - Part Dieu 19 February 2016
Old car and used
6.2
Anonymous Lyon Airport 09 February 2016
Mileage restriction could have been a major issue. Needs to be made clearer at time of booking.
7.2
Anonymous Lyon Airport 08 February 2016
everything was good
9.8
Anonymous Lyon Airport 05 December 2015
The app makes life easier! Car was spotless. Staff were very pleasant and spoke better English than my French. Satnav in the VW was poor. Not Eurocars fault but it was a distraction. Not enough signage or directions info if it is your first time .
8.6
Anonymous Lyon Airport 16 November 2015
Very friendly and efficient The additional 2 seats were really only suitable for children. The Versa seemed much smaller than a Touran
7.4
pierre Lyon Train Station - Perrache 12 September 2015
GPS was included in the car rental. Car wasn't washed properly when I picked it up.
8.4
Mustapha Lyon Airport 08 September 2015
Everythings Nothings
8.6
Anonymous Lyon Airport 30 July 2015
Speed efficiency of staff no explanation of car controls
9.4
Stephen Lyon Airport 27 July 2015
Great efficient little car. Plenty of room for luggage for the 3 of us.
7.6
Anonymous Lyon Airport 23 July 2015
Car was damage
5.8
Anonymous Lyon Train Station - Part Dieu 20 July 2015
Clean car, known company. paid more for a VW on the rental cars site, then got the Citroen that I could have paid less for. <2>In the past, the local taxes were included - this time there was an additional 14% Gare tax that I don't believe I ever paid before in my other 4 rentals from this site. <3>Not happy with the browser, which did not use the 4pm pickup I specified, but instead listed the pickup at the default 10am.
7.2
Anonymous Lyon Airport 20 July 2015
Good car Old model and had many dents
7.6
Anonymous Lyon Train Station - Part Dieu 02 June 2015
The first car was filthy and we had to get it replaced. Also the replacement was badly marked and we had to ask the guy to come and take a look as we did not want the car hire company on the return thinking we had caused the scuffed bodywork, and we wasted more than an hour of our time especially as we had a long drive to our destination.
6.4
Anonymous Lyon Airport 28 May 2015
I was very happy with the car and position. The stress of petrol and refilling.
8.4
Mark Lyon Train Station - Perrache 04 May 2015
Comfortable and economical
7.6
Anonymous Lyon Airport 27 April 2015
That it was not mentioned to me that there was a upgrade. When we arrived at the place where the car was to find I discover that it would be an other one. That seems to me a little bit strange. The car was excellent usefull, that was no question.
7.6
Krista Lyon Airport 17 March 2015
I was really happy with the quick and efficient service. I asked for an upgrade as I decided at the last minute to ask for an automatic car instead of a manual transmission. I was offered two choices and felt good about the choice I made. This did not hold up proceedings at all and I drove off tout de suite! I also loved the bus directly from the terminal to the car hire location. Excellent.
9.0
Anonymous Lyon Train Station - Perrache 02 February 2015
Good car, good condition, unlimited mileage It was not clearly explained how I was to return the car early -- I had to do a lot of extra driving and I would not have figured it out without the guidance of the IBIS front desk staff.
7.4
Anonymous Lyon Airport 16 December 2014
Super car Nothing
9.4
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