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Alamo in Madrid

Find great prices with Alamo in Madrid, see customer ratings - and book online, quickly and easily

Let’s find your ideal car

Rental location must be specified
Mon 23 Jul 2018
Choose Pick-up Date
Thu 26 Jul 2018
Choose Drop-off Date
Driver aged between 25 – 70?
Travelling for: Purpose of rental (optional)
Form submission
  • No credit card fees
  • No amendment fees
  • 24/7 phone support

Ratings:1,000+

7.675

Why use Alamo?

  • Dropping a car off with Alamo in Madrid is quick and easy
  • Alamo in Madrid are renowned for keeping their cars in good condition
  • We work hard to find you the best prices - book with us and get the best price on a Alamo rental in Madrid, guaranteed.

Ratings for Alamo in Madrid

Ratings

  • Overall value for money of your vehicle hire

    6.7
  • Helpfulness of the counter staff

    7.9
  • Time it took to collect your vehicle

    7.5
  • Time it took to drop off your vehicle

    8.9
  • Cleanliness of the vehicle

    8.0
  • Overall condition of the vehicle

    8.2
  • Ease of locating the Alamo rental desk or representative

    7.2

Alamo locations in Madrid

Opening hours

  • Madrid - Chamartin Train Station
    Day Time
    Monday 8am - 9pm
    Tuesday 8am - 9pm
    Wednesday 8am - 9pm
    Thursday 8am - 9pm
    Friday 8am - 9pm
    Saturday 7am - 2pm
    Sunday 7am - 2pm
  • Madrid - Gran Via
    Day Time
    Monday 9am - 1pm, 5pm - 7pm
    Tuesday 9am - 1pm, 5pm - 7pm
    Wednesday 9am - 1pm, 5pm - 7pm
    Thursday 9am - 1pm, 5pm - 7pm
    Friday 9am - 1pm, 5pm - 7pm
    Saturday 9am - 1pm
    Sunday closed
  • Madrid Airport
    Day Time
    Monday 7am - 12am
    Tuesday 7am - 12am
    Wednesday 7am - 12am
    Thursday 7am - 12am
    Friday 7am - 12am
    Saturday 7am - 12am
    Sunday 7am - 12am
  • Madrid Train Station
    Day Time
    Monday 8am - 11pm
    Tuesday 8am - 11pm
    Wednesday 8am - 11pm
    Thursday 8am - 11pm
    Friday 8am - 11pm
    Saturday 8am - 11pm
    Sunday 8am - 11pm
-

Reviews of Alamo in Madrid

Real customer reviews

Find out what other customers think - so you can decide if Alamo is the right company for you.

