Find great prices with Alamo in Carcassonne, see customer ratings - and book online, quickly and easily
Why use Alamo?
People are impressed by how clean the Alamo cars are in Carcassonne
Our customers said Alamo in Carcassonne is easy to find
The Alamo staff in Carcassonne have a real reputation for efficiency
Ratings for Alamo in Carcassonne
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Alamo rental desk or representative
Reviews of Alamo in Carcassonne
Real customer reviews
Find out what other customers think - so you can decide if Alamo is the right company for you.
09 October 2019
Helpfulness of staff. Quick process. Thorough explanations. Great carWas all good
25 September 2019
Really friendly staff and they asked how everything went. Seemed to actually care we had a good experience.
24 February 2019
Upgrade on the car as a courtesy as I had to wait for almost an hour to pick up the carLong queue time of almost an hour as the sales rep was on her own.
She was however very apologetic and gave me an upgrade.
07 January 2019
Excellent customer service.Nothing
12 November 2018
Staff were very good and helpful.
Upgraded to a mercedes, excellent.
New office a vast improvementNothing to not like
27 October 2018
Staff were very friendly, professional and made the whole experience a pleasure. Difficult to park on returning the car
27 October 2018
Even after the Carcassonne area had been hit with terrible flooding, the staff took the effort to apologise for the state of the cars due to unable to wash them. Poor signage in the airport to the new car hire building.
23 September 2018
Documentation in English Bit of a queue. Only to be expected at a small airport though.
06 September 2018
Liked the speed and ease of collecting the car. No pressure to buy extra insurance with excess insurance policy accepted without any problem.
30 August 2018
English staff member
Very helpful on things to do while on holiday and being genuinely polite unlike other experiences previously with other companies
15 July 2018
Great experience, got a really nice car
24 June 2018
Helpfulness of staff and that they spoke English.
15 May 2018
Brilliant,helpful staff.Apart from the rain, there was nothing to dislike. All your staff deserve a raise!!
31 March 2018
Excellent service at the collection desk
23 January 2018
Friendly staff None
25 November 2017
We booked at very short notice
Staff very friendly and helpful
13 October 2017
Great service,helpful staff
21 September 2017
nice new carpetrol was one box down ie not full which I noticed when I filled up
29 August 2017
Booked an Astra but got a Citroean Cactus which had the benefit of sat nav, not expected. Car was very clean, comfortable and met our requirements perfectly. Large boot accommodated our luggage well. Very courteous staff at reception on both occasions and no hard sell to upgrade or hire other services. Much better than my booking in Sicily with youReception room very small and very hot. Staff worked very hard to overcome influx of customers resulting in long delays. Staff very helpful throughout process.
No reversing sensors on car.
22 June 2017
Very helpful staff.. checked vehicle with me prior to leaving location.. checked sat Nat was in English and even put my destination in for me.. regret unable to extend the hire and had to find another rental company which despite being a market leader was very poor by comparison.Price a little too high
18 June 2017
Taken tocar cleanliness
27 May 2017
Lovely upgrade. Great counter staff.
27 May 2017
Matthieu was amazing - really helpful!
26 May 2017
Very friendly staff that was able to speak English as my French is not good. They offered me a discount initially as the car hadn't been cleaned, but quickly took care of the cleaning as I wasn't in a rush to get away.The pokey office quarters. If the former auto dealership building was avail. all the agencies could be in there and garage bays right there for servicing. Very little instructions on operating the vehicle. The manual in the glove box was for an automatic & car was a stick shift. Had to ask at a service center how to reverse the car.
22 May 2017
Delightfull service at pickup and drop off.
09 May 2017
Peugeot 3008, excellent
08 April 2017
Very helpful staff and quick service.
22 November 2016
Excellent, friendly staff
07 September 2016
Polite helpful staff. Explained all charges very clearly.One of the best rental experiences I've ever had.
21 July 2016
Friendly staff. Easy pickup. Helped to order a taxi after drop-off.
04 June 2016
Great car for family of 5, massive boot and very comfortable. Low mileage and perfectly clean. Hopefully can hire the same when back in October. Really helpful at hire desk too. A bit of a struggle to take suitcases all the way to hire office but once there was very easy
11 April 2016
The Staff and carThere is a new walkway under-pass and the Lifts are were and will be out of order for some time
Please have it fixed
21 February 2016
Even with the development work going on at Carcassonne Airport meaning the car hire offices are on the other side of the road, the staff were still very helpful.
11 January 2016
Friendly helpful staff
Satnav as extra
10 January 2016
Very pleasant experience and friendly helpful staff. Would recommend!
03 January 2016
Efficiency at the pick up.Long walk to pick up.
04 October 2015
Friendliness and efficiency of staff. Very good indeed.State of car park
24 September 2015
My only grumble was that there was no reminder in the car of the fuel it used. There is usually a sticker on the flap covering the tank, I obviously did not wasnt to put diesel into a petrol car and had to phone to check
16 September 2015
All the staff where excellent, professional and helpful
21 August 2015
Apart from what I didn't like, every thing else was fineNo "Alamo" sign at the office which is shared with another car rental company, so it took me 10 minutes to find it.
As there were 4 other customers ahead of meI had to wait almost an hour to be attended to.This is because there was only one staff member on duty and he was doing all he could to serve all the customers as fast as possible.
There should really have been more staff available at the time of a flight due to arrive
19 August 2015
Crash damage waver/ excess should be displayed on website. Was an added extra on arrival.
18 August 2015
Excellent service. Brand new car. Booked mid size vehicle and got a large family vehicle (Ford C-Max grand). Great child seat and booster, much cheaper than other companies. Really impressed.
17 August 2015
very friendly staff
12 August 2015
Really helpful staff. offers of help, not just responding to questions. Genuinely felt we could ask anything. (It was actually Enterprise)
07 August 2015
The staff were very polite, friendly and helpful.
24 June 2015
Couldn't find the office in perpignan was the only problem .
15 November 2014
Efficient and courteous staff and quick ' getaway'.
10 November 2014
office closed 1.30 sun on return
01 November 2014
locating the office was easy and the staff were very very nice and helpful indeed. We could not be happier and will use the company again when we return to France for our next holiday. Brian, IrelandThere was no sat nav in the car and perhaps it might be a good idea to supply in the small cars. Also it would be a good idea to provide where the best/nearest garage information nearby to fill up petrol tank before returning car. Brian, Ireland
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