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Why use Thrifty?
Dropping a car off with Thrifty in Biarritz is quick and easy
People are impressed by how clean the Thrifty cars are in Biarritz
Thrifty in Biarritz are renowned for keeping their cars in good condition
Ratings for Thrifty in Biarritz
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Thrifty rental desk or representative
Thrifty locations in Biarritz
Reviews of Thrifty in Biarritz
Real customer reviews
Find out what other customers think - so you can decide if Thrifty is the right company for you.
27 February 2020
you have to time your arrival well, else the counter xannot release the vehicle before your booked time, even 10 mins before.
else good experience.
01 September 2019
Helpfulness, friendliness and responsiveness of staff. The staff was quick at fixing the problem I had with the carThe check of the car had not been done prior to the car being handed over to me. A major scratch on the back bumper had not been recorded and the tank was not entirely full. The staff was prompt though at rectifying the problem and a compensation for the tank not being full was provided to me without discussion
23 August 2019
No problems with car or car hire experience. Would use again.
30 June 2019
03 November 2018
24 October 2018
Staff good need more at peak times Car was badly scratched in several places. No signage to find how to get in return park at Biarritz airport. Otherwise all good
21 August 2018
Great serviceCar was smelly - smoker had used it!!
05 August 2018
Very good service - very good value for money
28 June 2018
I would like if the car was checked while we were there to make sure everything was ok
03 June 2018
Friendly staffWait to get car - extra staff would be helpful
08 May 2018
Smooth as you can imagine itJust small improvements: interiors were not super-clean (only needed one vacuum clean and a quick pass of a wipe to be spotless), and I was asked to sign off the damages before I could see the car in the parking lot (indeed there were no issues and I am confident they would have been understanding if needed)
08 April 2018
Only one person on the desk at pickup for Hertz and Thrifty.
15 January 2018
Friendliest staff lady! Car was very neat and clean! Very easy to drive!
26 September 2017
The car was exactly what we needed, and functionally it was very good.
The ease of picking the car up.The car had a number of scratches (but these seemed to be marked on the documentation I was given). The lower external panel on one of the passenger doors was missing, but this was documented too. In general, the documentation was poor. I prefer to have a representative check the car when I drop it off, but no-one was available to do this.
20 August 2017
Clean car, polite staff and quick serviceCost of One way hire fee + excess insurance
19 July 2017
Ease of pick up and drop offWas told car was checked and had no damage but found small chip in windscreen . Told fuel gauge did not show full tank but did when 're fuelled so tank was not full when picked up
11 July 2017
Car was spot on. Guy at the pick up desk was really friendly especially to my kids....which helps after a early journey. Information on How to drop off car was a lacking. Details of local petrol station would be really handy.
03 June 2017
I am still expecting my invoicenot enough staff at the drop off.
27 April 2017
No inspection of bodywork prior to renting
25 February 2017
Great service at the deskNot the car I asked but not a problem
18 October 2016
The counter staff was from Hertz. She wasn't very polite. There was been a mistake. I did the booking, but we just got a master card and apparently the card is in my wife's name. She didn't do much to help us. I had to search for the number of rental cars myself. I phoned them and after a few minutes it was solved.
04 October 2016
It is very easy when you know how to bring back the car.
The car was in a good condition and not overusedWhen i brought back the car is ti not clear signed where can i deposit the car. I find the parking place but nobody is there. This is basicly not a Problem but if you dont know i you search for staff. Better will be to have a sign on wihich is written. Take a free place and go with your key and papers to the colleting Point in the Airport.
01 October 2016
It was easy and quick to get all the paperwork sorted.Not accompanied out to the car just given directions on where to find it. As it was dark it was also difficult to check the car before leaving the airport.
29 September 2016
economical and comfortableCar in interior was dirty and still rubbish inside from previous user
11 September 2016
Easy to book and use. Liked the "full out, full back" fuel option as it made it so much easier.Nothing at all to dislike!!
21 August 2016
The car boot was smaller than a focus. I had to use the back seat for luggage.
18 August 2016
Car was auto transmission which is rare for France but much easier to drive - especially when getting used to left hand drive and driving on the opposite side of the road. In my view all hire cars should be auto transmission.
27 June 2016
Hertz staff in Biarittz airport the best unlike the larger airports with inadequate staff and queues!
23 June 2016
I had a brand new car, a Fiat 500 Convertible - excellent with this weather !
26 April 2016
31 August 2015
car was not washed outside.
when i changed the times extra insurance was added to the quote.
30 August 2015
Convenience of hire deskKeys to car not at desk delayed collection a bit
26 August 2015
People at desk on Biarritz were very help full and pleasant
11 August 2015
We got exactly the car we needed for our trip.There was some damage on the car and the interior could have been cleaner.
25 June 2015
Speed of collection
21 June 2015
lovely people to deal with an excellent car would definitely use again if going to Biarritz airport
20 September 2014
No long queues. easy processing. car easy to find.Was not the car that had asked for but similar enough. there was quite a walk to pickup. not clear what to do on return as site office closed and car not inspected.
19 August 2014
Great staff!Better guidance on returning the car, perhaps a plan showing the layout of the access and parking areas.
21 May 2014
Quick efficient service,staff friendly.Location of vehicle in carpark vague-took a while to find it.On board car computer kept showing a fault.Car probably needed a service.
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