Anonymous Madrid Airport 28 May 2018
Everything was really smooth from the moment I was at the counter and the staff was really helpful. We got the car we booked and it was also a new model with only a few km of usage. It was not easy to find the car rental place at Madrid Airport. And also at Málaga bus station was not easy to find a place to park or where to leave the car.
9.2
Gerald Madrid - Gran Via 18 May 2018
Very good
9.0
Anonymous Madrid Airport 29 April 2018
everything OK
8.6
Anonymous Madrid Airport 21 February 2018
Basically there’s nothing I didn’t like
6.4
Anonymous Madrid Airport 04 December 2017
Staff were helpful in explaining all relevant matters
7.2
Anonymous Madrid Airport 11 November 2017
Alamo is great and has always mantained its promises. I've never been disappointed so far. nothing
9.8
Anonymous Madrid Airport 19 October 2017
Staff was excellent Long walk to get the car and was like a maze driving in and out of hire car area.
6.0
RICARDO Madrid Airport 15 October 2017
The car(Nissan) was good The car shows a light alert all the time
6.6
Anonymous Madrid - Chamartin Train Station 14 September 2017
Customer service Location Good GPS for exit from city
8.4
Anonymous Madrid Airport 04 September 2017
Quick service - pick up and drop off. This is the most important thing for me. Also car was excellent All was good
9.4
Anonymous Madrid Train Station 20 August 2017
Gas tank was not full.
6.0
Anonymous Madrid Airport 15 August 2017
Agent when picking up the car was extremely helpful, even taking time to direct us out of Madrid
7.4
Frank Madrid Airport 11 August 2017
customer service was really good for an up to date car the Bluetooth connection was disappointing. and when i went to clean it myself i found an electrical adaptor, sweeties and pens under back seats/
8.0
Anonymous Madrid Airport 08 August 2017
Good straight forward and timely service. Distance from arrival gate to rent desk and the car parking which was at the opposite end of the terminal. Instructions to get out of the airport could have been better.
8.6
Flemming Madrid Train Station 05 August 2017
All was perfekt, and great service bringing me back to the station from your Pick up place WELL DONE
9.8
Anonymous Madrid Train Station 31 May 2017
Staff was friendly, overall quick paper works completed, type of car booked available. The car had no petrol, additionnal 15 minutes. We booked two cars and the one driven by my friend had a child seat but without any instruction and was not intuitive at all took a long time to figure out, staff not allow to touch. It should come with isofix like all the cars.
7.0
PETRICA Madrid Airport 04 May 2017
time to pick up very short -
9.0
Anonymous Madrid Airport 10 April 2017
They tried to convince me to take a different car which was not suiteble for my needs
8.0
Johan Madrid Airport 09 January 2017
Friendliness, helpful, excellent service No info regarding the parking/driving of the specific country were given?
7.8
Allan Madrid Train Station 12 November 2016
Booking office lady very helpful and Nataltd (spelling) who handed over the car was excellent Not a complaint but a suggestion. As we were not from Europe, some guidance re: toll roads (signage ie A5 or AP5) would have saved us precious foreign currency.
8.4
Anonymous Madrid Train Station 28 October 2016
Car was as described and helpfulness of staff. All the add on cost they were exorbitant.
8.0
Anonymous Madrid Train Station 03 October 2016
Walking distance to the car pick up
7.0
John Madrid Train Station 27 September 2016
Car went well The car smelt of smoke especially after being locked up overnight
7.6
Peter Madrid Train Station 20 September 2016
Value, choice of vehicles, ease of picking up an dropping off. No advice in regards to local tolls and tolls in nearby countries or travelling between countries. Portugal tolls a nightmare and made for a stressfull trip. Enterprise/Alamo in Porto and Lisbon gave us no assistance once I could get through which also was a problem. Spanish office of no help.
7.8
Michael Madrid Airport 13 June 2016
The staff at the desk took on board our need for a large boot and gave us a large version Seat Leon for the same price. The car was almost brand new with only a few hundred kilometres driven. It was important that we could drive the car in Portugal as well as Spain and Alamo allowed this. A little confusing that Alamo, who we rented the car through, actually appear under "Enterprise" at the airport.
8.0
Anonymous Madrid Airport 28 April 2016
Took very long to get the car at Madrid airport.
6.6
Lynne Madrid Airport 09 April 2016
The helpfulness of the staff was amazing, particularly considering my poor Spanish language skills. The clock was an hour off since the time had changed recently and all the mileage was in kilometers.
8.8
Anonymous Madrid Airport 07 April 2016
very helpfull
9.0
NOURIDINE Madrid Airport 23 February 2016
The services Nothing
9.6
Paul Madrid Airport 11 January 2016
The staff were exceptional... nothing was too much trouble and they did it with a smile.An actual pleasure to deal with... would highly recommend Enterprise.
7.4
Anonymous Madrid Airport 31 December 2015
Very helpful staff and the condition of the vehicle
7.4
Gregory Madrid Airport 20 November 2015
staff were particularly helpful
8.8
Allan Madrid Airport 12 October 2015
Staff was amazing. Great service!!! Will return because of them.
9.0
Ronald Madrid Airport 08 October 2015
Good service
8.4
Rob Madrid Airport 23 September 2015
Very friendly staff
8.0
Anonymous Madrid Airport 18 September 2015
Friendly people, later email communication, lot of Volvos.
9.2
Clive Madrid Airport 18 August 2015
Staff were super friendly and helpful. Special thanks to Eduardo - a welcoming and happy face to meet and greet us at the terminal desk inside the airport
8.2
Anonymous Madrid Airport 18 August 2015
Friendly and helpful staff. Good offer. No indications of where to drop the car off, spent time to find the parking, and in the parking, the rent-a-car part was behind a fence... However, your staff was very friendly and took care of the car where I left it.
6.6
Hosni Madrid Airport 06 August 2015
The staff took time to explain the condition of the rent, needed fees and all regulations. The staff even advised on other options according to expected distances (very good). The car was new and in a good condition. Upon return, the staff was very precise and quick. The reserved money was released only after two days two the car return. There was a constant noise coming from the air condition fan. It was a bit annoying but bearable. I wish the company could cross check the cars more accurately.
7.8
philippe Madrid - Chamartin Station 27 July 2015
all the rest expensive
7.6
Anonymous Madrid Airport 26 July 2015
To slow service
6.6
Anonymous Madrid Airport 03 February 2014
Got a nicer car The hidden charges of airport fees
9.1
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