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Alamo in Carcassonne

Find great prices with Alamo in Carcassonne, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Pick-up Date:
Time:
Drop-off Date:
Time:
Driver aged between 30 – 65?
Driver has a valid driving licence issued by The People's Republic of China (Mainland)
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support

Ratings:500+

8.5

Why use Alamo?

  • People are impressed by how clean the Alamo cars are in Carcassonne
  • Our customers said Alamo in Carcassonne is easy to find
  • The Alamo staff in Carcassonne have a real reputation for efficiency

Ratings for Alamo in Carcassonne

Ratings

  • Overall value for money of your vehicle hire

    8.2
  • Helpfulness of the counter staff

    8.6
  • Time it took to collect your vehicle

    7.5
  • Time it took to drop off your vehicle

    8.3
  • Cleanliness of the vehicle

    9.1
  • Overall condition of the vehicle

    8.6
  • Ease of locating the Alamo rental desk or representative

    8.9
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Reviews of Alamo in Carcassonne

Real customer reviews

Find out what other customers think - so you can decide if Alamo is the right company for you.

Anonymous Carcassonne Airport 09 October 2019
Helpfulness of staff. Quick process. Thorough explanations. Great car Was all good
9.2
Anonymous Carcassonne Airport 25 September 2019
Really friendly staff and they asked how everything went. Seemed to actually care we had a good experience.
9.0
Anonymous Carcassonne Airport 24 February 2019
Upgrade on the car as a courtesy as I had to wait for almost an hour to pick up the car Long queue time of almost an hour as the sales rep was on her own. She was however very apologetic and gave me an upgrade.
6.2
Anonymous Carcassonne Airport 07 January 2019
Excellent customer service. Nothing
8.0
Anonymous Carcassonne Airport 12 November 2018
Staff were very good and helpful. Upgraded to a mercedes, excellent. New office a vast improvement Nothing to not like
9.0
Anonymous Carcassonne Airport 27 October 2018
Staff were very friendly, professional and made the whole experience a pleasure. Difficult to park on returning the car
7.8
Anonymous Carcassonne Airport 27 October 2018
Even after the Carcassonne area had been hit with terrible flooding, the staff took the effort to apologise for the state of the cars due to unable to wash them. Poor signage in the airport to the new car hire building.
6.6
Anonymous Carcassonne Airport 23 September 2018
Documentation in English Bit of a queue. Only to be expected at a small airport though.
7.4
Anonymous Carcassonne Airport 06 September 2018
Liked the speed and ease of collecting the car. No pressure to buy extra insurance with excess insurance policy accepted without any problem.
9.0
Anonymous Carcassonne Airport 30 August 2018
English staff member Very helpful on things to do while on holiday and being genuinely polite unlike other experiences previously with other companies
8.6
Anonymous Carcassonne Airport 15 July 2018
Great experience, got a really nice car
8.6
Anonymous Carcassonne Airport 24 June 2018
Helpfulness of staff and that they spoke English.
7.0
Anonymous Carcassonne Airport 15 May 2018
Brilliant,helpful staff. Apart from the rain, there was nothing to dislike. All your staff deserve a raise!!
9.2
Robert Carcassonne Airport 31 March 2018
Excellent service at the collection desk
9.4
Anonymous Carcassonne Airport 23 January 2018
Friendly staff None
8.4
Judy Carcassonne Airport 25 November 2017
We booked at very short notice Staff very friendly and helpful
8.6
Christopher Carcassonne Airport 13 October 2017
Great service,helpful staff
7.8
Graham Carcassonne Airport 21 September 2017
nice new car petrol was one box down ie not full which I noticed when I filled up
9.0
Stephen Carcassonne Airport 29 August 2017
Booked an Astra but got a Citroean Cactus which had the benefit of sat nav, not expected. Car was very clean, comfortable and met our requirements perfectly. Large boot accommodated our luggage well. Very courteous staff at reception on both occasions and no hard sell to upgrade or hire other services. Much better than my booking in Sicily with you Reception room very small and very hot. Staff worked very hard to overcome influx of customers resulting in long delays. Staff very helpful throughout process. No reversing sensors on car.
8.6
Anonymous Carcassonne Airport 22 June 2017
Very helpful staff.. checked vehicle with me prior to leaving location.. checked sat Nat was in English and even put my destination in for me.. regret unable to extend the hire and had to find another rental company which despite being a market leader was very poor by comparison. Price a little too high
7.4
Anonymous Carcassonne Airport 18 June 2017
Taken tocar cleanliness
9.4
Anonymous Carcassonne Airport 27 May 2017
Lovely upgrade. Great counter staff.
8.6
