Skip navigation links
  My Booking
Forgot your booking reference?

Enter your email address and we will send your reference number to this address.

Email sent.

Your booking reference has been emailed to you.

Reference number not found

We have been unable to locate a current booking using this email address. Please Contact Us using this link

Re-enter email address.

Alamo in Madrid

Find great prices with Alamo in Madrid, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Pick-up Date:
Drop-off Date:
Driver aged between 30 – 65?
Driver has a valid driving licence issued by The People's Republic of China (Mainland)
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support



Why use Alamo?

  • Dropping a car off with Alamo in Madrid is quick and easy
  • The Alamo staff in Madrid have a real reputation for efficiency
  • Alamo in Madrid are renowned for keeping their cars in good condition

Ratings for Alamo in Madrid


  • Overall value for money of your vehicle hire

  • Helpfulness of the counter staff

  • Time it took to collect your vehicle

  • Time it took to drop off your vehicle

  • Cleanliness of the vehicle

  • Overall condition of the vehicle

  • Ease of locating the Alamo rental desk or representative


Reviews of Alamo in Madrid

Real customer reviews

Find out what other customers think - so you can decide if Alamo is the right company for you.

Anonymous Madrid Airport 18 March 2020
Very kind and helpful staff, great car, good price
Anonymous Madrid Airport 25 February 2020
El servicio muy bueno . Muchas gracias El coche tenia olor a cigarrillo..
Anonymous Madrid Airport 17 January 2020
Friendly staff and very much smiling faces which is great value Nothing noted
Anonymous Madrid Train Station 10 January 2020
Friendly service, excellent condition of the car,expandable security capability for the first euro.
Anonymous Madrid - Gran Via 03 January 2020
Value for money Car was not clean
Anonymous Madrid Airport 30 December 2019
They gave me a new car for a first driver Nothing
Anonymous Madrid Airport 28 December 2019
Excellent friendly service.
Anonymous Madrid Airport 28 November 2019
friendly staff car was too big and wasted fuel. We wanted to return it earlier but found out we wouldn't be able to get a refund.
Anonymous Madrid Airport 07 October 2019
Car in very good condition
Anonymous Madrid Train Station 27 August 2019
Every thing is good No thing
Anonymous Madrid Airport 25 August 2019
Exactly as advertised
Anonymous Madrid Airport 20 August 2019
Staff were very helpful and polite. Although the car was fairly new there was body damage in multiple locations.
Anonymous Madrid Airport 19 August 2019
The personal was really kind and helpful. The car was in great conditions. Car wasn't ready so we had to wait, it's a shame as we specifically set a time for it
Anonymous Madrid Train Station 19 August 2019
We have experience with car renting in Madrid and we were very happy with this one. The location is comfortable and all the process was proffesional and to the point. Highly recommanded!
Anonymous Madrid Airport 12 August 2019
perfect service and lovely staff not
Anonymous Madrid Airport 21 July 2019
great customer service and easy drop off process. would rent again in Italy if we could get a good deal (August 5th-August 11th) ! ;) no complaints. thanks for the car
Anonymous Madrid Train Station 10 July 2019
I liked that the guy that wrote down my passport data, gave some suggestions on what cities we should visit and in which places we should try some local foods.
Anonymous Madrid Airport 05 July 2019
hyundai ioniq hybrid I would hire this car again The car was not the car i booked i booked a Nissan qashqai or similar and got a hyundai ioniq hybrid
Anonymous Madrid Airport 02 July 2019
transaction was really smooth and quick. Car was exceptionally better than expected
Anonymous Madrid Train Station 23 June 2019
Everything Nothing
Anonymous Madrid Airport 20 June 2019
Prompt and efficient service by Alamo and no pressure to increase insurance cover
Anonymous Madrid Airport 19 June 2019
The condition of the car the price
Anonymous Madrid Airport 05 June 2019
