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Dropping a car off with Europcar in Bilbao is quick and easy
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The Europcar staff in Bilbao have a real reputation for efficiency
Ratings for Europcar in Bilbao
Overall value for money of your vehicle hire
Helpfulness of the counter staff
Time it took to collect your vehicle
Time it took to drop off your vehicle
Cleanliness of the vehicle
Overall condition of the vehicle
Ease of locating the Europcar rental desk or representative
Reviews of Europcar in Bilbao
Real customer reviews
Find out what other customers think - so you can decide if Europcar is the right company for you.
06 January 2020
Fast service, no hassle.Got different car, a Peugeot 2008, which not sure if its same group or not. Not really a good car.
30 December 2019
Easy pick up and drop off
01 October 2019
Everything was great Nothing
11 September 2019
Good carShould provide map of drop off location, very difficult to find. We were told our car had wifi but it didn’t work and we could not use our google maps to assist. Wasted holiday time and very stressful
01 August 2019
Great car and lovely counter staff. Driving in downtown Bilbao! Fortunately didn’t need to do much of that.
28 July 2019
The car was bright new and covered all my needs Time of waitting to get the car
16 May 2019
I like Car = NON automatic = Perfect
Brand non common, hard to find Petrol lid opener, but with friendly guy at Petrol we managed after 5 minutes (car Nissan Duke)
03 September 2018
Easy pick up compared to Avis which took about 45 minutes.Windshield (inside) was dirty
26 July 2018
UpgradeThey Just hand over the keys,
Didn't know how everything worked
06 July 2018
Helpful and freindly staff in both airport locations. Reduction in cost of upgradeNavigation system in BMW 2 series is really bad
27 February 2018
02 January 2018
Very convenient and good in driving car (Peugeot 508).
Diesel car which made us to save money since we drove 2.300 kmsThe windshield wipers were worn out (a bit damaged). Unfortunately we considered in the third day of our trip on the way to Santiago de Compostella, almost 600 kms far away from the point we rent the car (Bilbao airport).
Considering the 6 continuous days of raining, it was very hard to drive this car and brought a lot of tiredness and fatigue.
28 December 2017
All good, just stroll in pick up the car and drive away. similarly on the way back, drop the car and go. NOTHING
18 November 2017
fast handling when returning the cargastank was half full when I get the car but must pay for a full tank
28 August 2017
Very good service friendly helpful staff who are a credit to their company No negative comments
25 August 2017
THE CAR I WAS GIVEN
NicholasBilbao Train Station
17 June 2017
Europecar staff very helpful. Gps couldn't find some streets. A/c in car only just coped.
19 April 2017
Got a better car than expected. Brand new Mercedes A class.Increased price due to easter demand.
12 October 2016
Efficiency and ease of hiring carHaving to make a decision about extra insurance once at the pick up desk
11 October 2016
Simple, good experience
30 April 2016
On pickup the car was clean and ready. On return there was a Europcar representative in the airport rental car parking area to receive the car and confirm I had returned it full of fuel and undamaged.Nothing
24 November 2015
good gas consumptionVery small car with with very weak engine.
21 September 2015
There was a separate insurance for the car under RentalCars, and that caused some confusion at check-in with Europcar as they told us we were not covered and would have to pay separately. Part of this may have been language difficulty, but should be clearer.
09 September 2015
No problems and easy to locate desk and carAsked at desk for local map of area and told one was in the car.There wasn't one in the car.
06 August 2015
Clean car in good condition, efficent staffWhen arrived at desk was offered a Fiat 500 even though my confirmation said Renault Clio or equivalent. Then was offered a Polo at extra cost. refused to pay extra cost as Polo same size as a Clio. Counter staff excepted this
07 June 2015
Had to add Ad-Blue during trip which was quite inconvenient!
24 March 2015
Everything exelent.Thank you
24 November 2014
Fast and profesional
16 September 2014
Not very pleased with the fact that the tank was not full at the pick up point.Very difficult to return with this amount of fuel in so we just filled up for the drop off to save any problems.
28 August 2014
Could not fault anything. You usually expect some problem or catch with car hire in overseas locations but this was all fine.
24 August 2014
Just about everything!Not many automatic options.
Everything seemed to be manual or MUCH more expensive.
23 August 2014
Speed of delivery & returnThere were quite a few marks on the car , that were less than Europcar considered relevant, would prefer an all or nothing measure.
20 July 2014
EfficiencyLimited language skills and the fact that they representative tried to offer my a bigger car, because it was advised that the car I rented was very small. But is was not at all.
07 May 2014
Very pleasant and efficientI had requested a manual and it was an automatic and they had no other, had to be that or nothing. That was inconvenient.
24 April 2014
Very easy to find and get through the paperwork2 mins familirization with a left hand vehicle and help with directions
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