Anonymous Carcassonne Airport 27 May 2017
Matthieu was amazing - really helpful!
8.8
Leslie Carcassonne Airport 26 May 2017
Very friendly staff that was able to speak English as my French is not good. They offered me a discount initially as the car hadn't been cleaned, but quickly took care of the cleaning as I wasn't in a rush to get away. The pokey office quarters. If the former auto dealership building was avail. all the agencies could be in there and garage bays right there for servicing. Very little instructions on operating the vehicle. The manual in the glove box was for an automatic & car was a stick shift. Had to ask at a service center how to reverse the car.
8.4
Anonymous Carcassonne Airport 22 May 2017
Delightfull service at pickup and drop off.
9.0
Coleman Carcassonne Airport 09 May 2017
Peugeot 3008, excellent
7.2
Anonymous Carcassonne Airport 08 April 2017
Very helpful staff and quick service.
9.4
Anonymous Carcassonne Airport 22 November 2016
Excellent, friendly staff
8.6
Siobhan Carcassonne Airport 07 September 2016
Polite helpful staff. Explained all charges very clearly.One of the best rental experiences I've ever had.
8.6
Peter Carcassonne Airport 21 July 2016
Friendly staff. Easy pickup. Helped to order a taxi after drop-off.
8.4
Anonymous Carcassonne Airport 04 June 2016
Great car for family of 5, massive boot and very comfortable. Low mileage and perfectly clean. Hopefully can hire the same when back in October. Really helpful at hire desk too. A bit of a struggle to take suitcases all the way to hire office but once there was very easy
8.6
Gerard Carcassonne Airport 11 April 2016
The Staff and car There is a new walkway under-pass and the Lifts are were and will be out of order for some time Please have it fixed
7.6
Michael Carcassonne Airport 21 February 2016
Even with the development work going on at Carcassonne Airport meaning the car hire offices are on the other side of the road, the staff were still very helpful.
8.2
Jacqueline Carcassonne Airport 11 January 2016
Friendly helpful staff Satnav as extra
7.8
Anonymous Carcassonne Airport 10 January 2016
Very pleasant experience and friendly helpful staff. Would recommend!
8.6
Richard Carcassonne Airport 03 January 2016
Efficiency at the pick up. Long walk to pick up.
8.4
Anonymous Carcassonne Airport 04 October 2015
Friendliness and efficiency of staff. Very good indeed. State of car park
8.6
Anonymous Carcassonne Airport 24 September 2015
My only grumble was that there was no reminder in the car of the fuel it used. There is usually a sticker on the flap covering the tank, I obviously did not wasnt to put diesel into a petrol car and had to phone to check
9.2
Anonymous Carcassonne Airport 16 September 2015
All the staff where excellent, professional and helpful
8.4
Anonymous Carcassonne Airport 21 August 2015
Apart from what I didn't like, every thing else was fine No "Alamo" sign at the office which is shared with another car rental company, so it took me 10 minutes to find it. As there were 4 other customers ahead of meI had to wait almost an hour to be attended to.This is because there was only one staff member on duty and he was doing all he could to serve all the customers as fast as possible. There should really have been more staff available at the time of a flight due to arrive
6.2
Anonymous Carcassonne Airport 19 August 2015
Crash damage waver/ excess should be displayed on website. Was an added extra on arrival.
8.4
Alex Carcassonne Airport 18 August 2015
Excellent service. Brand new car. Booked mid size vehicle and got a large family vehicle (Ford C-Max grand). Great child seat and booster, much cheaper than other companies. Really impressed.
8.6
Christopher Carcassonne Airport 17 August 2015
very friendly staff
8.8
Stephen Carcassonne Airport 12 August 2015
Really helpful staff. offers of help, not just responding to questions. Genuinely felt we could ask anything. (It was actually Enterprise)
8.4
Paul Carcassonne Airport 07 August 2015
The staff were very polite, friendly and helpful.
8.0
Glynn Carcassonne Airport 24 June 2015
Couldn't find the office in perpignan was the only problem .
8.2
Donal Carcassonne Airport 15 November 2014
Efficient and courteous staff and quick ' getaway'.
10.0
John Carcassonne Airport 10 November 2014
office closed 1.30 sun on return
8.0
BRIAN Carcassonne Airport 01 November 2014
locating the office was easy and the staff were very very nice and helpful indeed. We could not be happier and will use the company again when we return to France for our next holiday. Brian, Ireland There was no sat nav in the car and perhaps it might be a good idea to supply in the small cars. Also it would be a good idea to provide where the best/nearest garage information nearby to fill up petrol tank before returning car. Brian, Ireland
9.8
derek Carcassonne Airport 29 October 2014
Staff really helpful and friendly
8.0
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