Everything was fine. Loved it.
Anonymous Madrid Airport 03 June 2019
A nice car. Friendly staff. I would use the company again.
Anonymous Madrid Train Station 03 June 2019
Everyone was very friendly and helpful Nothing
Anonymous Madrid Airport 02 June 2019
Car was in good condition and the Alamo staff were helpful. The lady that helped us spoke good English and we were able to get extra insurance, as planned. It took a long time to go through the pick up process due to a lack of staff and our car not having been fuelled. On return, it is difficult to find the car rental area at Madrin airport.
Anonymous Madrid Airport 08 May 2019
Best car rental No problems
Anonymous Madrid Airport 29 April 2019
Very good service and price
Anonymous Madrid Airport 25 March 2019
The professional approach and the ease of picking up and dropping off the car. However, the car is too big for the small roads within the city and we had a nightmare backing in and out. Next time, smaller car from Alamo!!!
Anonymous Madrid Airport 05 January 2019
Friendly and uncomplicated staff Limited car availability
Anonymous Madrid Airport 23 October 2018
Estefania nos atendio, fue super amable y nos dio un coche buenisimo. El servio excelente. Los volvere a contratar para una próxima vez. Nada
Anonymous Madrid Airport 30 August 2018
Os olvidasteis de dar el código para poder entregar el coche en el parking, no conseguí contactar con nadie por teléfono
Anonymous Madrid Airport 21 August 2018
Staff were excellent, very helpful.
Anonymous Madrid Airport 04 August 2018
Excellent Staff !!
Anonymous Madrid Train Station 01 August 2018
Advise of car Long walk between office and parking place.
Anonymous Madrid Airport 28 May 2018
Everything was really smooth from the moment I was at the counter and the staff was really helpful. We got the car we booked and it was also a new model with only a few km of usage. It was not easy to find the car rental place at Madrid Airport. And also at Málaga bus station was not easy to find a place to park or where to leave the car.
Gerald Madrid - Gran Via 18 May 2018
Very good
Anonymous Madrid Airport 29 April 2018
everything OK
Anonymous Madrid Airport 21 February 2018
Basically there’s nothing I didn’t like
Anonymous Madrid Airport 04 December 2017
Staff were helpful in explaining all relevant matters
Anonymous Madrid Airport 11 November 2017
Alamo is great and has always mantained its promises. I've never been disappointed so far. nothing
Anonymous Madrid Airport 19 October 2017
Staff was excellent Long walk to get the car and was like a maze driving in and out of hire car area.
RICARDO Madrid Airport 15 October 2017
The car(Nissan) was good The car shows a light alert all the time
Anonymous Madrid - Chamartin Train Station 14 September 2017
Customer service Location Good GPS for exit from city
Anonymous Madrid Airport 04 September 2017
Quick service - pick up and drop off. This is the most important thing for me. Also car was excellent All was good
Anonymous Madrid Train Station 20 August 2017
Gas tank was not full.
Anonymous Madrid Airport 15 August 2017
Agent when picking up the car was extremely helpful, even taking time to direct us out of Madrid
Frank Madrid Airport 11 August 2017
customer service was really good for an up to date car the Bluetooth connection was disappointing. and when i went to clean it myself i found an electrical adaptor, sweeties and pens under back seats/
Anonymous Madrid Airport 08 August 2017
Good straight forward and timely service. Distance from arrival gate to rent desk and the car parking which was at the opposite end of the terminal. Instructions to get out of the airport could have been better.
Flemming Madrid Train Station 05 August 2017
All was perfekt, and great service bringing me back to the station from your Pick up place WELL DONE
Previous Next

Top companies in Madrid

Alamo isn't in the top 5

1 Dollar car hire - 8.7 Ratings: 2,297
2 Sixt car hire - 8.4 Ratings: 2,808
3 Enterprise car hire - 8.4 Ratings: 1,696
4 Budget car hire - 8.4 Ratings: 3,816
5 Europcar car hire - 8.4 Ratings: 3,329
See all companies in Madrid


What would you like to chat about?